maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,146 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order came in 2 days, very fast, cushions new and in perfect condition. Very happy of the service, product and price.”

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“Absolutely fabulous customer service, nothing is ever too much bother. Quality products from a quality, friendly business.”

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“My name is Alicia Hacz I travel by cab because I am the kind of person that like to touch and see first hand what I am buying and i was not disappointed one member of staff by the name of Julie was on hand to help and boy is she Good at her Job after releasing the journey that I had made by cab she went all out to make sure I got what I came for and more and thanks to the owner Alice for listening attentively and also showing me a few more bits which I also bought this shop is sure to get my business anytime 😊”

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“Excellent communication, and fast delivery, thank you!”

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“Very nice website, found what I wanted at a very good price. My order came very quickly, was well packed and presented and I was kept up-to-date at all times through the various stages of my order arriving.”

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“Jelly Cat toy arrived before stated time, good communication excellent service”

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“I purchased birthday presents on behalf of my son for his sister. We opted for gift wrapped and the gifts came in a lovely large gift bag, tissue paper & a card. Very prompt delivery, excellent range of gifts to choose from. A wonderful service.”

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“The bedding I ordered is lovely and 100 percent cotton .I was really impressed by the delivery it only took 2 days .”

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“Very good delivery beautiful bedding”

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“Smells great. Looks beautiful.”

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“Excellent service, speedy delivery and great price. Thank you”

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“Although the items I ordered were not suitable, the free delivery and more importantly, free returns meant I was not out of pocket. The items arrived quickly, in a cardboard box (much appreciated) and I was refunded swiftly too. I wouldn’t hesitate to order again.”

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“Great item at best price. Quick delivery. Thank you.”

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“Was really excited to recieve the product and was a fast delivery.”

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“Lovely bracelets. Mummy to be loved hers. Very impressed with your service”

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“Goods delivered really quickly and packaged very well. Happy with my purchase!!”

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“Quick delivery, very competitive pricing, very happy thank you”

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“Great easy to navigate site. Product arrived very timely and well packaged. I will be shopping from here again.”

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“I ordered an amazing Jellycat Unicorn. Not only was the customer experience great, the price was too! Thank you x”

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“This is the first time I have used this company, the curtains I bought were good value and sent out as soon as they came into stock. Royal Mail tracked. Will be looking on their site when considering further purchases. They also responded quickly to email enquiries, which is very good. Which can not be said for many companies these days.”

Helpful Report

maisonwhite.co.uk is rated 4.9 based on 7,146 reviews