Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.84

4.8 Rating 4,462 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.8

Based on 4,462 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a batch of lapel pins for a family event. The products were perfect for what I was wanting, the items are of extremely good quality and craftsmanship as well as reasonably priced and the turn around time for them was quick. Hoping the products go down a treat so I can order some more shortly!!!”

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Posted 1 year ago

“The Made by Cooper team is brilliant! They are super responsive and cooperative with any feedback, to ensure any design visions come to life. We are so pleased with how our pins look! Thank you :)”

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Posted 1 year ago

“Fantastic product! Quick and efficient Delivery! Amazing customer service! We will definitely be using Made by Cooper again!”

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Posted 1 year ago

“I've been using Made by Cooper to manufacture a number of custom soft enamel pin badges for four years now. They have always done great work and the one time we had colour issues (about three years ago), they resolved the issue quickly and professionally. I wouldn't go anywhere else!”

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Posted 1 year ago

“PERFECT PINS! Great communication, and arrived as planned! FIVE STAR!”

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Posted 1 year ago

“Was sent a legally binding image to review before production. I was happy with it so, authorised production. Finished products were significantly different in appearance from the visual image supplied by them. Have no redress, as I gave approval for what turned out to be a misleading image.”

Made by Cooper 1 star review on 9th July 2023

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Posted 1 year ago

Thank you for your review and sorry you're not happy with the final outcome, however you must agree that the final badge is accurate to the design which we sent to you. We sent four visuals altering each time to your requirements and they all listed on the design where the gold plating would be on the badge clearly shown in the key and design as shown. We don't like unsatisfied customers and this is why we request the approval of designs where we make alterations for you, on this occasion the badge were made perfectly to the altered and approved design.

Posted 1 year ago

“Excellent service and excellent pins. This was the first time I'd ordered from Made by Cooper and I'll definitely be back!”

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Posted 1 year ago

“I needed some fancy socks at short notice. I was dealt with brilliantly, designs came back quickly and the order arrived well in time for when I asked. Thank you!”

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Posted 1 year ago

“An always brilliant job by MbC. Clear instructions for ordering, great options and it's fun to see the designs come to life. I've made a few badges with them and will probably make a few more in the future!”

Made by Cooper 5 star review on 8th July 2023

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Posted 1 year ago

“I was highly impressed by the service and quality from start to finish. The customer service team answered all of my questions. On request, they switched the wrapping to a biodegradable option. The design team adapted my existing graphics to make them suitable for making into badges. The finished product was made up high standard. The only downside was the lead time - but I good that’s a mark of how good they are!”

Made by Cooper 5 star review on 3rd July 2023

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Posted 1 year ago

“First time having badges created. The process was much more straightforward than I anticipated. The team helped to finalise a design after me providing a very crude mock-up. The finished badge is really very nice and I'm extremely happy with them. Would definitely recommend.”

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Posted 1 year ago

“Fantastic service. Excellent support throughout the ordering process. Amy was extremely helpful.”

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Posted 1 year ago

“From start to finish the WHOLE team at Made by Cooper were a joy and fantastic to work with... From realising my original sketches into something wonderful and then having the patience with me and my tweaks and requests... Faultless... And the final results... PERFECT...!!! THANK YOU... Gx”

Made by Cooper 5 star review on 29th June 2023

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Posted 1 year ago

“Brilliant! custom made badges for our school design, quick turnaround, than you :)”

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Posted 1 year ago

“I have just reordered again with Made By Cooper, we love the product for the quality and service we believe this is great value our clients love getting the pins after the class we are excited to consider developing more of these products for our business.”

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Posted 1 year ago

“Super service Excellent quality product Turned around quickly and with absolutely no fuss - exactly what we needed. Thank you!”

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Posted 1 year ago

“Excellent communication, quality product. Would recommend”

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Posted 1 year ago

“I am not creative in the slightest and sent my draft to the compamy. Jacob was brilliant he fiddled qithy design after a couple of calls amd made it look 100per ent better. The order was punctual and of good quality. Def recommemd”

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Posted 1 year ago

“Always very helpful and supply top quality product. We recently ordered our 4th different pin badge and all have been excellent. Pricing is always very competitive and I would highly recommend Madeby Cooper. Denis Cooper (no relation) Heacham FC Supporters Club”

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Posted 1 year ago

“Really pleased with the finished product, great care was taken during the design process to answer my many questions and make alterations. liked the ability to log in and track the process. Product was delivered on time, will definitely be using again.”

Made by Cooper 5 star review on 22nd June 2023

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Posted 1 year ago

Made by Cooper is rated 4.8 based on 4,462 reviews