Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.84

4.8 Rating 4,436 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.8

Based on 4,436 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 24th November 2024

958

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service for pins was really fast and professional, I like that they check the design on a personal email and in general have a good communication with the customer. Looking forward to expand my pins collection with Made by Cooper :)”

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Posted 6 years ago

“This Is the second badge we have bought from Made By Cooper. Excellent quality badge. Great service during the design phase. And prompt delivery. Kept informed thoughout the process. Prompt response to all queries. Well done Made by Cooper 👏”

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Posted 6 years ago

“amazing quality”

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Posted 6 years ago

“Fantastic thank you My son is very happy”

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Posted 6 years ago

“Perfect and reliable service, MBC have extremely high and professional standards with a fantastic team of people behind them. All of my orders have surpassed expectations and left other manufactures in the dust!”

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Posted 6 years ago

“My pins turned out amazing -- better than I even thought! And the timing was excellent! They got here sooner than promised! It was all fantastic! Thank you so much!”

Made by Cooper 5 star review on 28th July 2018

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Posted 6 years ago

“Great service, always quick to receive a reply and the order tracking system is great.”

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Posted 6 years ago

“This was my third time ordering enamel pins from MadeByCooper and, to be completely honest, I was a little disappointed with the results on these pins. I'm not sure if it was poor timing on my part, but I placed an order during one of their multiple order promotions, and I wonder if they just got pretty swamped with orders. Either way, the quality wasn't as great as the last two orders I've gotten from them. These pins had a lot of missing enamel, specifically in the spots of the bobcat. The enamel was sunken in on a few pins, resulting in a weird bubble effect. Some pins were chipped, others had large flecks of metal showing. I picked out 20 pins out of the 100 I ordered of this design that I will absolutely not be able to sell at the full price I had set for these. I don't think I'll have an issue selling the defects at a discount, but it is unfortunate to receive such a large quantity of faulty pins (no where near as bad as an order I did with a company previously to finding MadeByCooper, but it still brought back bad feelings) in a single order. Despite that though, as usual, the communication was great, the shipping was speedy (though I still have not received a shipping notice about the other order of pins I got alongside this one), production was done within a good time frame, and most importantly, people still really like the pins (: I'm still very happy with MadeByCoopers service, and will continue doing business with them.”

Made by Cooper 3 star review on 26th July 2018

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Posted 6 years ago

Thanks for the review, sorry to hear about the issues, please do contact us with the problems and send us some photos, we do fix clear defects.

Posted 6 years ago

“Second enamel pin order with MadeByCooper. These pins turned out absolutely stunning! Barely any faulty pins (I believe I had one or two that were missing enamel in small areas), fantastic communication, speedy delivery service. Another wonderful experience with MadeByCooper!”

Made by Cooper 4 star review on 26th July 2018

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Posted 6 years ago

“Stumbling across MadebyCooper was a breath of fresh air. I had a very bad expeirence with the last company I was with when it came to getting enamel pins made. I'm kicking myself I never went with MadeByCooper sooner. The first pins I got (coyotes) turned out absolutely perfect. Easy communication process (though responses tend to be a bit iffy. Sometimes would get a reply within the hour of sending off an email, and sometimes not until the next business day), the artist I worked with for this order was professional and had no problem making changes to the visual proof until I was satisfied with the design. When it came to production, the time length was about a month (as expected). What I was blown away by most was how FAST the dispatch was! Received the pins in just a couple days after receiving the initial dispatch email. Fantastic company to work with. I believe I've found a company I intend to stick with for a while now (:”

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Posted 6 years ago

“Fantastic service by friendly staff and the quality of the patches I ordered were fantastic quality i was very pleased and wouldn't hesitate in using them again excellent regards simo”

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Posted 6 years ago

“My new pins and backingcards look great! I'm always very happy about the service they provide, changing things if I want them too :)”

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Posted 6 years ago

“The service was friendly, professional, and helpful. The project was complete much faster than the estimated timeline and the finished product is excellent quality. I would absolutely use them again.”

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Posted 6 years ago

“It was OK. The pins arrived from China when they should and the quality was fine. Being local, I was able to visit the office. I was told about having a backing card for my pins for free if I left a business card, which I did. Bad news, when I paid on line (I couldn’t do that in the office) the option didn’t come up. I left the conversation I had in the notes, but to avail. So the pins arrived, without glitz, in little plastic bags.”

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Posted 6 years ago

“Excellent quality product. Great communication during the production process. Very happy customer”

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Posted 6 years ago

“thanks for the customer service!”

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Posted 6 years ago

“Really helpful with the technical aspects of the design process, quick and great quality pins! Can't recommend enough.”

Made by Cooper 5 star review on 24th July 2018

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Posted 6 years ago

“Pins had a quick turn around and turned out beautifully!”

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Posted 6 years ago

“We recently ordered 230 badges to celebrate with our staff their long service. The prompt and friendly customer team acted very quickly and nothing was too much trouble . Our badges arrived and were very please with them, staff will appreciate these and wear them with pride.... Kind regards Wye Valley NHS Trust”

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Posted 6 years ago

“perfect service and great quality of the goods!”

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Posted 6 years ago

Made by Cooper is rated 4.8 based on 4,436 reviews