Lynx Fire & Security Reviews

Name: Lynx Fire & Security
Address: Unit 6, Orion Park, Orion Way, Northamptonshire
Rating: 4.93

4.9 Rating 1,668 Reviews

99 %

of reviewers recommend Lynx Fire & Security

Company Reviews

Metrics

Info

4.9

Based on 1,668 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Lynx Fire & Security:

Here at Lynx Fire and Security we believe you deserve the very best protection for your property; more importantly you need to protect your staff and your loved ones. That’s why we offer premier security systems throughout Kettering, Northampton and Peterborough.

We have over 30 years of experience in the industry, and our team of technicians can carry out installations and maintenance for a variety of fire and security systems

Visit Website

Phone:

0800 998 1303

Email:

info@lynxsecurity.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from the office team when organising the service appointment and payment. The service engineer was very good and very knowledgeable.”

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Posted 1 year ago

“Very professional alarm service carried out by Glen yesterday. I’m always happy with Lynx and would not hesitate to recommend them.”

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Posted 1 year ago

“Very efficient service.”

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Posted 1 year ago

“Easy great service....quick reminder via e/mail, booked appointment, engineer turned up, friendly and helpful. Invoiced e/mailed through, paid via bank transfer. Easy and effortless !! Many thanks”

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Posted 1 year ago

“Been using Lynx for quite a number of years now, always helpful, turn up when they say they will and work quietly in the background. Shane has attended a few times and just gets on with it, he's knowledgeable and efficient.”

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Posted 1 year ago

“Engineer is always pleasant. An efficient maintenance job done everytime.”

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Posted 1 year ago

“Friendly, efficient service. Thank you.”

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Posted 1 year ago

“The driver arrived three minutes after me. He remembered where the control panel is and worked on it immediately. He then tested rach room doors etc He was most polite Please send h next time Thank you”

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Posted 1 year ago

“Lovely freindly helpful guy Thank you”

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Posted 1 year ago

“Shane came and quickly assessed our alarm. As far as we know he checked it over and said it was fine. He is a very nice chap, who has been here before. So we are satisfied with his performance.”

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Posted 1 year ago

“Excellent service for a product that works”

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Posted 1 year ago

“Great service, Shane arrived on time, he was friendly, very helpful and went above & beyond by assisting us with the online app.”

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Posted 1 year ago

“The engineer was very polite and respectful. He was efficient in how he worked”

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Posted 1 year ago

“Great efficient and friendly service”

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Posted 1 year ago

“Great efficient and reliable service as usual Lynx Fire and security are extremely pleasant to deal with and offer their customers real peace of mind”

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Posted 1 year ago

“Service completed satisfactorily.”

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Posted 1 year ago

“The engineer was thorough and extremely efficient.”

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Posted 1 year ago

“We had our lynx alarm serviced today 5/9/23 we found the engineer very knowledgeable and answered any questions we asked very pleased with appointment”

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Posted 1 year ago

“Brian undertook the annual service visit. He was excellent, thorough, answered all my questions and volunteered helpful information about our system that I did not know - and was grateful to hear.”

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Posted 1 year ago

“Tom the engineer managed to fix the problem we had in the end. The person on reception wasn’t very good. Asked if we would like to keep our premises unsecure overnight and call back in the morning to get someone to look at the issue. Also couldn’t give us a time when the engineer would call. Sounds like the issue was also caused by something that should have been picked up by another engineer from Lynx and we will still pay a call out charge. Very poor. Two stars instead of one because they fixed the issue.”

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Posted 1 year ago

Good afternoon, Thank you for leaving a review. We appreciate all feedback, both positive and negative. I can see that our Engineer, Tom, attended to conduct the service recently and no issues were found during this visit. It appears you called after our office was closed - this facility goes through to a 3rd party for message handling who can pass details on to the emergency engineer to arrange a phonecall/visit if required. I'm sorry you felt that the person there who answered was not very good - we will pass on this feedback to the message handling company. It seems our engineer, Brian. attended as an emergency call and was able to clear the fault for you. We are looking into the fault that appeared and will be in touch in due course.

Posted 1 year ago

Lynx Fire & Security is rated 4.9 based on 1,668 reviews