Lunar Shoes Reviews

Name: Lunar Shoes
Address: George Rye & Sons LtdLunar House, 1 Easter Park,Baker Road, Nelson Park West., Cramlington
Rating: 4.82

4.8 Rating 6,091 Reviews

97 %

of reviewers recommend Lunar Shoes

4.8

Based on 6,091 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Lunar Shoes:

Launched in 1990, Lunar shoes set out with the aim of creating something new, colourful & elegant at prices that were within the reach of most British Women. Each season, the Lunar Design Team select unique materials and trims from all areas of the fashion industry and apply them to footwear.

The results are there for everyone to see, as season after season Lunar create an exciting collection compromising of classic footwear, colourful sandals and boots with a designer twist.

Every season Lunar launch over 300 brand new designs and these can be found in leading Department Stores, Boutiques & shoe shops across the UK & Europe, some are created in up to 7 colours!

In the last 25 years the brand has gone from strength to strength and now the design, buying & QC teams work in tandem and are true to the original aims of creating unique, seasonal designs, incorporating the best trims & embellishments in the latest fashion colours. As you can imagine this is not an easy job and that is why we say:

'Love Shoes, Love Lunar'.

Visit Website

Phone:

01670 713344

Email:

cs@lunarshoesonline.co.uk

Location:

George Rye & Sons LtdLunar House, 1 Easter Park,Baker Road, Nelson Park West.
Cramlington
NE23 1WQ

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Lunar Shoes 5 star review on 9th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lunar ladies wellingtons are the best I’ve ever tried! They are so comfortable and so stylish too, excellent quality and long lasting. I won’t buy any other brand. Customer service is second to none, they always answer the phone and are extremely helpful. I would heartily recommend this firm to everyone!”

Helpful Report

Posted 1 year ago

“Customer Services was outstanding in my search to buy shoes with matching bag for my daughters wedding. From ordering to receiving the very next day service was 1st class. If I needed to return, the procedure was explained to me clearly, which I don't as they are perfect. I cannot thank them enough.”

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Posted 1 year ago

“This is the second pair of shoes I have purchased under the Lunar brand. I love them. The first pair is white and so comfortable. The second pair is in the same style but have a lovely pattern. I do not doubt that I will buy more in the future.”

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Posted 1 year ago

“Amazing shoes very beautiful and comfortable would definitely recommend lunnar shoes”

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Posted 1 year ago

“I usually take size 6.5 so ordered a 7 the plimsolls are lovely soft leather but extremely small. I've now got a size 8 which is perfect. I would have given a 5 star for the shoes but for the sizing which is extremely odd. A bigger size needs to be ordered”

Helpful Report

Posted 1 year ago

“Excellent quality and value for money. I bought a pair of St Ives trainers which are extremely comfortable. I then bought a pair of Flamborough trainers which look exactly the same but with a thicker base. Unfortunately they were not the same fit so had to return them. Excellent service.”

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Posted 1 year ago

“Soft leather trainers lovely. Look nice with dresses”

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Posted 1 year ago

“Lovely shoes, very stylish and comfortable. Very light, ideal for holidays.”

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Posted 1 year ago

“I bought a pair of Lunar Benson 111 walking boots in November from a department store in New Milton. Over the winter I have lived and died in them. They are so comfortable. I have quite broad feet (left over from going shoeless in the 60's). I have been so impressed that I went on the internet to get another pair as back-up in case I wear the other pair out. Most suppliers were out of stock but I contacted Lunar direct and they were able to source a pair for me. The customer service team were excellent and responded twice in quick succession with information. The boots arrived speedily and were well packaged. I am really happy with the service and the boots.”

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Posted 1 year ago

“Excellent service and great quality shoes”

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Posted 1 year ago

“Lovely socks and quick service.”

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Posted 1 year ago

“Wonderfully comfortable and look stylish. I had a similar pair and wore them constantly all summer. Have bought new ones in March to beat the rush!”

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Posted 1 year ago

“I have bought these to wear on my cruise they are perfect for this they are pretty and so com M for table I have bought several sandals over the years from this company all my shoes are well made and really excellent customer service any problems is dealt with immediately”

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Posted 1 year ago

“Great service from ordering to delivery. Boots are comfortable and a good size. Will order from this company again”

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Posted 1 year ago

“Extremely comfortable sandals that’s also fashionable !”

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Posted 1 year ago

“Very fast delivery, ordered 2 pairs of summer sandals 1 pair perfect other was to big. Returned for an exchange to smaller size all very quick return excellent service.”

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Posted 1 year ago

“Don’t fall foul of leaving a review so soon after taking delivery of your slippers, they may seem great to begin with and tbf they are, but then you’ll have to deal with the appalling customer service and experience when your slippers start wearing out so quickly or have an issue, in my case less than three months. PLEASE don’t waste your money on this brand as soon as you have a problem they really don’t care go and spend your money with many other companies with far better customer service”

Helpful Report

Posted 1 year ago

“Lunar shoes went above and beyond getting my shoes to me. The shoes I bought are very comfortable, so much so I bought 2 pairs.”

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Posted 1 year ago

“Avoid purchasing if you have a problem, i purchased two pairs of slippers for my wife as she had these slippers before, this time though both developed faults (excessive wear) on soles and on upper material, both of which Luna thought acceptable after owning these slippers for less than THREE MONTHS - TERRIBLE CUSTOMER SERVICE”

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Posted 1 year ago

“Order on line Excellent service delivery in a couple of days”

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Posted 1 year ago

Lunar Shoes is rated 4.8 based on 6,091 reviews