Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.84

4.8 Rating 4,437 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.8

Based on 4,437 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 24th November 2024

958

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a first time pin designer and Made By Cooper is perfect for people like me. Knowledgable, professional and just down right good people to work with, the Made By Cooper staff walked me through all the first time designer kinks to help me deliver a quality product. They are an open book about their process and made me feel well looked after. What is truly impressive is that they are not afraid to advise you on how to deliver the best product. You can trust them, they know their stuff! They are actually here to help you turn your designs into a reality! The end result is a high quality product that will be true to your design. The number one comment from my buyers is that the quality is superb. It stand up to and often outshines pins I own from bigger companies. If you are just starting out and dream of making pins, Made By Cooper will make that dream a reality!”

Helpful Report

Posted 7 years ago

“Firstly the website was easy to follow. The i got great customer service helping me throught the process. The art design was brilliant, and then my product arrived here in Australia on time! The finished product far outceded my expectations as I can't wait to use Made by Cooper again!”

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Posted 7 years ago

“Let's say they did the most perfect quality pin you ever dream of! They achieved the detail incredibly well. Lot of 300 pieces were flawless. Safe and quick shipping too. Had to rate 5/5.”

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Posted 7 years ago

“Whilst the size and shape of our badges is fine, we are VERY disappointed in them as the colour is very different from what we expected. The background colour should be a "vibrant" purple and they are virtually pink.”

Made by Cooper 2 star review on 31st August 2017

Helpful Report

Posted 7 years ago

Thanks for the review, we have just checked the colour against the supplied Pantone and find it to be very accurate, please email us to discuss.

Posted 7 years ago

“Excellent service. Speedy reply to all emails and understanding of all modifications I wanted made. The whole whole process was very simple and explained along the way and most importantly my pins came out great; would definitely recommend. Happy customer :)”

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Posted 7 years ago

“Amazing production and very helpful and friendly team, highly recommend to anyone looking to produce a very cool pin.”

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Posted 7 years ago

“Delivered on time, pins look really amazing.”

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Posted 7 years ago

“Great website, good quality product and fast shipping. Great service!”

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Posted 7 years ago

“We had been looking for quality Pin Badges for our pupil 'Key Voices' board for quite some time. The remit was a badge that was simple, effective, recognisable and something our children would be happy to wear. The ordering process was easy and delivery was quicker than we anticipated. Happy Customer - Thank you :)”

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Posted 7 years ago

“Fantastic service from the start. Great communication getting my item as I needed it . I will definitely be using cooper for future products. Jb”

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Posted 7 years ago

“Good and kind service. Quality product.”

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Posted 7 years ago

“Excellent quality of product, great customer service and reasonably priced.”

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Posted 7 years ago

“Very good service and great finalized product.”

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Posted 7 years ago

“I love Made by Cooper's proof review process, customer service and product quality. I had one small issue with one order, where the size was larger than I had originally requested, but they sent a replacement order without any issues.”

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Posted 7 years ago

“The quality of the pins were simply perfect, along with the design service/communication!”

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Posted 7 years ago

“Good communication, very professional, and lovely packaging .....great”

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Posted 7 years ago

“Made by cooper are excellent at what they do! The pins I ordered came out amazingly, however their communication could be better. I requested some very minor changes to my design and while I understand that this does require a bit of work to change up, the response was very cold and the correspondant didn't want to help me. The email updates are not very informative as well, they simply state when the order is going into manufacture, and when it is shipping. It would be great if there was a 'design approved' one, a manufacturing complete one, and an order packing one in addition to this. Shipping was incredibly fast! Made the deadline a few days earlier than expected, which made up for the rest of the process.”

Helpful Report

Posted 7 years ago

“Won their promo & got 100 free pins of my design! The person I talked to was even kind enough to add glow in the dark. ----- There was some delays and lack of communication at times (I didn't get response over some color questions I had and had to email again to ask for an update), but overall good service and love that they take the time to fix issues instead of just blindly sending out the package. Issues resolved quickly and pins came in safely packaged and they look adorable! Thank you Made by Cooper!”

Helpful Report

Posted 7 years ago

Thanks for the review and glad you like the badge you won for free in the competition, Sorry for any delays we needed to get the glow in the dark right for you.

Posted 7 years ago

“Absolutely stellar customer service! I enjoyed the design process and the end result has made me so happy! I will definitely be doing business with you guys again.”

Helpful Report

Posted 7 years ago

“I recently placed my second order for a custom soft enamel pin with MBC. The designer(s) I corresponded with were prompt and patient with my design, and created a pin very faithful to my original drawing. The finished pins turned out great, and arrived almost 3 weeks earlier than estimated. Top notch!”

Helpful Report

Posted 7 years ago

Made by Cooper is rated 4.8 based on 4,437 reviews