Lumena Lights Reviews

Name: Lumena Lights
Address: Centre 33, Long March, Long March Industrial Estate, Daventry, Northamptonshire
Rating: 4.89

4.9 Rating 323 Reviews

98 %

of reviewers recommend Lumena Lights

4.9

Based on 323 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Lumena Lights:

High quality garden and outdoor lighting available with next working day delivery. Specialists in 12v low voltage and bollard lighting.

Visit Website

Phone:

1327871161

Email:

sales@lumenalights.com

Location:

Centre 33, Long March,
Long March Industrial Estate,
Daventry
Northamptonshire
NN11 4NR

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Lumena Lights 5 star review on 4th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have ordered from Lumena a number of times in the last couple of months and everything has always been easy and hassle free.”

Helpful Report

Thanks for your kind review, Adrian. It is very much appreciated. Best regards, The Lumena Lights Team

“Clear site. All delivered as ordered.”

Helpful Report

Thank you for your kind feedback, it is greatly appreciated. Best Regards, The Lumena LIghts Team

“I bought a Stella Classica 375WL PC to complement two existing ones. It was delivered very promptly and well packed. We did have a slight issue with the delivery but this was dealt with very swiftly and efficiently by a helpful person who was easy to contact, unlike some organisations. I would highly recommend the service provided by Lumena.”

Helpful Report

Thank you for leaving a review of your experience with us. On occasion, couriers do make mistakes which we appreciate is frustrating, so we are very pleased to hear this issue could be resolved by our team with ease. Best Regards, The Lumena Lights Team

“AACCURATE AND VERY FAST DELIVERY”

Helpful Report

Thank you very much for your helpful review, Calvin, it is very much appreciated. Best Regards, The Lumena Lights Team

“Would be nice not to have to pay upfront and have a 30 day account as my customer isn't collecting until Friday so can not book them to him until he collects and then he has a 30day credit account apart from that all great service Many thanks”

Helpful Report

Thank you for your feedback on Lumena, it has been taken on board. Best Regards, The Lumena Lights Team

“Great looking lights and the plug and play version is so easy to install. I have illuminated one part of the garden as a trail and will absolutely purchase the same lights for the rest of the garden. First class service with quick delivery.”

Helpful Report

Thank you for your feedback, Thomas. It's great to hear your lights are up and running in time for garden gatherings this summer! Please don't hesitate to contact us if there is anything else we can help you with. Best regards, The Lumena Lights Team

“I am afraid i bought 6 lumena bulbs for my brass eyelight step lights and 5 out of 6 have failed in 7 months . Shame because the fittings are robust.”

Helpful Report

Thanks for leaving us a review, Ian, your feedback is greatly appreciated. Please can you confirm which product was mislabelled so we can investigate this further, and ensure it doesn't happen again? Best Regards, The Lumena Lights Team

“Exactly what I wanted Order came much quicker than expected excellent service”

Helpful Report

Thank you for leaving us a review, Kathleen. Your feedback is very much appreciated. Best regards, The Lumena Lights Team

“Great product quality and excellent customer service.”

Helpful Report

Thank you for your feedback, David, it is greatly appreciated. Best regards, The Lumena Lights Team

“Very helpful with my purchase extremely pleased with my purchase”

Helpful Report

Thanks for your feedback. We are pleased to hear you're satisfied with the product. Please don't hesitate to contact us if there is anything else we can help you with. Best regards, The Lumena Lights Team

“Great product at very competitive price. Had a problem with the delivery courier company which Lumina Lights took responsibility for and sorted immediately. Their customer service is second to none. Charming people to deal with. Would not hesitate to recommend.”

Helpful Report

Thank you for your kind feedback, Russell. We're pleased to hear the delivery issue was resolved. Please don't hesitate to contact us if there is anything else we can help you with. Best Regards, The Lumena Lights Team

“Excellent service from Lumina - good quality products and packaging/delivery was first class.”

Helpful Report

Thanks for your review, Stephen, it is greatly appreciated. Please don't hesitate to contact us if there is anything else we can help you with. Best Regards, The Lumena Lights Team

“Order was quickly prepared and delivered. Hassle free service. Haven't tried the product yet, but I have no doubt it'll work as advertised.”

Helpful Report

Thank you very much for leaving us a review, it is greatly appreciated. Please do get in touch if there is anything else we can help you with. Best regards, The Lumena Lights Team

“Clear description of products, great prices and always helpful for any questions for issues.”

Helpful Report

Thank you very much for leaving us a review, James, it is greatly appreciated. Best regards, The Lumena Lights Team

“Very happy with brightness of these solar lights. Quick delivery & easy to install”

Helpful Report

Thank you for leaving us a review, Lynn. We're happy to hear that your lights are all installed. Please contact us if there is anything else we can help you with. Best Regards, The Lumena Lights Team

“Great service and goods arrived on time to be able to upgrade my outdoor halagon lights”

Helpful Report

Thanks for leaving a helpful review, Stephen. Upgrading to LEDs will give you a brighter light whilst using far less power. Certainly a very bright idea. Best Regards, The Lumena Lights Team

“Reliable, efficient company. I bought outside lights from them 4 years ago (great customer service at the time - advice on what to buy via phone call) and have continued to buy replacement bulbs from them. I thought I’d found a bargain on Amazon for the same bulbs but they don’t have the light sensor! So, will continue to order from Lumena from now on as I know I’ll receive correct item.”

Helpful Report

Thank you very much for your kind review, Susan. As we're sure you are aware, there are a surprising amount of variables when it comes to shopping for lightbulbs, which can make it tricky when sourcing replacements. We are pleased to hear your outdoor lighting is now fully functional once again. Please don't hesitate to contact us if there is anything else we can help you with. Best Regards, The Lumena Lights Team

“My garden designer specified Lumena lights and we're very happy with them. unfortunately, one of the circuits had been installed to run at peak load and the power supply failed - I've since replaced it with a higher capacity PSU and all is well.”

Helpful Report

Thank you very much for your helpful review, Ewan. We're pleased to hear your lights have been installed and the power supply issue has been resolved. Best regards, The Lumena Lights Team

“Easy ordering process. Website is clear and easy to use. Fast shipping and detailed updates. Brilliant service with delivery tracking.”

Helpful Report

Thank you for your positive feedback on Lumena, it is very much appreciated. Best regards, The Lumena Lights Team

“Excellent lights we now have 6 around our house. Love them.”

Helpful Report

Many thanks for your kind review, Gillian. We are so pleased to hear that your lights are installed and look fab! Feel free to contact us if there is anything else we can help you with. Best Regards, The Lumena Lights Team

Lumena Lights is rated 4.9 based on 323 reviews