Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.84

4.8 Rating 4,437 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.8

Based on 4,437 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

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Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 24th November 2024

958

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The badges are better than expected, with a beautiful finish to the badges. I will definitely be ordering the badges again for future events. Thank you!”

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Posted 7 years ago

“To qualify this to start with, the badges do look good, sadly though, they were the wrong colour, they have come back gold, I appreciate that when I ordered I clicked gold plating but I assumed that this would be for the back as this was the default setting, in the design I sent over to you the design is clearly yellow and black, in the approval email it does show say gold but as it looked correct (if slightly duller) in the email I didn't see that it said gold, what was more frustrating was that there was no offer of any compromise or compensation when I emailed with Oliver. I run a design studio in Manchester and sadly I'm definitely going to be looking elsewhere (and advising many others to) when it comes to getting enamel badges made which I think in the long run will be a shame for your business. Maybe tell Oliver not to just quote T&C's at someone just because he doesn't know who they are and perhaps advise him to try and find a helpful solution to help out a client. Best, Mark”

Helpful Report

Posted 7 years ago

As mentioned the badges are as the approved design and of high quality.. We send designs for approval and the design you approved was what was made. We can not offer compensation on something that was made correct to specification without error. We have the process of approving a design for these reasons to ensure its correct for production and it's at that stage you should read and look at the design not when the badges are delivered.

Posted 7 years ago

“Efficient service and easy ordering process, would definitely use again!”

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Posted 7 years ago

“Everything was EASY! Everyone was nice and polite and the product was great quality!”

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Posted 7 years ago

“Great service and a fab price”

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Posted 7 years ago

“All the communications and design were dealt with without delay, very happy with all aspects. Thanks again.”

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Posted 7 years ago

“Absolutely everything from start to finish was so clear, staff so helpful and very happy with completed product.”

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Posted 7 years ago

“Extremely good product, artwork exactly as requested and well made. Excellent communication. Would recommend”

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Posted 7 years ago

“Very fast service and the pins I got were so high quality and cute as heck!! (Cuteness provided by me on some level but enhanced by MBC)”

Made by Cooper 5 star review on 8th August 2017

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Posted 7 years ago

“The pins came out fantastic! They also send a few extra pins in the order to account for any minor defects so you know you are getting a quality pin for the full quantity you requested!”

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Posted 7 years ago

“People at Made by Cooper are always willing to help and keep you informed of your order, which always on time and high standard quality. Unbeatable.”

Made by Cooper 5 star review on 7th August 2017

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Posted 7 years ago

“The quality is alright, just that the communication about the designs take way too long to get back to you and they charge additional if you decide to change different designs. but their pins came out good quality”

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Posted 7 years ago

“Great quality custom patches and quick production time.”

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Posted 7 years ago

“Great quality custom patches and quick production time.”

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Posted 7 years ago

“My pin designs came out beautifully! I could've been happier with the result! Made by Cooper provided amazing customer support all the way through as well; from getting a quote, to reviewing my order to the final product! This has been a wonderful experience! 10/10 all the way!”

Made by Cooper 5 star review on 6th August 2017

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Posted 7 years ago

“Made by Cooper did a great job turning my illustration into a pin. We had a couple emails back and forth with quick edits. Definitely an easy process for someone new to making pins. The pins turned out great!”

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Posted 7 years ago

“I've used Made by Cooper twice now and each time I was very pleased with the speed of the design process and the help I got. I'm new to designing pins and the employees I've worked with were very helpful with every step of the way. I'm also impressed with free shipping and the incredible speed of shipping from the time it's dispatched to the time it hits my doorstep!”

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Posted 7 years ago

“Exceeded all expectations! I'm very pleased with the final result!”

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Posted 7 years ago

“Creating exactly what I wanted, thank you.”

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Posted 7 years ago

“Lacking in communication skills and efficient design process. Even after the pins were made and shipped I had questions about the colours coming out as expected and I was pushed away with default answers. No actual care was given about my desired product or my need for a better end quality. I easily took my ongoing monthly orders elsewhere.”

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Posted 7 years ago

Made by Cooper is rated 4.8 based on 4,437 reviews