Lynx Fire & Security Reviews

Name: Lynx Fire & Security
Address: Unit 6, Orion Park, Orion Way, Northamptonshire
Rating: 4.93

4.9 Rating 1,668 Reviews

99 %

of reviewers recommend Lynx Fire & Security

Company Reviews

Metrics

Info

4.9

Based on 1,668 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Lynx Fire & Security:

Here at Lynx Fire and Security we believe you deserve the very best protection for your property; more importantly you need to protect your staff and your loved ones. That’s why we offer premier security systems throughout Kettering, Northampton and Peterborough.

We have over 30 years of experience in the industry, and our team of technicians can carry out installations and maintenance for a variety of fire and security systems

Visit Website

Phone:

0800 998 1303

Email:

info@lynxsecurity.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value, fast response. The engineer (Peter) was friendly, efficient and knowledgeable. Very satisfied with my Lynx experience!”

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Posted 7 years ago

“Apart from a slight glitch with a phone number which could have been my fault, and it was corrected quickly without fuss, the installation went absolutely fine and was quick.”

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Posted 7 years ago

“Absolute dream to deal with from start to finish. The engineer very clean and tidy. System up and running within one and half days.”

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Posted 7 years ago

“Very happy with product, price, service and expertise - would recommend.”

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Posted 7 years ago

“Recently had Intruder Alarm System installed. All aspects of servisce very professional - from initial quotation visit to installation and explanation of use of system. Pets have always been an issue with system previously installed, but moden wireless systems and controllers have allowed a workable solution without compromising secutity. Very pleased.”

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Posted 7 years ago

“Friendly staff who discussed with me my requirements and detailed what they could offer. Installation carried out professionally with no issues, installer was friendly and ensured all mess was tidied up. I would recommend Lynx to friends and family.”

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Posted 7 years ago

“Everything thing was explained in detail and options provided so that I could decide which way to go.”

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Posted 7 years ago

“First of all Lynx customer service was great sorted out everything I was looking for to upgrade my alarm system and kept me well updated. The fitters were friendly and professional and carried out a very neat job also they take plenty of time to explain how things work. The quality of Lynx equipment is very good overall I am very pleased with Lynx service.”

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Posted 7 years ago

“Very professional and helpful. Took the time to advise and provide exactly what I required. Was very impressed with ALL the team involved from start to finish!”

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Posted 7 years ago

“The operative sent to install our new alarm system was on time, very polite, explained everything very clearly and confirmed our personal preferences as he went along. He was clean, tidy and also helped the chimney sweep with our chimney repair while he was here!”

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Posted 7 years ago

“we had our outdated cctv system replaced for a new modern system. peter the engineer did a very neat and professional job with fitting everything and explaining how the new system works. would definitely use Lynx security for any future installations.”

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Posted 7 years ago

“Lynx provided us with a friendly, efficient service. We are very pleased.”

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Posted 7 years ago

“Keeping to the time arranged, no delays. Also the person who came out was pleasant, helpful and very efficient at getting the job done.”

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Posted 7 years ago

“The 2 team members who turned up on the day were exactly on time. They were respectful of both us and our property and explained fully what they intended to do. They then carried out the work as explained. They cleaned up well after themselves. The installation was exactly what we expected and unobtrusive and installed where we had agreed. They fully demonstrated the system and did not leave until we were happy with operating it. We would not hesitate to recommend the company.”

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Posted 7 years ago

“The salesmen who visited was very professional and happy to stay for as long as we need to explain the various options to us. The engineer subsequently fitted the system with the minimum of fuss (and mess) and stayed for as long as it took for us to understand how the system works.”

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Posted 7 years ago

“A business is only as good as its staff. Not a worry for Lynx. Estimation, installation, servicing and contact with the office all faultless as is the equipment installed.”

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Posted 7 years ago

“The engineer was extremely helpful (patient with the dog wanting a fuss) , he was polite, respectful, and explained everything to my satisfaction. I would not hesitate to recommend Lynx.”

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Posted 7 years ago

“The job was very professionally carried out. The installation engineers were highly experienced and made me feel confident that the alarm was correctly configured. I genuinely recommend this company.”

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Posted 7 years ago

“Be cautious of very short warranty and limited value of annual servicing. We have had a Lynx alarm for the last three years and paid for a service each year. Shortly after our last service the system has developed a known fault on one of the sensors. This exposed the very limited warranty and high cost of annual service with no real benefits to customers. I am loathed to write this poor feedback, but having given the company a chance to do the right thing they were curt on the phone and inflexible. In short, while our installation experience was good, there is no value in getting the system serviced and future customers should ask for an extended warranty period.”

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Posted 7 years ago

Dear Mr Newsham, I am sorry you felt you needed to give a negative review. As you have mentioned the system is over 3 years old so is well out of any warranty period. The system was inspected on the 17th of May and the fault was reported on the 14th of August. A visit was arranged for an engineer to attend the same day. As the engineer explained to you he has only seen this type of fault once before. Please accept my apologies if you felt our response was curt and inflexible.

Posted 7 years ago

“Clean job friendly staff excellent service”

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Posted 7 years ago

Lynx Fire & Security is rated 4.9 based on 1,668 reviews