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Mad Flowers Reviews

4.4 Rating 1,153 Reviews
82 %
of reviewers recommend Mad Flowers
4.4
Based on 1,153 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Mad Flowers Reviews
My Godchild was absollutely delighted with the Flowers and Bubbles. Thank you Mad Flowers.
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Posted 6 months ago
Send roses in the teacups to a lady for her birthday.She was delighted with them. Great service and reasonable prices too.Will definitely order from Mad Flowers again in the near future.
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Posted 1 year ago
So impressed with Mad Flowers! This is the second time I’ve ordered and both times I was delighted. They were delivered on time and were very high quality. There was nobody home so they texted the recipient to let her know. Would highly recommend!
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Posted 1 year ago
Lovely flowers and great service.
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Posted 1 year ago
Beautiful flowers and such quick delivery
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Posted 1 year ago
Had a small problem with a delivery but was handled quickly. Good service 👍
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Posted 1 year ago
It wasn’t the bunch of flowers I ordered and they were half dead. I also emailed customer service with a query as they were delivered very late and got no reply. Was very disappointed. Won’t be ordering again.
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Posted 1 year ago
Perfect, Thank you!
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Posted 1 year ago
Beautiful flowers. Thank you.
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Posted 1 year ago
I was satisfied whith the service provided. Thank you.
Mad Flowers 5 star review on 15th July 2023
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Posted 1 year ago
Beautiful Birthday flowers and chocolate flowers delivered and my sister in law loved them.
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Posted 1 year ago
Ordered a bouquet delivery for a work colleague who was leaving. Due to a last minute mix up (I didn't realise she was leaving early) I contacted Maurice who very kindly re routed the delivery to her home address. I would highly recommend Mad Flowers, excellent customer service and beautiful bouquets. The recipient was very happy with them.
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Posted 1 year ago
Ordered flowers for delivery to new parents everything worked seamlessly
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Posted 1 year ago
Arrived on time , lovely bouquet fresh , and wrapped beautifully. Recipient loved them.
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Posted 1 year ago
Happy with the quality and cost of the flowers but unhappy with the complete lack of communication re delivery. Ordered 2 days in advance, recipient was working from home so unconcerned at lack of am/pm window. Rang office twice @ 4.30pm + 6.30pm to ask if still scheduled. Was told "up to 7.30pm". Delivery arrived @ 7.27pm. Needs better communication with the customer.
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Posted 1 year ago
Hi, I found your service very disappointing. I rang on Thursday 29th June to ask if a delivery could be made the following day, Friday 30th and I was assured they would be delivered. When the delivery hadn't arrived by lunchtime Friday I was told it could be 4:30 before the flowers would be delivered. I explained that I needed them by 4 pm and I was told that could not be guaranteed. I asked to speak to a Manager and the Manager wasn't available and she would call me back ASAP. I didn't receive a call and I called again circa 3 pm and no answer. I only got a call once the flowers were delivered albeit just in time but the fact that I didn't get a call when I requested one was very disappointing. I would not be recommending Mad Flowers to anyone I'm afraid.
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Posted 1 year ago
The flowers were stunning a beautiful pink and the recipient was delighted
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Posted 1 year ago
Great service and lovely gift
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Posted 1 year ago
Bought a beautiful bouquet for a friend. She was delighted with them & they really brightened her day. So much, in fact she ordered the same bouquet for another friend. Thank you.
Mad Flowers 5 star review on 29th June 2023
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Posted 1 year ago
Great service and quality, received without any issue!
Mad Flowers 5 star review on 26th June 2023
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Posted 1 year ago
Mad Flowers is rated 4.4 based on 1,153 reviews