Lynx Fire & Security Reviews

Name: Lynx Fire & Security
Address: Unit 6, Orion Park, Orion Way, Northamptonshire
Rating: 4.93

4.9 Rating 1,554 Reviews

99 %

of reviewers recommend Lynx Fire & Security

Company Reviews

Metrics

Info

4.9

Based on 1,554 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Lynx Fire & Security:

Here at Lynx Fire and Security we believe you deserve the very best protection for your property; more importantly you need to protect your staff and your loved ones. That’s why we offer premier security systems throughout Kettering, Northampton and Peterborough.

We have over 30 years of experience in the industry, and our team of technicians can carry out installations and maintenance for a variety of fire and security systems

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Phone:

0800 998 1303

Email:

info@lynxsecurity.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service -went above and beyond the normal. Installation was smooth and the engineer very friendly, courteous and great to work with. Cleaned as he went as well. Thanks a lot and would def recommend to anyone in the Northants areas.”

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Posted 3 years ago

“Once again your service was very good. The gentleman arrived on time and everything was checked. Thanks L. E. Wilson”

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Posted 3 years ago

“We did have some initial problems with the alarm as it transpired that the sensor in our kitchen was being set off by our cat jumping on the kitchen table. I cannot fault the enthusiasm of your engineers to set it right but would say we did have conflicting advice about our cat’s ability to set off the alarm. Nevertheless, you did not give up or leave us in the lurch and we much appreciated your commitment to solving the problem. All employees were polite and helpful and I would certainly recommend your firm to others. Our alarm has worked perfectly since the back door sensor was fitted. Thank you.”

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Posted 3 years ago

“Excellent support from initial site visit to completion. Listened to what we wanted and helped us understand what was needed. Did not over-sell. Installation very neat and considerate. Product well priced and works well.”

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Posted 3 years ago

“The engineer, Peter, was excellent. We live in a stone cottage with thick walls so he was great at setting up the alarm and our three phones with Home Control +. He explained the use and ensured we were all happy with the system. We had Lynx Security for many years at our previous home. We have the annual maintenance and no problems.”

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Posted 3 years ago

“Lynx were brilliant right from the start of the enquiry to install my system. Prompt, courteous replies to requests for information; a visit by a very knowledgeable company representative who carefully went through all the options available with pros and cons carefully explained throughout. Installation was fast and carefully carried out with a minimum of fuss and tweaks to make the system work more effectively were carefully explained. The system was fully tested after installation with training included and it has worked faultlessly ever since. I would highly recommend this company.”

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Posted 3 years ago

“A very professional install, right from survey to audit check. Thanks go to Richard Hughes, Cavan Carter and Glen Van Driel. Cavan installed the system. Good attitude and went the extra mile. Asked support staff for assistance when necessary. Nothing too much trouble. Cost wise, a bit expensive and not too happy with annual fee for the WiFi App. One negative is that the sound on setting alarm is not loud enough from keypad...which is what we use on exit or bedtime. Certainly not ideal for older people. Have not had full experience as yet, but happy so far. All admin support staff are also very helpful with all communitaions.”

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Posted 4 years ago

“Had Problems with my alarm System Lynx Team got it sorted . People at lynx very good in all areas and very quick to get this repair organised very please to be with them for 23 years.”

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Posted 4 years ago

“Lynx always delivers. New CCTV system installed on agreed date and time. Excellent system”

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Posted 4 years ago

“Very impressed with the weekend call out service to fix an alarm fault. Without prompting the engineer maintained social distancing at all times and used hand sanitiser when in contact with alarm keypad. They put us at ease during their visit and completed the job quickly and efficiently. Couldn't be happier with the services. Highly recommended.”

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Posted 4 years ago

“Excellent service from start to finish. Quick to come out and survey site. Easy to change specification once quotation received and then organise an installation to suit both parties. The installation team were very well organised and complied with our Covid-19 procedures and the actual install was completed on the agreed date. They worked around our team, were as intrusive as possible and were very neat and tidy with their work. A very professional job. I will recommend your services in future. Thank you all”

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Posted 4 years ago

“Excellent service and product quality. Originally ordered seven cctv cameras for home. Installers advised that four would give more than adequate cover especially at night, so saved money on what was already a very competitive price! Thanks to Glen and especially Elliot for all his hard work at installation. Would highly recommend Lynx Security.”

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Posted 4 years ago

“Installed CCTV at our home. The process from initial visit and quotation to installation was seamless. Such a professional company and I would always recommend their services”

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Posted 4 years ago

“Very polite, friendly and efficient.”

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Posted 4 years ago

“We are both fully satisfied with the service provided by Lynx Security from the our first enquiry the pleasant and helpful survey and the first class installation provided by your engineer. In every way the service was excellent and at a reasonable price. I would recommend Lynx Security to anyone who need an update on their security system or are thinking of a new installation.”

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Posted 4 years ago

“After shielding at home for more than 3 months, i was a little apprenhensive about having our alarm serviced. I needn't have worried - the engineer Tom was brilliant. Upon arrival he asked if i would like him to wear a mask and gloves whilst he carried out the service. He also adherred to social distancing measures throughout the service. It was clear that Lynx had a comprehensive Covid 19 policy in place for their engineers to ensure customer safety was a top priority. Well done Lynx - great customer service as always. Wouldn't hesitate in recommending them for alarm installation and on-going servicing. Thank you.”

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Posted 4 years ago

“Excellent service all round. Would recommend to anyone thinking of installing a security system”

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Posted 4 years ago

“The Customer Service was outstanding, Glen fixed the problems with the Security Cameras due to an Internet problem, he was also very helpful in ensuring all devices were up and running and passed on good advice. I would highly recommend Glen and Lynx”

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Posted 4 years ago

“The fitter was prompt, polite and friendly. He fitted equipment efficiently and took the time to explain how everything worked he was very patient with us. Took less time than I thought and tidied up after himself”

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Posted 4 years ago

“From start to finish the office staff, surveyor and install engineers were an absolute delight. I could not be more pleased with how quickly and efficiently the two engineers installed the new systems. They even left everywhere looking cleaner than when they arrived. I will be recommending Lynx to everyone.”

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Posted 4 years ago

Lynx Fire & Security is rated 4.9 based on 1,554 reviews