Luna Spas Reviews

Name: Luna Spas
Rating: 4.89

4.9 Rating 65 Reviews

98 %

of reviewers recommend Luna Spas

Company Reviews

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4.9

Based on 65 reviews

Customer Service
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Phone:

01254 786 444

Email:

info@lunaspas.com

Location:

5, Whitebirk Road, Blackburn
BB1 2AW

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Luna Spas 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nick was very helpful and answered all of my installers questions. He was also very accommodating and got the spa bath to us within a tight time frame. Highly recommended.”

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“Good looking bath with plenty of jets and nice finish. Very powerful jets!”

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“The bath is easy to fit and robust enough to withstand entry from either side. We have not had any problems with either the fitting or the operation, and our client is happy, so that is a bonus.”

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“Customer service was very good with Nick available do discuss and describe the various options the price was reasonable so when we did order the spa bath arrived the week it was scheduled for. Once installed we were very happy with the spa bath very powerful and relaxing also definitely helps aching joints.”

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“An excellent product that looks fantastic in my newly furnished bathroom. I recommend installation be conducted by a professional plumbing and heating engineer and a qualified electrician.”

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“Competitive pricing and great customer service. Very pleased with the final product.”

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“It was a timely delivery and good quality finish. All working well.”

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“Good job Nick. Money well spent. Very powerful”

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“We've had the bath installed for over 6 months now and it's working great and we've had no issues. It's a great bath with so much more power than our last whirlpool bath. Great service from a great company, providing a fantastic high quality product.”

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“Great to hear from you. The tub is doing great. Everything is still working absolutely fine. It’s definitely one of the focal points in my bedroom hence why it was super important for this to be right when we first spoke. I remember thinking at the time we probably wouldn’t speak again after 12 months but here I am messaging you!! I’ve attached a video and some pics so you can see what it looks like xx”

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“We have had this for a year now and could not be happier with the bath. We have not had any issues with it and any questions we had pre purchase were always answered promptly. I would highly recommend this 1800x800 Carron Quantum DE, 14 Jet Quantum Whirlpool Bath ”

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“I utterly love my bath. I’ve a spinal condition and the jets are like getting an actual massage. I’ve used a hot tub and had a jacuzzi bath in my previous home but nothing compares to this bath; it’s deep, powerful jets, and simply luxurious. Nick was extremely helpful and even customised the bath for me. There was a crack on one of the jets and Nick sent a replacement in the post without any bother and explained how to change it. The customer service is exceptional. Could not be happier.”

Luna Spas 5 star review on 21st October 2024

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“Luna Spas listened to our requirements and tailored a bath which is a joy to use and was installed by our plumber and commissioned with just one quick call for guidance that helped finish the job as planned. The price was fair and the quality has proven itself . Every bath is relaxing and enjoyable, particularly after some hard work. We fitted a water softener to obtain the best effects with a corresponding reduction of limescale and the cleaning issues it brings. Luna Spas' staff were always accessible to help us finalise our choice and agree design features including positioning of service connections etc.”

Luna Spas 5 star review on 11th October 2024

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“Wonderful Company; would not look elsewhere. Nick is extremely helpful & knowledgeable & the customer service I experienced was superb. Thank you Luna Spas..11/10/24”

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“Having been very badly let down by another bath company and having to cancel our order (we’d waited over 6 months!!), I reached out to Luna Spas. Nicholas was fantastic, helping me choose the whirlpool bath that would fit into the space we had. From start to finish he kept me informed. The bath was delivered and today we’ve had it fitted. It’s perfect. Thank you.”

Luna Spas 5 star review on 17th July 2024

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“Excellent customer service all along the way- from information while researching which bath to purchase, to manufacturing updates, delivery, and after installation re questions about operating the spa bath controls. We highly recommend Luna Spas for spa baths or any other design of bath.”

Luna Spas 5 star review on 19th March 2024

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“We ordered our bath from Luna Spas a couple of years ago and are really impressed with its quality, which matches their customer service. We had many questions, which their staff patiently and accurately answered - going above and beyond to get pictures at different angles to help us make our final decision. We’re very thankful and continue to enjoy a long wallow!”

Luna Spas 5 star review on 13th April 2023

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“I have found that I always get an excellent service from Luna Spas. We recently required replacement taps, which were quickly sorted and sent for us, within a few days. During the years we have had our bath, we have needed other replacement parts and Luna Spas have been helpful and efficient on each occasion. I will continue to recommend them!”

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“Quality product, very happy with all of the functions, the heater was definitely worth the extra money”

Luna Spas 5 star review on 18th June 2022

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“Great Service and i love the bath. I have had it for over a year now and and its been amazing. love the mood light and the the Jet fill is really good. never gets cold either as the inline heater works perfectly. Me and the Wife have an end each and there is bags of room :)”

Luna Spas 5 star review on 15th June 2022

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Luna Spas is rated 4.9 based on 65 reviews