maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,146 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

Write Your review

Tell us how maisonwhite.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service! Was kept updated from placing order to receiving item ordered. Speedy delivery too. Highly recommend!”

Helpful Report

“Very quick delivery in well packaged box”

Helpful Report

“Very pleased with the service and the items I received.”

Helpful Report

“Fast delivery. Perfect product”

Helpful Report

“Swift delivery, beautiful curtains at a great price.”

Helpful Report

“Curtains arrived promptly- they are stunning- brighten up my conservatory for winter months Very pleased and good price”

Helpful Report

“Was timely and I’m happy with the product even though a tad expensive”

Helpful Report

“2 sets of different curtains ordered. When they arrived only one of the sets of curtains were as my order. The 2nd was sent in error. Got in touch with Maison White & very apologetic & helped organise a free return. Good customer service but poor on the packing of the order.”

Helpful Report

“Excellent service, competitive price and speedy delivery. Highly recommended”

Helpful Report

“my package was delivered on the date I was told”

Helpful Report

“Amazing products great delivery”

Helpful Report

“This is the first time I've ordered from this supplier. Really quick delivery and good packaging.”

Helpful Report

“Very pleased with the service. Ordered on Thursday 13th and delivered on Monday 17th.”

Helpful Report

“Prove a good service.”

Helpful Report

“Not worth the money very disappointed really not happy with it won't last long it was not cheap”

Helpful Report

Hi Janet Thanks for the review I’m sorry to hear you’re not happy with the product you purchased. We of course accept returns for items customers do not wish to keep. These just need to be new and unused. Kind regards Elise

“Good customer service.”

Helpful Report

“Great service. Items arrived quickly and packaged very well. I would definitely recommend to others.”