Lust Home Reviews

Name: Lust Home
Address: 28 Oakesway, Hartlepool, Hartlepool
Rating: 4.69

4.7 Rating 1,807 Reviews

92 %

of reviewers recommend Lust Home

4.7

Based on 1,807 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Lust Home 5 star review on 7th December 2024

723

Anonymous

Anonymous // 01/01/2019

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“All good !”

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Posted 9 months ago

“Quick delivery and great quality wallpaper”

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Posted 9 months ago

“Wallpaper is beautiful thick paper , only downside is you can see the joins and the rolls are narrow. Have got my eye on another design for a new room.”

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Posted 9 months ago

“Lovely wallpaper, good quality and our decorator reported that it was a dream to put up.”

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Posted 9 months ago

“Disappointed that my order of two wallpapers didn’t match, number the same, different name. Had to re-order, strip the walls, and decorator had to start again! I must add the problem was dealt with promptly by your team.”

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Posted 9 months ago

Thank you for sharing your feedback with us. I apologise for the inconvenience or disappointment caused by your recent order. We understand the importance of accurately matching the colour of your rolls. I am pleased to see that our team have been able to assist you in resolving the matter. Kind regards, Deanna Customer Service Team

Posted 8 months ago

“Custermer service is a joke, if you need to contact then then good luck. AVOID”

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Posted 9 months ago

Thank you for taking your time to post a review. I am very sorry to hear that you are unhappy with the customer service received from us. I have checked our records and sadly, cannot see any email or message correspondence from yourself. Please could you our team to review, hello@lusthome.com Kind regards, Deanna Customer Service Team

Posted 8 months ago

“I love the wallpaper I have purchased. The quality of the product is perfect. I had never wallpapered before but I followed the Lust wallpapering advice, and am very pleased with the results.”

Lust Home 5 star review on 1st March 2024

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Posted 9 months ago

“Beautiful patterns and colours that inspire your decorating ideas. The wallpaper I ordered arrived quickly. Although I used the website planner to tell me how many rolls I would need I did have a full unopened left but I was able to return this easily with free postage and get a full refund. I don't hesitate to recommend Lust, so if your looking...just do it!”

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Posted 9 months ago

“Good quality wallpaper, went up well. Looks great!”

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Posted 9 months ago

“The samples arrived promptly and are a good size. My actual order also came quickly, beautifully packed. The paper was a dream to hang, probably the best I've ever dealt with and we are thrilled with the result.”

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Posted 9 months ago

“Love the paper, easy to use”

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Posted 9 months ago

“Fantastic wallpaper, easy to hang with the paste to wall. Very pleased.”

Lust Home 5 star review on 12th February 2024

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Posted 10 months ago

“They're very nice but I wish more helpful. I order a sample package 2 weeks ago and it sent me an email with an automatic tracking number but no info. They said samples don't get tracked...but then why is there a tracking number at all? I also have not received this package at all and I've not been responded to about the whereabouts.”

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Posted 10 months ago

Thank you for taking the time to post a review. I am very sorry to hear that you experienced an issue with your sample delivery. However, I can see after a short chat with our team, your issue has since been resolved. Kind regards, Deanna Customer Service Team

Posted 8 months ago

“Already supplied a review but still waiting for a refund for spare roll I've sent back on 28th Jan”

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Posted 10 months ago

Thank you for taking the time to post a review. Apologies for the delay with your recent return, I can see following a quick chat with our team you have been refunded promptly to save on any further wait with the refund. Kind regards, Thomas Customer Service Team Leader

Posted 9 months ago

“I loved the variety available at Lust Home and I liked that it was completely different from other online wallpapers i was looking at.I am delighted with my choice and every time I look at it I love it even more.Looks very expensive and completely individual. The painter and decorator said it was hard to hang!! but he did a great job I would shop at Lust Home again for inspiration.”

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Posted 10 months ago

“After spending almost £7 on 3 samples plus postage, I was a bit disappointed, to say the least, that the paper I have been coveting for so long (Ogata Kuren/Midnight Blue) was gloss and not Matt 😭 This was a game changer for me and I have had to go back to the drawing board. Might be an idea to have this in the description. Do love your designs though and will more than likely use some of your paper in another project.”

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Posted 10 months ago

Thank you for taking the time to post a review. I'm very sorry the change of finish produced has had this outcome on your impression of the design. We are undergoing many changes to improve on quality and design and the feedback towards this is most certainly appreciated. We hope this is still suitable for a future project and would love to see you back! Kind regards, Thomas Customer Service Team Leader

Posted 9 months ago

“I was very disappointed with the quality of the paper for the price, and mid way through two of our rolls there was marks on the paper which meant more waste than needed.”

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Posted 10 months ago

Thank you for taking the time to post a review. I'm very sorry you have experienced issues with hanging the product and for any trouble this may have caused. I hope the finished result still looks great on the wall. If you are able to provide any images of the issue experienced, please could you email this across for our team to review, hello@lusthome.com Kind regards, Thomas Customer Service Team Leader

Posted 9 months ago

“This is lovely wallpaper. The design and colours are beautiful. Arrived quickly and was well packaged thank you”

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Posted 10 months ago

“First time wallpapering and it went well. Nicely packaged. They look great on the wall. We have quite a bit over so plan to paper some other areas in the house too.”

Lust Home 5 star review on 5th February 2024

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Posted 10 months ago

“Lovely, bright, original designs for a contemporary home with vintage vibes.”

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Posted 10 months ago

Lust Home is rated 4.7 based on 1,807 reviews