Lumena Lights Reviews

Name: Lumena Lights
Address: Centre 33, Long March, Long March Industrial Estate, Daventry, Northamptonshire
Rating: 4.89

4.9 Rating 334 Reviews

98 %

of reviewers recommend Lumena Lights

4.9

Based on 334 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Lumena Lights:

High quality garden and outdoor lighting available with next working day delivery. Specialists in 12v low voltage and bollard lighting.

Visit Website

Phone:

1327871161

Email:

sales@lumenalights.com

Location:

Centre 33, Long March,
Long March Industrial Estate,
Daventry
Northamptonshire
NN11 4NR

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Lumena Lights 5 star review on 4th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with brightness of these solar lights. Quick delivery & easy to install”

Helpful Report

Thank you for leaving us a review, Lynn. We're happy to hear that your lights are all installed. Please contact us if there is anything else we can help you with. Best Regards, The Lumena Lights Team

“Great service and goods arrived on time to be able to upgrade my outdoor halagon lights”

Helpful Report

Thanks for leaving a helpful review, Stephen. Upgrading to LEDs will give you a brighter light whilst using far less power. Certainly a very bright idea. Best Regards, The Lumena Lights Team

“Reliable, efficient company. I bought outside lights from them 4 years ago (great customer service at the time - advice on what to buy via phone call) and have continued to buy replacement bulbs from them. I thought I’d found a bargain on Amazon for the same bulbs but they don’t have the light sensor! So, will continue to order from Lumena from now on as I know I’ll receive correct item.”

Helpful Report

Thank you very much for your kind review, Susan. As we're sure you are aware, there are a surprising amount of variables when it comes to shopping for lightbulbs, which can make it tricky when sourcing replacements. We are pleased to hear your outdoor lighting is now fully functional once again. Please don't hesitate to contact us if there is anything else we can help you with. Best Regards, The Lumena Lights Team

“My garden designer specified Lumena lights and we're very happy with them. unfortunately, one of the circuits had been installed to run at peak load and the power supply failed - I've since replaced it with a higher capacity PSU and all is well.”

Helpful Report

Thank you very much for your helpful review, Ewan. We're pleased to hear your lights have been installed and the power supply issue has been resolved. Best regards, The Lumena Lights Team

“Easy ordering process. Website is clear and easy to use. Fast shipping and detailed updates. Brilliant service with delivery tracking.”

Helpful Report

Thank you for your positive feedback on Lumena, it is very much appreciated. Best regards, The Lumena Lights Team

“Excellent lights we now have 6 around our house. Love them.”

Helpful Report

Many thanks for your kind review, Gillian. We are so pleased to hear that your lights are installed and look fab! Feel free to contact us if there is anything else we can help you with. Best Regards, The Lumena Lights Team

“Spent ages researching plug and play spike lights and glad I did. Opted for the Lumena Alvaled range and they proved a great choice. Lights are solid and well made with interchangeable LED bulbs which give you different lighting intensity in different parts of the garden. You will need at least 5 watts and probably more to light a small tree. Lights were very east to fit together with the whole system up and running in less than 15 minutes. Best advice is to buy a higher power transformer so you can add more lights at a later date. Git great advice from Bonnie who even went to the trouble of reviewing my proposed layout to ensure I had all the right parts which were delivered the next day. Excellent service and value.”

Helpful Report

Thank you very much for your helpful feedback, Keith. We're pleased you got your new lights setup just in time for Christmas and the long nights ahead. You've mentioned some good pieces of advice here for people new to 12v lighting. It will give great pointers to anyone unsure where to begin. Best Regards, The Lumena Lights Team

“Spent ages researching plug and play spike lights and glad I did because the lucena Alvaled range are great. Took less than ten minutes to fix 3 lights together, fittings were simple but secure and waterproof. Lights are solid and well made and the ability to add your own bulb gives the flexibility of lighting different areas with different light intensity. You will need at least 5 watts and most likely more to light a small tree. Most important advice is to go for a higher wattage transformer so you can add more lights at a later stage.”

Helpful Report

“Excellent Service and very prompt delivery. This was linked to extremely excellent customer service and the ability to talk to a human being for a change.”

Helpful Report

Thank you very much for your feedback, Gerry. We always aim to keep the customer experience as hassle-free as possible. Best Regards, The Lumena Lights Team

“Great quality”

Helpful Report

Thank you for the positive feedback, Dan. Best Regards, The Lumena Lights Team

“Great service & prices.”

Helpful Report

Thanks for leaving us a kind review, Mark, it is very much appreciated. Best Regards, The Lumena Lights Team

“Great quality and gives a lovely light. Really pleased.”

Helpful Report

Thank you for leaving such a kind review. Please don't hesitate to get in touch if there is anything else we can help with. Best Regards, The Lumena Lights Team

“Prompt and easy to deal with. Offering a superb range of lights.”

Helpful Report

Thank you very much for your positive feedback, Robert, it is greatly appreciated. Best Regards, The Lumena Lights Team

“Good quality product delivered very quickly”

Helpful Report

Thank you for your kind review, Roger, it is very much appreciated. Best Regards, The Lumena Lights Team

“Good reliable company.”

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Thank you for your positive review, Rafael. It is greatly appreciated. Best Regards, The Lumena Lights Team

“The product was easy to install, they look really good and the service was impecable”

Helpful Report

Thank you for your positive feedback, Barry, it is greatly appreciated. Best regards, The Lumena Lights Team

“Great products & polite/efficient staff”

Helpful Report

Thank you for your helpful feedback, Chris, it is very much appreciated. Best Regards, The Lumena Lights Team

“Purchased 3 solar heavy duty bollard lights. Very pleased with the quality which provided good evening light even after the darkest winter days. Unfortunately one has failed after approximately 10 months. However after a brief email and conversation with Elliot a replacement and collection return was sorted for the next day. Great customer service which is not always the case with every company. A true test of customer service is when things go wrong. Lumena has excelled. If I could award 6 stars then I would have.”

Helpful Report

Thanks very much for your positive feedback on Lumena. We are happy to hear the issue was resolved swiftly and that your lights are once again working. Please feel free to contact us if there is anything else we can help you with. Best Regards, The Lumena Lights Team

“excellent customer service - thanks to Elliot and fast service for my item too”

Helpful Report

Thank you for your kind feedback on your experience with us, it is very much appreciated. Best Regards, The Lumena Lights Team

“Huge thanks to Ben Courtney..... Who took the time to explain what LED bulbs I needed to match the correct transformer..... As customer service goes........Top class...... Always replied to e-mails and was very helpful each time...... Would highly recommend this company......”

Helpful Report

Thanks for your positive feedback, Steve. We're glad to hear Ben solved your query. Please be in touch if there is anything else we can help with. Best regards, The Lumena Lights Team

Lumena Lights is rated 4.9 based on 334 reviews