maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,212 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,212 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 5th March 2025

128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The William Morris bedding was an excellent price as was the service. Good communication, fast delivery, I'm very pleased all round. Thank-you”

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“Ordered a beautiful Sara Miller Heron cushion in teal. Excellent quality and a really good size. Purchased it in the sale so really good value and arrived quickly. Only wish it did have plastic packaging.”

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“Excellent super fast delivery updates all the way, excellent shop would highly recommend good prices, thank you.”

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“Bedsheets arrived exactly as described and for such a good price! I ordered first class but due to technical difficulties (completely out of their control) I had to wait a few more days for them to arrive. I was contacted promptly about this and communication was excellent. A refund for my postage was given straight away and it was still sent first class the following morning! Fantastic service and will be ordering from you again. Thank you :)”

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“First time I have ordered from this company, I would use in the future. Good quality toys very good order/delivery experience.”

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“First order with Maison White & everything was perfect from ordering to receiving my parcel. Absolutely delighted!”

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“All arrived as expected. Was a little concerned, ordering fragile items but they came well packaged and unbroken. Very pleased with the service. Would order from Maison White again.”

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“So glad I purchased they are lovely and good quality too, customer service is great, would recommend this seller”

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“Thankyou so much for my order. It was dispatched quickly and packed very well. Love the duck and jellycat pumpkin”

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“Excellent service provided over the phone and v quick immediate despatch and delivery. Extremely competitive ( best price) pricing too I am delighted with the two Le Toy Van Great Arks as presents for my granddaughters I opted for 2nd class tracked. Couldn’t have been an easier process. Efficient +++I will defo be purchasing from Maison White again. Thank you everyone ! X”

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“Perfect shopping experience”

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“I was looking for a certain product and the staff I spoke to went above and beyond to help me thank you so much”

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“Perfect service. Lovely curtains arrived on time. Highly satisfied”

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“I bought a lovely little bike for my grandson. They had the colour I wanted and the price was good. The delivery options weren't great hence 4 stars. I would have liked to be able to specify a delivery date”

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“Very pleased with my purchase and I'm sure my great grandaughter will love playing with it.”

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“Arrived on time. Lovely item and was quite a bit cheaper than on some of the other websites.”

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“Great service and quality”

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“Never ordered from here before but excellent products and very quick service. Well wrapped.Will definitely use again.”