Lynx Fire & Security Reviews

Name: Lynx Fire & Security
Address: Unit 6, Orion Park, Orion Way, Northamptonshire
Rating: 4.93

4.9 Rating 1,554 Reviews

99 %

of reviewers recommend Lynx Fire & Security

Company Reviews

Metrics

Info

4.9

Based on 1,554 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Lynx Fire & Security:

Here at Lynx Fire and Security we believe you deserve the very best protection for your property; more importantly you need to protect your staff and your loved ones. That’s why we offer premier security systems throughout Kettering, Northampton and Peterborough.

We have over 30 years of experience in the industry, and our team of technicians can carry out installations and maintenance for a variety of fire and security systems

Visit Website

Phone:

0800 998 1303

Email:

info@lynxsecurity.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole process is streamlined and professional, from the booking through the actual visit to payment. Excellent service, thank you.”

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Posted 2 years ago

“Have used them since 1995. Always keep appointments, and engineers are very reliable.”

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Posted 2 years ago

“Our yearly service was carried out by Dave who always does a first class inspection. As usual we are 100% happy and thank Lynx for their support.”

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Posted 2 years ago

“Fantastic service Dave was very helpful gave me some advice regarding a new garage door and will be in touch for another censor when my conservatory is finished Thank You .”

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Posted 2 years ago

“Engineer arrived on time. Extremely professional service. Would recommend Lynx Fire & Sercurity.”

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Posted 2 years ago

“Excellent service was provided (as is usual from Lynx Fire & Security) when the Lynx engineer visited for our annual CCTV Servicing. He was very friendly and courteous whilst attending to the servicing and we were very satisfied with the service visit which maintains the CCTV systems to the required professional standards. The service visit was easy to arrange after being prompted by Lynx Staff that it was becoming due. We have been using Lynx Fire & Security for some time and can recommend them.”

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Posted 2 years ago

“Not happy about the fact that you’re going paperless. The service man had to write a receipt out for me. I don’t have a printer. Would prefer the invoice in paper format as my email is unreliable.”

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Posted 2 years ago

Thankyou for taking the time to leave a review - we appreciate your feedback. In order to reduce our environmental impact and make information between Engineers and our office flow more efficiently, Lynx made a company decision this year to transfer over to a digital report for corrective and preventative maintenance visits. Over the course of a single year, around 30,000 pieces of paper were being used relating to our routine services alone. Customers that do not have an email address, will still receive reminders and invoices via post in the first instance. However, due to our Engineers receiving information directly to their devices and the ever-changing situations throughout the day, we are unable to supply additional copies of invoices each time we attend a property. We do appreciate that a small number of our customers may not have email or own a printer. Due to this, our Engineers carry the original paper dockets and can fill out one of these too if needed. We currently have a small supply and, although we will not be re-ordering these going forward, we suspect the remaining copies will still be available at request for a few years to come.

Posted 2 years ago

“Excellent initial advice and installation, efficient servicing reminders and appointments from the admin team, and prompt and friendly engineers. I thoroughly recommend Lynx.”

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Posted 2 years ago

“Lynx are a thoroughly professional company. The girls who answer the phone promptly and know pretty much everything about the systems are fantastic. The engineers, including Shane who visited today are friendly, polite and knowledgeable and nothing seems too much bother. Glenn and the CCTV team are excellent as well. You stand out as a Company and your bosses should be proud of the team and themselves.”

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Posted 2 years ago

“Friendly and reliable alarm service.”

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Posted 2 years ago

“The service I received from the Service Engineer was outstanding. I would definitely recommend the company with such excellent staff.”

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Posted 2 years ago

“A gentleman came from Lynx Fire and Security. Went round and checked all sensors and contacts. Advised to changed main alarm panel battery as it was 7 years old and needed changing. Left batteries for fobs that were not at hand. Overall very good service and can't fault anything.”

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Posted 2 years ago

“I’ve had my 2nd intruder alarm system installed by Lynx. My previous one lasted 20yrs!. The new installation went smoothly, I felt confident that I could operate this with ease. The procedures were explained thoroughly by the engineer who cleared any mess made prior to his departure. I would, without hesitation recommend Lynx Security for anybody considering an intruder alarm.”

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Posted 2 years ago

“Very good came on time , explained everything thoroughly, and left everywhere tidy . Very pleased”

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Posted 2 years ago

“Your engineer was very obliging and serviced both my CCTV and alarm”

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Posted 2 years ago

“Excellent service and response times along with excellent customer service”

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Posted 2 years ago

“Pleasant engineer done the job. Many thanks hazel pulman.”

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Posted 2 years ago

“On time Very professional and reliable.”

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Posted 2 years ago

“Brilliant service, punctual, friendly and knowledgeable - cctv sorted and feel much more comfortable at work already. Thank you”

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Posted 2 years ago

“Turned up within the stated time slot, covid friendly (didn't have to ask him to wear a mask as I have had to do with others coming to do jobs in the house), and a likeable character. Did not take long and there was no mess - many thanks.”

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Posted 2 years ago

Lynx Fire & Security is rated 4.9 based on 1,554 reviews