Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.84

4.8 Rating 4,437 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.8

Based on 4,437 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 24th November 2024

958

Anonymous

Anonymous // 01/01/2019

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“Easy ordering, quick delivery. Good choices.”

Helpful Report

Posted 7 years ago

“They were very nice and knowledgeable. They also took the time to explain why somethings could and couldn't be done.”

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Posted 7 years ago

“Service was quick, really nice and the pins were top quality when they arrived! Really looking forward to working with made by cooper for future projects”

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Posted 7 years ago

“Service was very straight forward, communication was prompt and end product is stellar!”

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Posted 7 years ago

“I love the system of setting up my order. The pricing and creation process is so easy to use. The quality of the products I get never disappoint so I know I'm in good hands.”

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Posted 7 years ago

“They did not inform me that they do not produce pastel pantone colours and their colours are very limited. The glitter selection was also very small (all dark colours) and because of this I was forced to reluctantly cancel my order because I could not get anything to match my design. I was then informed I had to pay a '£40 minimum + VAT' design fee charge which I found particularly unfair since they couldn't produce what I asked for. Had their customer service been OK and they actually worked out the issues with me and communicated properly I may not have left this review. I got the impression they just don't seem to care about unhappy customers. To me this is the worst thing a company can have wrong with them. Do you want something made, for it to go wrong and then for them to act unaccountable? If the answer is no I would think twice about using them.”

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Posted 7 years ago

“super easy to use and really nice and knowledgeable admin and design people, that helped me with my first time getting a pin produced. and reasonable prices i will be ordering again soon. :D”

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Posted 7 years ago

“very efficient and hassle free. very pleased with the quality. will use again.”

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Posted 7 years ago

“Firtst the quality of our pins exactly as we;d hoped . We received proofs and updates on a timely basis It was was delivered on time with no damages”

Made by Cooper 5 star review on 8th October 2017

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Posted 7 years ago

“Excellent customer service and helpful staff! Can’t wait to use the service again!”

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Posted 7 years ago

“The email communication was excellent, and overall the process was very smooth and organized. The friendly staff made sure that my pins were made in time for a fair deadline which was great!”

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Posted 7 years ago

“Brilliant experience with Made By Cooper for my latest pin design. The design team were extremely helpful though out, offing advice and making any changes to my design that I asked then to make - no matter how big or small! My order was also delivered in perfect time, arriving on the exact date of my estimated delivery! Extremely happy with the finished result. Thank you!!!”

Made by Cooper 5 star review on 7th October 2017

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Posted 7 years ago

“I highly recommend Made by Cooper for anyone wanting high quality pins and excellent customer service! It was my first time having my designs manufactured as an enamel pin and Made by Cooper was very quick and thorough in answering my many questions. We went through several reviews to ensure that the design was meeting my expectations while still falling within the guidelines required to make the pins. After approving the design I quickly received a notification that the pins were "in production" and an estimate of the arrival time. A couple of weeks later I received another notification that my order was "dispatched" with a shipping tracking number. The original estimate delivery dates was Oct 2-9 and I received it on October 2nd. They were absolutely perfect! The quality is amazing and exceeded my expectations!”

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Posted 7 years ago

“Amazing finish, the best lapel badge our club to-date.would not hesitate to order again, well done all.”

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Posted 7 years ago

“Consistently excellent service for the past 4 years! Fast orders, good quality products and good delivery. Improved this year by receiving order progress notifications.”

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Posted 7 years ago

“My enamel badges were better than I imagined and the design team helped me with a tricky detail.”

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Posted 7 years ago

“I recently had custom pin badges made from my own illustration. They have come out even better then I expected and were so worth the wait! I'm already planning my next ones!”

Made by Cooper 5 star review on 2nd October 2017

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Posted 7 years ago

“Made by Cooper won't let you down. Professionalism beyond belief!”

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Posted 7 years ago

“Excellent service, they're very kind and help me a lot. The quality of the pins is superb”

Made by Cooper 5 star review on 1st October 2017

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Posted 7 years ago

“Great communication and my pins arrived much earlier than expected!”

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Posted 7 years ago

Made by Cooper is rated 4.8 based on 4,437 reviews