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Lust Home Reviews

4.7 Rating 1,807 Reviews
92 %
of reviewers recommend Lust Home
Company Reviews Product Reviews
740
 Metrics
4.7
Based on 1,807 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Lust Home Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Fantastic quick delivery”
Helpful Report
Posted 1 year ago
Sandra Mcrory
Verified Buyer
“Super fast delivery, beautifly packaged.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Quick shipping. Only ordered samples so far.”
Helpful Report
Posted 1 year ago
Lewis Harris-Manley
Verified Buyer
“Such a beautiful print the clarity of the design is incredible and I can’t believe the quality!”
Helpful Report
Posted 1 year ago
Lynn Sainsbury
Verified Buyer
“Loved them, will purchase when ready”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“It's understandable that some payment is required for samples, but it's a very expensive way to try out these new designs”
Helpful Report
Posted 1 year ago
Thank you for taking the time to post a review and for the feedback. I hope you still found love in the designs and they helped you decide which is best for your chosen space. Kind regards, Thomas Customer Service Team
Posted 1 year ago
Ashley Lockyer
Verified Buyer
“Paid 90 for shipping and still had a 50 COD fee, so that was a HUGE bummer.”
Helpful Report
Posted 1 year ago
Thank you for taking the time to post a review. Whilst we always aim to keep our costs competitive with international duty/customs payments this can add to the overall expense. I hope the product was still more than worth the price with this factored in. Kind regards, Thomas Customer Service Team
Posted 1 year ago
Naomi Penman
Verified Buyer
“Good customer service but sadly our experience of the product wasn’t good, wallpaper edges weren’t neatly cut- dark wallpaper so white lines show between each roll. Pattern also didn’t match up. The experienced decorator really struggled with this paper”
Helpful Report
Posted 1 year ago
Thank you for taking the time to post a review. I'm very sorry to see you have experienced issues with hanging the product and for any trouble this may have caused. We would love to look into this matter further for you, please could you reach out on email, hello@lusthome.com and we can get this matter resolved. Kind regards, Thomas Customer Service Team
Posted 1 year ago
Jo Buglass
Verified Buyer
“Fabulous paint!! Such a beautiful colour. Amazing”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Fantastic quality paper, easy to put up and avoid and wrinkles/bubbles/tears! Would highly recommend.”
Helpful Report
Posted 1 year ago
Diane Tyler
Verified Buyer
“Purchased 3 wallpaper samples, really good size and the paper is a lovely quality. Will be ordering as soon as I can decide which one to go for.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very happy with all aspects, great range and very prompt dispatch. Equally easy process when returning items ordered in excess. Will definately use Lust Home again.”
Helpful Report
Posted 1 year ago
Claire Hume
Verified Buyer
“I have not yet received my purchase, I placed my order on 24/2/23”
Helpful Report
Posted 1 year ago
Thank you for taking the time to post a review. I'm very sorry to hear the samples did not arrive as soon as we would typically expect. If still not with you, please reach out via email to our team hello@lusthome.com and we will see to it a replacement is arranged right away. Kind regards, Thomas Customer Service Team
Posted 1 year ago
Lucy Maun
Verified Buyer
“Gorgeous, high quality wallpapers, beautifully packaged. Good delivery turn around and easy to put up. Highly recommended!”
Lust Home 5 star review on 10th March 2023
Helpful Report
Posted 1 year ago
Valerie DeLaCruz
Verified Buyer
“I have been waiting for a sample for 3 weeks and was finally told they sent out a second sample I have yet to receive either. The email also offered a link to “track” my shipment, but the tracking number was “not recognized “ by Royal Post service The explanation I received was a boilerplate answer about international shipping may have delays but why is there a link to “track shipment” that is not working?”
Helpful Report
Posted 1 year ago
Thank you for taking the time to post a review. I'm very sorry to hear the samples did not arrive as soon as we would typically expect. If still not with you, please reach out via email to our team hello@lusthome.com and we will see to it a replacement is arranged right away. Whilst international delivery times do vary, we can only apologies if this has took longer than expected and aim to get this back on track as quick as we can. Kind regards, Thomas Customer Service Team
Posted 1 year ago
Kari Militello
Verified Buyer
“Didn’t receive it”
Helpful Report
Posted 1 year ago
Thank you for taking the time to post a review. I'm very sorry to hear the samples did not arrive as soon as we would typically expect. If still not with you, please reach out via email to our team hello@lusthome.com and we will see to it a replacement is arranged right away. Kind regards, Thomas Customer Service Team
Posted 1 year ago
Anonymous
Verified Buyer
“Lovely quality papers.”
Helpful Report
Posted 1 year ago
Beverley Busby
Verified Buyer
“Excellent service and superb quality wallpaper”
Helpful Report
Posted 1 year ago
Mrs D Brown
Verified Buyer
“Fantastic quality and really quick delivery”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“A great range and came quickly”
Helpful Report
Posted 1 year ago
Lust Home is rated 4.7 based on 1,807 reviews
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