Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.84

4.8 Rating 4,436 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.8

Based on 4,436 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 24th November 2024

958

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 105 air fresheners with rounded corners, i received 99 with no rounded corners, I supplied artwork with cutter guide to finish. They even took 2 weeks to send an artwork proof then a futher month to supply the job, clearly they outsource to China. Avoid like the plague people, you have been warned. Terrible customer service when I complained they blamed me.”

Helpful Report

Posted 6 years ago

Sorry you’re not happy but the products were delivered exactly as you approved with out dispute and this is the reason we send a visual approval for you to check. We delivered on time as outlined all the way along the process. We have refunded you for the short delivery which can happen in manufacture.

Posted 6 years ago

“It's exactly as I imagined it to be. The finish. The outstanding quality. It's getting lots of interest on social media. I'll most certainly be ordering it again when this batch sells out. World class service with world class results.”

Made by Cooper 5 star review on 10th July 2018

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Posted 6 years ago

“Awesome looking end product.”

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Posted 6 years ago

“Excellent service, prompt delivery exceptional quality of product.”

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Posted 6 years ago

“The design process took some time but overall they listened and helped turn an oil painting into a hard enamel pin”

Made by Cooper 5 star review on 9th July 2018

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Posted 6 years ago

“Awesome service, great delivery time!”

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Posted 6 years ago

“61% of my pins had some sort of defect. I understand that there is some error in the process and I was expecting around 25% or less. It is horrible that I will now have to sell 61% of my pins at a discounted rate because of the defect when i had to pay full price for the defected ones.”

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Posted 6 years ago

Thanks for the review, if you you found so many defects please can you contact us with photos to we can review and rectify this for you.

Posted 6 years ago

“Customs pins came out great! Fast work and shipping, and great customer service to boot! Will definitely be using in the future! Thanks for the great work!”

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Posted 6 years ago

“Your communication was great and thehuddswellfest wristbands that you have done for me are fantastic. Thank you very much.”

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Posted 6 years ago

“Efficient service, easy purchase.”

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Posted 6 years ago

“The custom badges made for our wedding were brilliant. The design was sorted out quickly and the finished product was spot on.”

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Posted 6 years ago

“Very easy ordering process, pretty fast production and wonderful quality on the pins! Very happy, will be ordering again.”

Made by Cooper 5 star review on 3rd July 2018

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Posted 6 years ago

“Lovely pins and well made”

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Posted 6 years ago

“Fabulous service from the visual emails and sorting the backstamp to have my logo. Also received a week before the first scheduled date. Have ordered my next Pins already.”

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Posted 6 years ago

“Our custom artwork was translated into absolutely beautiful pins. Can't wait to share these with our team. Fast shipping and great customer support were a bonus.”