Lynx Fire & Security Reviews

Name: Lynx Fire & Security
Address: Unit 6, Orion Park, Orion Way, Northamptonshire
Rating: 4.93

4.9 Rating 1,611 Reviews

99 %

of reviewers recommend Lynx Fire & Security

Company Reviews

Metrics

Info

4.9

Based on 1,611 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Lynx Fire & Security:

Here at Lynx Fire and Security we believe you deserve the very best protection for your property; more importantly you need to protect your staff and your loved ones. That’s why we offer premier security systems throughout Kettering, Northampton and Peterborough.

We have over 30 years of experience in the industry, and our team of technicians can carry out installations and maintenance for a variety of fire and security systems

Visit Website

Phone:

0800 998 1303

Email:

info@lynxsecurity.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had our lynx alarm serviced today 5/9/23 we found the engineer very knowledgeable and answered any questions we asked very pleased with appointment”

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Posted 1 year ago

“Brian undertook the annual service visit. He was excellent, thorough, answered all my questions and volunteered helpful information about our system that I did not know - and was grateful to hear.”

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Posted 1 year ago

“Tom the engineer managed to fix the problem we had in the end. The person on reception wasn’t very good. Asked if we would like to keep our premises unsecure overnight and call back in the morning to get someone to look at the issue. Also couldn’t give us a time when the engineer would call. Sounds like the issue was also caused by something that should have been picked up by another engineer from Lynx and we will still pay a call out charge. Very poor. Two stars instead of one because they fixed the issue.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for leaving a review. We appreciate all feedback, both positive and negative. I can see that our Engineer, Tom, attended to conduct the service recently and no issues were found during this visit. It appears you called after our office was closed - this facility goes through to a 3rd party for message handling who can pass details on to the emergency engineer to arrange a phonecall/visit if required. I'm sorry you felt that the person there who answered was not very good - we will pass on this feedback to the message handling company. It seems our engineer, Brian. attended as an emergency call and was able to clear the fault for you. We are looking into the fault that appeared and will be in touch in due course.

Posted 1 year ago

“Great company to deal with , always professional and have been servicing my alarm system for over 13 years now .. highly recommend Lynx Fire and Security”

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Posted 1 year ago

“Brilliant! I had a Pyronix system fitted in 2018. With the yearly service and maintenance, the system remains very reliable and easy to use. The best feature is the app, which means the system can be monitored, armed and disarmed from anywhere you have WiFi or a data connection. I recently armed the system from Africa! The icing on the cake is the staff who are friendly, helpful and knowledgeable particularly Carol who is very responsive and customer focused.”

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Posted 1 year ago

“Your engineer is always helpful, efficient and within the time scale booked. He explains the procedure and gives warning when he is to test the loud noise of the alarm.”

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Posted 1 year ago

“Very pleased with the service provided by the Lynx engineer. He was a really pleasant person and carried out the service in a very professional way.”

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Posted 1 year ago

“Thank you! Very professional, great service!”

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Posted 1 year ago

“Service completed with an easy fix for the Alarm System having changed to a cloud-based phone system :) Well Impressed! Thank you.”

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Posted 1 year ago

“Lynx are always 100% professional whoever you deal with there. We just had our home alarm upgraded and the process from quite to installation was very smooth. Glen was brilliant. Patient, efficient and expert service. Highly recommended.”

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Posted 1 year ago

“Good customer service as usual. Shane arrived within the booked time 12-2pm. No problems.”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Very good service and very competent engineer”

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Posted 1 year ago

“Very professional polite and efficient.”

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Posted 1 year ago

“Arrived dead on time - took shoes off (as it had been raining) - gave us the option of having the 4 year old battery replaced or of taking a chance that it would last another year - worked quickly and efficiently.”

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Posted 1 year ago

“Shane has serviced our alarm several times and is always polite, friendly and efficient. Thank you!”

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Posted 1 year ago

“Lynx Fire and Security installed my alarm system many years ago. I have them annually to test and maintain the installation and I have always received good service carried out by courteous and friendly engineers.”

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Posted 1 year ago

“Great service from start to finish”

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Posted 1 year ago

“Friendly, professional & efficient service as always. Thank you & see you again next year 😊.”

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Posted 1 year ago

“Good communications. Shane arrived on time and was polite and efficient.”

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Posted 1 year ago

Lynx Fire & Security is rated 4.9 based on 1,611 reviews