Lumena Lights Reviews

Name: Lumena Lights
Address: Centre 33, Long March, Long March Industrial Estate, Daventry, Northamptonshire
Rating: 4.89

4.9 Rating 323 Reviews

98 %

of reviewers recommend Lumena Lights

4.9

Based on 323 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Lumena Lights:

High quality garden and outdoor lighting available with next working day delivery. Specialists in 12v low voltage and bollard lighting.

Visit Website

Phone:

1327871161

Email:

sales@lumenalights.com

Location:

Centre 33, Long March,
Long March Industrial Estate,
Daventry
Northamptonshire
NN11 4NR

Write Your review

Tell us how Lumena Lights made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lumena Lights 5 star review on 4th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a difficult ordering process online with my card a member of staff was quick to call the next day and complete the order. Thank you”

Helpful Report

Thank you for your positive feedback. We're pleased to hear the issue was resolved swiftly. Please get in touch if there is anything else we can help you with. Best regards, The Lumena Lights Team

“Quick delivery. Solid quality and lovely styling”

Helpful Report

Thank you very much for your positive review, Matthew, it is greatly appreciated. Best Regards, The Lumena Lights Team

“Very easy website and super quick delivery. Service like this makes our lives over here on Lundy island so much easier. The Warden's moth trap now returned to full working order !!”

Helpful Report

Thank you very much for your positive review, John. We are pleased to hear the Warden's moth trap is now up and running once again. Please feel free to contact us if there is anything else we can help you with. Best Regards, The Lumena Lights Team

“great service product perfect”

Helpful Report

Thank you very much for your positive review, it is greatly appreciated. Best Regards, The Lumena Lights Team

“Found this ac transformer for my led Waterfall after searching for 2 months, was exactly what I wanted. I received it in 22 hrs from order great.”

Helpful Report

Thank you for your kind review, Brian, it is very much appreciated. Best regards, The Lumena Lights Team

“Lumena had the best range of Plug and Play 12V lights I could find. The delivery was super quick and precise. I would highly recommend these guys”

Helpful Report

Thank you for your positive review, Chris. Our 12v plug and play range offers a wide variety of light fittings, allowing our customers to complete their projects with ease. Please get in touch if there is anything else we can help you with. Best Regards, The Lumena Lights Team

“I replaced a transformer from an unknown brand of low voltage 12 volt rock lights last year which had probably been on the wall for almost 15 years. It finally burnt out. I replaced it with a 20watt one as it was compatible with any 12 volt system. It worked absolutely fine, I am only running x3 5 watt LED bulbs off it, well within the limits and I have had no problems so far one year later. When the other original transformer finally gave up the ghost this year, i replaced it with a Lumena transformer too. Another set of similar 12 volt outdoor lights also had a failed transformer from the original fitting. I replaced this with a generic one from tool station. It lasted barely a year!! The lumena are IP68 rated and I hope they give me as good a life as the original transformers. I would recommend them on the basis of a years operation.”

Helpful Report

Thank you very much for your positive review, John. Our transformers are supplied with a 2 year warranty as standard and should last longer depending on how and where they have been installed. Please contact us if there is anything else we can help you with. Best Regards, The Lumena Lights Team

“We were thrilled with the quick delivery and the quality of the light and solar panel. Easy to set up and thrilled with the effect in the garden....so much so we are about to order another one. One thing that would be helpful would be a rewrite/ look at the instruction sheet. We worked out the 3 hour timing through trial and error over three nights so that rewrite might save others the frustration.”

Helpful Report

Thank you very much for your feedback, we will certainly take this on board and look into it further. Please do not hesitate to contact us if there is anything else we can help you with. Best regards, The Lumena Lights Team

“replacement tubes ideal”

Helpful Report

Thank you very much for your positive review, Donald, it is very much appreciated. Best regards, The Lumena Lights Team

“A good Company to deal with, will order more now”

Helpful Report

Thank you for your positive review, David. Please feel free to contact us if there is anything else we can assist with. Kind Regards, The Lumena Lights Team

“GOOD RANGE OF STOCK”

Helpful Report

Thank you very much for your positive review, Colin. We aim to stock fittings for a variety of different uses and are happy you found what you were looking for. Please feel free to get in touch if you need any further assistance. Best Regards, The Lumena Lights Team

“Love the lantern. Had problems with the delivery company; damaged packaging & missing screws - but all dealt with very swiftly and efficiently by the very polite customer service team at Lumena Lights. Highly recommend the company.”

Helpful Report

Thank you very much for your positive review, Susan, your feedback is very much appreciated. Please be in touch if there is anything else we can help you with. Best Regards, The Lumena Lights Team

“Great service, very knowledgeable and very helpful”

Helpful Report

Thank you very much for your positive review, it is greatly appreciated. Best regards, The Lumena Lights Team

“Perfect experience with Lumena Lights. Used web chat facility to clarify a few details which was answered clearly and accurately. Very friendly and efficient, light exactly as described and very good quality - definitely worth paying a bit more for decent solar lighting. Arrived. Next day as promised too. I will certainly purchase more from Lumena.”

Helpful Report

Thank you very much for leaving us such a kind review, Sarah. Please do get in touch if there is anything else we can help you with. Best Regards, The Lumena Lights Team

“Top quality transformer , purchased as a replacement for a water feature .The Lumena transformer is of a far higher quality than the original one supplied with the water feature very happy with product and speedy delivery”

Helpful Report

Thank you very much for your positive review, David, it is greatly appreciated. Best Regards, The Lumena Lights Team

“Excellent service , product delivered within 2 days !! Product looks great , however not due to be fitted until next week. Would highly reccomend Lumena.”

Helpful Report

Thank you very much for your positive review, Wayne, it is very much appreciated. Best Regards, The Lumena Lights Team

“Very good service. After a problem with delivery, sent email and received a phone call straight back explaining issue and apologising. Replacement order delivered next day.”

Helpful Report

Thank you very much for your positive review, Tony. It is great to hear your issue was resolved so swiftly. Best regards, The Lumena Lights Team

“Very well made strong and versatile made driveway look a million dollars.”

Helpful Report

Thank you very much for your positive review, Geoffrey, it is very much appreciated. Best regards, The Lumena Lights Team

“Dusk to Dawn bulbs very good and bright. Due to Covid, as I live local, they kindly agreed for me to collect.”

Helpful Report

Thanks for your positive review, Robert, it is greatly appreciated. Best Regards, The Lumena Lights Team

“Timely delivery, great product range”

Helpful Report

Thank you very much for your positive review, Sean, it is very much appreciated. Best Regards, The Lumena Lights Team

Lumena Lights is rated 4.9 based on 323 reviews