maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,146 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

Write Your review

Tell us how maisonwhite.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hasn’t received yet and idk where is it now”

Helpful Report

Thanks for your review. Had we known we would have been able to help. The tracking shows it as delivered https://www.royalmail.com/track-your-item#/tracking-results/VY454051749GB Please check with your concierge/reception or neighbours.

“Jolly little Elf who will look great at Christmas. High recommend.”

Helpful Report

“Really good, prompt dispatch. Great value for money. Friendly customer service.”

Helpful Report

“great products and great service”

Helpful Report

“Beautiful curtains I love it”

Helpful Report

“Excellent service”

Helpful Report

“Great service from start to finish - this is my second order since I discovered this site . Very happy with both purchases will order again .”

Helpful Report

“Item reasonably priced and very quick delivery. Thank you”

Helpful Report

“Bought a large metal crab and lobster for our wall (other half is a fisherman). Absolutely love them. Great price and delivered exactly when I was told they would be. Would definitely shop here again!”

Helpful Report

“The dragon is very soft to the touch. It's soft like our Turkish van kitten. The quility is amazing. Will buy another one for My daughter”

Helpful Report

“Purchased Truffles the Highland cow for my sister who is undergoing cancer treatment. Beautiful soft and cuddly!”

Helpful Report

“Beautiful curtains. Will order again from this company.”

Helpful Report

“Quick and efficient service”

Helpful Report

“Havent received my order yet, 10 days in so far, delivering to Australia, hopefully this week. Delivery delays are normal in these times.”

Helpful Report

Hi Mathew, I think a negative review is a bit harsh! It has only been 7 working days and the tracking shows it is in Australia awaiting customs clearance, that is pretty good given the current conditions! https://auspost.com.au/mypost/track/#/details/LP210065995GB Regards Maison White

“I’ve shopped with this company for a long time. I’ve never had a problems. The service is excellent. Well packaged and super fast delivery”

Helpful Report

“Always good quality items, quick delivery and easy transaction. very happy with jellycat purchase's. Would buy through Maison White again🌟🌟🌟”

Helpful Report

“Exel product bed was just as described”

Helpful Report

“Very pleased with purchase and quick delivery”

Helpful Report

“Excellent product and customer service. Highly recommend.”

Helpful Report

“Received within a couple of days of ordering great service and great prices.”

Helpful Report

maisonwhite.co.uk is rated 4.9 based on 7,146 reviews