Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.84

4.8 Rating 4,462 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.8

Based on 4,462 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and knowledgeable guys at this place. I was a little unsure about having to make payment for a design first, which is then deducted if you go ahead with an order from the total cost. Therefore making it a free design service. Really happy with the end result of my badges and backing cards. The backing card design was designed by Made by Cooper, which look really nice, and suit my badge. Price is competitive aswell. Slight delay with my order arriving but all in all very happy with the customer service from this company.”

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Posted 3 months ago

Thanks for your review. We're sorry there was a slight delay in getting your order to you, be we're pleased we were able to sort it out to your satisfaction :)

Posted 3 months ago

“we requested a custom badge for our 252 award scheme based on a previous design - the initial response was very quick - the price breaks were very competitive and attractive - the final design approval was excellent and the product was very outstanding. From the initial request for a quotation to the delivery of the badges was very fast with very helpful exchanges of progress e-mails throughout.”

Made by Cooper 5 star review on 21st September 2024

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Posted 4 months ago

We're so glad you're happy with your order, John! Thanks for your kind words and your repeat custom. We appreciate you :)

Posted 3 months ago

“The service in advance of production was superb. Zoey and Amy were prompt in sending appropriate samples so I could get an understanding of the black dye, GITD and soft enamel look and feel. I've had great communication during the design and approval steps from Elenor, including advice on picking the ideal colours, and making minor adjustments to my designs to suit the enamel pins. Production for my first batch was on time, delivered when expected, and the end result was perfect. Every single pin was immaculate. Already placed another order for more designs, and getting top notch service from Will once again!”

Made by Cooper 5 star review on 20th September 2024

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Posted 4 months ago

We're always happy to create pins and patches of cute pets! Your cat looks pretty happy with the final product :) Thanks for the awesome review.

Posted 3 months ago

“Have used MBC for many years for enamel pins. Always great communication, design, and product.”

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Posted 4 months ago

Thanks for trusting us with your products. We're happy that you're happy!

Posted 3 months ago

“Great service, quick delivery, good quality. Very pleased.”

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Posted 4 months ago

We're please that you're pleased, Olive. Thanks for your review :)

Posted 3 months ago

“What a great experience! The entire team are extremely helpful, with fast responses. The badges we ordered are fantastic and we will absolutely be ordering more in future! Thank you all!”

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Posted 4 months ago

We appreciate your order and your kind words, Kayleigh! We's so pleased you love your badges.

Posted 3 months ago

“The finished quality of my pins with backing card was excellent--no complaints there. This was my first time making anything with MBC, and I was not expecting that most of the transaction would be conducted by email, rather than through their website. I wasn't able to log in and see my order, check up on the status, or anything else. This would make it challenging to reorder, as it may fall to another individual in my company to do that.”

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Posted 4 months ago

Hi! We're sorry that you weren't 100% happy with our service. Unfortunately, as we make custom products specific to each client, there has to be some back an forth through email to ensure the products you receive are exactly what you had in mind. With regards to reordering, you can send us an email with your original order number and if the order is exactly the same, it will go straight through to the production list without any need for signing off on visuals ... best part is, reorders get a nice discount too :) I hope that helps.

Posted 3 months ago

“Excellent patches, good updates throughout order process.”

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Posted 4 months ago

Thanks for your review and your order, James! We appreciate you.

Posted 3 months ago

“Very happy with my new badges. From design to delivery thei team are very supportive and were on hand to advise on the best options and styles.”

Made by Cooper 5 star review on 14th September 2024

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Posted 4 months ago

Thanks for your review! We pride ourselves on customer service, so it's good to hear we're doing something right :)

Posted 3 months ago

“I get all our sew on patches made by Made By Cooper. The team is efficient, great at communicating any artwork issues, quick to resolve problems and the products are always high quality.”

Made by Cooper 5 star review on 10th September 2024

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Posted 4 months ago

Aw thanks for your lovely review, Millie! We appreciate your order :)

Posted 3 months ago

“Really great quality output. There was also a really good back and forth getting colours sizing etc right. They were very supportive and the delivery was well timed and highly informative.”

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Posted 4 months ago

Thanks for your review, Robert! We appreciate your time and effort :)

Posted 4 months ago

“Always an easy and quick order process with friendly staff, and our socks are loved by all our customers.”

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Posted 4 months ago

We appreciate your review, Charlie, and your order too :)

Posted 4 months ago

“Excellent service. Excellent product. Excellent delivery. I am very happy. Thank you.”

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Posted 4 months ago

Excellent client. Excellent review. We're also very happy. Thank you too! :)

Posted 4 months ago

“Very smooth dealing - quick proof, good progress communication, prompt delivery. A painless trasaction; which is all you can hope for.”

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Posted 4 months ago

Thanks for your review! We hope your club members love your badges :)

Posted 4 months ago

“Made by Cooper is ALWAYS my go-to for all of my patch & pin needs. I recently designed pins for my clients as a gift, and received SO many wonderful compliments (and gigs!). I also designed some pins as a party favor for my wedding in October, and we truly can't wait to share them with our guests. They're GORGEOUS!”

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Posted 4 months ago

Sarah! Thanks for your fantastic review and letting us help you with your big day! Good luck and congratulations :)

Posted 4 months ago

“Beautiful Pins, Delivered fast. Great customert service!!!”

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Posted 4 months ago

Thanks for you review, Lauren! Your pin badge brought back some fantastic childhood memories :)

Posted 4 months ago

“Great service, responsive interaction with the design team and fab product - exactly what I had envisioned. Arrived in good time well ahead of projected ETA. Highly recommended, and will use again.”

Made by Cooper 5 star review on 2nd September 2024

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Posted 4 months ago

Thanks for your review, Heike. We're happy we met your expectations :)

Posted 4 months ago

“My second time using MBC for die-struck pins. Fantastic quality and delivered ahead of schedule, which was a bonus for me!”

Made by Cooper 5 star review on 1st September 2024

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Posted 4 months ago

Steve! Thanks for your review. We're glad you're happy with our service :)

Posted 4 months ago

“So helpful and patient throughout the designing and ordering process.”

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Posted 4 months ago

We appreciate your order and review, Jennifer.

Posted 4 months ago

“Wonderful service, great communication have used Made by Cooper for a few years now and the final product is always such great quality, very happy!”

Made by Cooper 5 star review on 31st August 2024

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Posted 4 months ago

Thank you, Lizzie-May! We always look forward to working on your designs.

Posted 4 months ago

Made by Cooper is rated 4.8 based on 4,462 reviews