Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.84

4.8 Rating 4,434 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.8

Based on 4,434 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 24th November 2024

958

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service from concept to end was exemplary. Despite Covid restrictions, delivery was as suggested by Cooper. The finished product looked far better than the design template Cooper sent to me for approval. I would recommend this company to anyone seeking to have bespoke woven badges made.”

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Posted 4 years ago

“Fabulous quality, great communication, I couldn't be happier. I'm in the process of ordering more designs as I type this!”

Made by Cooper 5 star review on 20th October 2020

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Posted 4 years ago

“Lovely items Cute and exactly what i wanted”

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Posted 4 years ago

“Amazingly easy to order and contact them. Professional and High Quality products. Only wish is that if things are delayed to be updated a bit more please with a new estimated delivery date 🤗.”

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Posted 4 years ago

“Top quality and amazing service!”

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Posted 4 years ago

“Thrilled with my badges!”

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Posted 4 years ago

“This was my first foray into having pins made and I was very pleased with the result. It took time, and the continental time difference was a part of that, but it was worth the wait. Great, clear communication with the rep who worked with the art file, and delivered on the schedule promised at the time of order. They seem like they run a tight ship. I will certainly order again.”

Made by Cooper 5 star review on 18th October 2020

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Posted 4 years ago

“I’ve used MBC a couple times and they’ve been amazing! The pins are of a very high standard with minimal B-grades and delivery has always been on time or early. I recently had an issue with a batch being made incorrect in the factory and they’ve resolved it very quickly. I usually deal with Adom from the design team and really appreciate all his patience when I’ve been making alterations!”

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Posted 4 years ago

“Many thanks for your service. I love the patches and the team are in disbelief at how well detailed and professional the embroidery looks! Amazing work thank you from the Fighting Mongooses!”

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Posted 4 years ago

“I got clear acrylic charms and i love them. There tend to be a few extras which i like to give as gifts. The quality is amazing and colors are accurate.”

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Posted 4 years ago

“Weirdly confrontational customer service...? I’ve seen the same said many times on their google reviews and have had it first hand now. Very odd.”

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Posted 4 years ago

“Excellent service, including personal handling of enquiries and design details. I purchased woven company logos and received a very good quality product, and the iron-on backing works really well; a great way to create company uniforms and branded workwear.”

Made by Cooper 5 star review on 12th October 2020

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Posted 4 years ago

“This is my fourth order now from Made by Cooper with different designs and everyone has been excellent highly recommend them”

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Posted 4 years ago

“Very efficient and easy to place our order. My only feedback would be to stop with the invoice reminders (I've had 3) - we're an NHS trust following standard procurement processes so I don't understand the urgency with payment? Surely you work with lots of NHS organisations (we purchased the rainbow badges) and they would all be following a similar process?”

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Posted 4 years ago

“I've been a loyal customer to Made By Cooper since 2017 because of their unparallel design quality and customer service. They truly care about fostering relationships with their customers and ensuring your exact design comes to life! Their hard enamel pin material is high quality in addition to their efficient shipping. Would highly recommend them!”

Made by Cooper 5 star review on 11th October 2020

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Posted 4 years ago

“I ordered a few weeks ago. The communication was quick and professional. The design team did a great job transforming my design into a pin. I am all around happy with this product.”

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Posted 4 years ago

“Amazing quality and great communication throughout. thank you!”

Made by Cooper 5 star review on 10th October 2020

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Posted 4 years ago

“All round a very professional company. Keep you informed of every process your order is going through. This is my 3rd order from them and would highly recommend”

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Posted 4 years ago

“Great service, we love the patches, not sure if we will wear them, but it has given us all a laugh, Knowle MC, started in our crazed minds and was made real by Cooper...thanks..!!!”

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Posted 4 years ago

“Would not recommend, pin quality was ok but customer service really poor. I was using the tracking tool for weeks, and was given an expected delivery date. One day before this date, the expected delivery was put back a week which caused loads of problems. Unreliable information on order tracking means I won't be using this company again, also no recognition from customer service that they had failed on this.”

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Posted 4 years ago

Chloe, glad you're happy with the products, its unfortunate that delays do happen from time to time but please be assured we are doing everything we can to stay on schedule in these tough times. We do put notices on the emails and our tracking system alerting people to the current problems happening that we can not foresee, but once we see a problem we alert customers as soon as we are aware of them.

Posted 4 years ago

Made by Cooper is rated 4.8 based on 4,434 reviews