Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.84

4.8 Rating 4,517 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.8

Based on 4,517 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 31st March 2025

983

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the product. Kept informed throughout the process.”

Helpful Report

Posted 1 month ago

“Great support from the team and help, and kept informed about the delivery times. We have used the company many times before.”

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Posted 6 months ago

“Very helpful and knowledgeable guys at this place. I was a little unsure about having to make payment for a design first, which is then deducted if you go ahead with an order from the total cost. Therefore making it a free design service. Really happy with the end result of my badges and backing cards. The backing card design was designed by Made by Cooper, which look really nice, and suit my badge. Price is competitive aswell. Slight delay with my order arriving but all in all very happy with the customer service from this company.”

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Posted 6 months ago

Thanks for your review. We're sorry there was a slight delay in getting your order to you, be we're pleased we were able to sort it out to your satisfaction :)

Posted 5 months ago

“The finished quality of my pins with backing card was excellent--no complaints there. This was my first time making anything with MBC, and I was not expecting that most of the transaction would be conducted by email, rather than through their website. I wasn't able to log in and see my order, check up on the status, or anything else. This would make it challenging to reorder, as it may fall to another individual in my company to do that.”

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Posted 6 months ago

Hi! We're sorry that you weren't 100% happy with our service. Unfortunately, as we make custom products specific to each client, there has to be some back an forth through email to ensure the products you receive are exactly what you had in mind. With regards to reordering, you can send us an email with your original order number and if the order is exactly the same, it will go straight through to the production list without any need for signing off on visuals ... best part is, reorders get a nice discount too :) I hope that helps.

Posted 6 months ago

“Very smooth dealing - quick proof, good progress communication, prompt delivery. A painless trasaction; which is all you can hope for.”

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Posted 7 months ago

Thanks for your review! We hope your club members love your badges :)

Posted 6 months ago

“Great service arrived earlier than suggested which was handy for us! Badges looked good. Would have given 5 stars but the colours didn't quite match the sample images shared but they were close enough. Will use again for sure!”

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Posted 1 year ago

“Good quality products - lead times are quite long though - looking at a good 4 weeks from order to receipts for anything bespoke.”

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Posted 1 year ago

“Good service in both design and delivery phases. Will use again.”

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Posted 1 year ago

“Great, easy to use website. Clear communication. Great product, just what we wanted!”

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Posted 1 year ago

“This was our first time ordering from Made by Cooper and we were pleased with the overall experience. Customer service was helpful throughout the design process and the goods arrived nicely packed and were high quality. My only disappointment was the 25% increase in the total cost of the order for expedited delivery, which seemed excessive.”

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Posted 1 year ago

“Really great communications and advice, made the whole process less daunting and I am really pleased with the end product. Would highly recommend.”

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Posted 2 years ago

“My order was produced exactly as specified, packed up carefully & delivered safely.”

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Posted 2 years ago

“I've always had good experiences with Made by Cooper, and this time is no exception. However I've just received my latest pins and one of the Pantone colours is not accurate (although it still looks good), and the clutches I ordered in 3 different colours arrived all in the same colour. Other than that, the detail is very on point and quality is really good. They also ended up sending a few more pins than I ordered :)”

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Posted 2 years ago

“Friendly people and good quality products. No option to pre-pay VAT for EU imports (surprisingly, when asked about it they didn't even seem to think VAT mattered outside the UK). All the same, we would order from here again :)”

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Posted 2 years ago

“The pin badges I ordered are high quality and looked amazing. Unfortunately there was a slight error in production, but the customer services provided excellent service in finding a solution.”

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Posted 2 years ago

“The quality of the badges are excellent and they were able to make a couple of tweaks quickly before they were produced. Very happy with the product.”

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Posted 2 years ago

“Fabulous quality, excellent service”

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Posted 2 years ago

“Items arrived promptly. Excellent product and service.”

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Posted 2 years ago

“Great quality product, however it did take much longer than it said it would and no explanation was given.”

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Posted 2 years ago

“The product is of good quality and does match the agreed design. There were some delays in the supply chain which meant the product was supplied several weeks later than originally proposed. This is understandable given the supply chain issues over the last few years but I did feel updates on progress could have been improved on.”

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Posted 2 years ago

Made by Cooper is rated 4.8 based on 4,517 reviews