Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.84

4.8 Rating 4,430 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.8

Based on 4,430 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 17th November 2024

Jane

Made by Cooper 5 star review on 16th November 2024

Michael

Made by Cooper 5 star review on 13th November 2024

Georgina

Made by Cooper 5 star review on 3rd November 2024

Lily

Made by Cooper 5 star review on 29th October 2024

Philip

955

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so pleased with how my pin badge design came out. The whole process was easy,with very helpful communication throughout. I will definitely be using Made by Cooper’s services again.”

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Posted 5 months ago

Rebecca! It was a pleasure bringing your super cute star to life. We can't wait to see what you design next time :)

Posted 5 months ago

“Great service and perfect patches”

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Posted 5 months ago

Thanks, Andrew! It's good to know we're ticking all the right boxes.

Posted 5 months ago

“Our non-profit ordered custom pins for a fundraiser giveaway, and they came out so beautifully! Great process and quick shipping too.”

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Posted 5 months ago

Thanks for the review, Jamie! We hope your fundraiser goes wonderfully!

Posted 5 months ago

“High quality pin badges and excellent customer service. Any queries get answered stright away and the team are super helpful. I have bought lots of items from this company and will continue to do so.”

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Posted 5 months ago

Thanks for your review! We take our customer service seriously so it's great to know we're doing things the right way.

Posted 5 months ago

“Exactly what I wanted! I've worked with MBC on professional products in the past, and this is the first time I made an order personally; happy to report that their service is just as good!”

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Posted 5 months ago

Hi Liam! Thanks for the kind words, we're happy you're happy with your professional and personal orders!

Posted 5 months ago

“After speaking with Amy I immediately knew we’d be in good hands. I explained what we needed, which was a lapel pin and was then passed over to Zoe who was equally as knowledgeable. Will looked after the final design before production. He was extremely patient and got it spot on. High quality product and we’ll definitely recommend their services and be using them again!”

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Posted 5 months ago

Richard! What a lovely review! Our whole team appreciates your kind words.

Posted 5 months ago

“The comminication with the company was fast and the delivery very quick. The design team was very responsive and adjusted the design according to my wishes. The final 3D metallic pins look good, but there was an issue that the final edits were not in the produced design. Their team offered to send us a new batch with correct design. The communication from them was clear and fast, and the replacment should still arrive before our event.”

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Posted 5 months ago

Hi Ava! Thank you for giving us the chance to rectify our error. We're only human and do make mistakes from time to time, but we pride ourselves on our customer service so it's good to know our efforts are appreciated.

Posted 5 months ago

“What an excellent service, and product! This is a repeat order for us. From the initial enquiry, to delivery, everything was communicated well, and everything was done ahead of schedule. The badges are excellent quality at a very reasonable price. And with free delivery to the Isle of Wight (not often the case with many companies) we couldn't be happier! Thank you”

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Posted 5 months ago

Sue! What a lovely review. We very much appreciate your kind words about our service.

Posted 5 months ago

“Absolutely fantastic from start to finish! Needed the badges at the beginning of the standard delivery window - having noted this on my order they went to design almost immediately. I had a basic design ready and Elenor made changes a few times even showing how different colours might look until I was happy with it. The badges have arrived and they look great, excellent quality and exactly as the proof looked. I wouldn't hesitate to use Made By Cooper again, in fact I'm looking forward to having a good excuse to create some more badges!”

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Posted 5 months ago

Hi Catherine! Thanks for your fantastic review! You never need an excuse to create pin badges, just do it :)

Posted 5 months ago

“Fantastic quality and a great job all around. Will definitely be using again.”

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Posted 5 months ago

Thanks Bradley! Looking forward to your next design!

Posted 5 months ago

“These guys rock! Made by Cooper were very helpful with getting my design ready to become a pin and were happy to take my feedback into consideration. Not only that, I paid for express delivery as I had a tight deadline and they did not disappoint, getting the pins to a couple of days before I needed them. Highly recommended.”

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Posted 5 months ago

No, no, YOU rock! Thanks for your awesome review.

Posted 5 months ago

“Super easy to work with. Always remember that you need to pay before production. We made a mistake on our site doing the payment progress, that delayed the production quite a lot. But everything went super smooth after we shorted out the payments.”

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Posted 5 months ago

Hi! Thanks for your review, glad everything got sorted in the end!

Posted 5 months ago

“Excellent customer and design service. Really happy with the quality and finish of my badge order. Will be definitely using Made by Cooper again!!”

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Posted 5 months ago

Aw, thanks for your review! Looking forward to your next order.

Posted 5 months ago

“High quality hard enamel pins and with always a top notch customer service.”

Made by Cooper 5 star review on 21st May 2024

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Posted 6 months ago

Thanks for the review, Mael! We loved turning your design into a pin badge. It's so cute :)

Posted 6 months ago

“Great value for money, great service and delivered before the scheduled date. Will definitely be using them again.”

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Posted 6 months ago

“Really helpful company that went above and beyond in the design stage and were really efficient during the production stage - would definitely recommend.”

Made by Cooper 5 star review on 20th May 2024

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Posted 6 months ago

Thank you for your positive comments! Your design came out beautifully!

Posted 6 months ago

“Excellent service and badges. Highly recommend. Very efficient and helpful”

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Posted 6 months ago

Thanks Andy, we appreciate your order and we're ecstatic that you're happy with our service.

Posted 6 months ago

“We recently had our 2nd custom patch design made by Made by Cooper. We were so impressed the first time so it was an obvious choice. The quality is phenomenal and the customer service in terms of editing the design, colour choosing and fast, reliable and on time shipping is fantastic!”

Made by Cooper 5 star review on 18th May 2024

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Posted 6 months ago

Hi Georgia! We're so glad you love your patches. We pride ourselves on our quality, but your fantastic design has a lot to do with it too. Can't wait to see for you've got planned for your 3rd patch.

Posted 6 months ago

“I’ve been searching for several months for a company to design enamel pins for me that fit my needs: easy to work and communicate with, transparent about their process, helpful with any questions, and and amazing final product. Made by Cooper nailed it on the head. Every step was so easy and I am obsessed with how the pins turned out. Not a single defect in all 100 pins- they’re perfect. Will be a returning customer for sure!!!”

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Posted 6 months ago

Hi Karla! Thanks for your amazing review, it was so much fun working with you on your beautiful design. We can't wait to see what you do next :)

Posted 6 months ago

“I absolutely love the pins they made for me and I love the fact that you get a preview of what they’ll look like, too. Great service.”

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Posted 6 months ago

Made by Cooper is rated 4.8 based on 4,430 reviews