maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,198 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 31st January 2025

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I've ordered from Maison White, and on both occasions I've been very pleased with the service. The items arrived quickly, were well packaged and exactly as described on the web-site. I totally recommend this company.”

Helpful Report

Thank you for your review, it is much appreciated. We love to see customers returning. And the feedback is wonderful, we are pleased you are happy! Stay safe and take care. Kind regards The Maison White Team

“Efficient service and quality product. Very satisfied customer”

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“Excellent customer service, fast delivery, will definitely purchase again.”

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“First Class. Quick delivery and very good prices, thank you”

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“Great to deal with Good communication Quick delivery”

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“Great company to buy from”

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“Excellent service Well packaged Super fast delivery Will definitely use this website again for my next jellycat purchase”

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“This shop is the best! It has s customer service you would always wish for. Jellycats are always available even when new ones only just released. Also support a small business like this if you can”

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🥰🥰🥰 thank you for this wonderful review Jan

“Great Company”

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“Beautiful Willuam Morris St James hand towels. Bought as a gift & they loved them. Kept updated throughout purchase & delivery, packaged well & delivered on time. Will buy from you again. Thank you”

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“Outstanding - could not have been better!”

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“Lovely Laura Ashley curtains, everything just as described. Super fast delivery and well packaged. Would definitely use this company again”

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“I bought as a gift and was pleased with purchase. It has a catchy verse on each page and is beautifully illustrated, which encourages interaction with your little one.”

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“Lovely bracelet I bought it for a friend's birthday ,really fast delivery and well informed throughout the process from ordering to delivery. Excellent thank you”

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“Curtains are beautiful. Great quality as exactly as shown in the photo.”

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“Very nice cover pot, this is the second one I have bought as there nice and heavy and stable Love Gisela Graham cover pots”

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“I bought 2 William Morris Seasons by May rugs. They didn't arrive during the 1-10 days which they were supposed to, so I contacted customer services who informed me there was a delay. I asked why I hadn't been notified. The rugs arrived approximately 2 weeks later with no further contact from customer services as to why. It was a poor experience. I won't be buying from this company again.”