Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.84

4.8 Rating 4,434 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.8

Based on 4,434 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 24th November 2024

958

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the hard enamel pins so much!! However, the deluxe clutches are a major let-down. Around 60% are loose or ill fitting. Decided to ship my orders with a spare replacement rubber clutch. Would absolutely order again but reconsider the clutch options this time. I wish there was a premium hard enamel pin option for 7 colours.”

Helpful Report

Posted 2 years ago

“Excellent product and excellent service”

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Posted 2 years ago

“Poor Quality – Zero Customer Service. We order a lot of different products for our business and decided to try Made by Cooper. We had issues from the start when they changed our artwork without our knowledge or permission and charged us for the privilege. After a full brief and much discussion, we trusted them to deliver a product to a reasonable standard. Sadly, the end result was appalling, but worse was still was the non-existent customer service with no effort made to resolve the issues or accept any liability whatsoever (other than to hide behind T&Cs). Made by Cooper are best avoided – there are plenty of better companies out there that offer the same products and better still, superior customer service.”

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Posted 2 years ago

“Very pleased with my patches, service team was super helpful with proofs and I was able to tweak the colours as I needed.”

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Posted 2 years ago

“Easy to order though the website, great price and excellent quality patches every time.”

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Posted 2 years ago

“The pin badges I purchased were brilliant, they were brilliant quality I am so pleased with them .”

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Posted 2 years ago

“Always really pleased with the communication in ordering, the delivery updates and pins always fulfil expectations and quality is amazing”

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Posted 2 years ago

“Amazing products and super quick delivery”

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Posted 2 years ago

“From the start of an idea to the end product, Made by Cooper provided full support in an effortless and professional way. We now have a badge we can be really proud to wear.”

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Posted 2 years ago

“Turn around time was a bit slow but the quality of the service and the goods made up for it!!will definitely be making more orders going forward!”

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Posted 2 years ago

“Purchased platinum jubilee pins. Good quality and arrived very quickly as promised thank you so much for your help on chat and great service.”

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Posted 2 years ago

“The service and customer care was brilliant from the get go - I am a graphic designer so I understand the complexities of people sending any kinds of files and not knowing the process. I could tell that the whole system and ethos of Made by Cooper is built with this in mind, making it really clear, really easy for people to get their idea into a final product. I was also impressed by the after-care. In our case, the product was delivered outside the UK and the Customer Care made it their business to give us a heads up about the extra custom fees when it took me a few attempts to actually get the package delivered. Great work!”

Helpful Report

Posted 2 years ago

“Thank you for delivery of my order for 50 x hard enamel lapel badges which arrived last Saturday morning, 2 April. I am happy to say they are perfect, exactly what I wanted and delivery was two days ahead of schedule. Yours sincerely, Elizabeth Baker Dinghy Cruising Association”

Made by Cooper 5 star review on 6th April 2022

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Posted 2 years ago

“Always very efficient design phase with Jacob and the product quality is excellent.”

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Posted 2 years ago

“Great first experience. Made By Cooper sent a range of samples to help me decide on choices for my order. Artwork approval was very smooth, with the one change I requested made very quickly. Their email update systems tells you the status of your order at every step, and the finished product is fantastic! Already looking at our next custom product!”

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Posted 2 years ago

“Absolutely amazing services and items were larger than expected. Many thanks. Will definitely be recommending to others.”

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Posted 2 years ago

“Badges really good quality and exactly the design I was after.”

Made by Cooper 5 star review on 2nd April 2022

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Posted 2 years ago

“Excellent customer services and product, fast and efficient delivery of the patches for the 100 Marathon Club,”

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Posted 2 years ago

“Great product made by friendly, helpful people!”

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Posted 2 years ago

“Excellent service, price and product. Highly recommended in a competitive market.”

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Posted 2 years ago

Made by Cooper is rated 4.8 based on 4,434 reviews