Lumena Lights Reviews

Name: Lumena Lights
Address: Centre 33, Long March, Long March Industrial Estate, Daventry, Northamptonshire
Rating: 4.89

4.9 Rating 334 Reviews

98 %

of reviewers recommend Lumena Lights

4.9

Based on 334 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Lumena Lights:

High quality garden and outdoor lighting available with next working day delivery. Specialists in 12v low voltage and bollard lighting.

Visit Website

Phone:

1327871161

Email:

sales@lumenalights.com

Location:

Centre 33, Long March,
Long March Industrial Estate,
Daventry
Northamptonshire
NN11 4NR

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Lumena Lights 5 star review on 4th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, very knowledgeable and very helpful”

Helpful Report

Thank you very much for your positive review, it is greatly appreciated. Best regards, The Lumena Lights Team

“Perfect experience with Lumena Lights. Used web chat facility to clarify a few details which was answered clearly and accurately. Very friendly and efficient, light exactly as described and very good quality - definitely worth paying a bit more for decent solar lighting. Arrived. Next day as promised too. I will certainly purchase more from Lumena.”

Helpful Report

Thank you very much for leaving us such a kind review, Sarah. Please do get in touch if there is anything else we can help you with. Best Regards, The Lumena Lights Team

“Top quality transformer , purchased as a replacement for a water feature .The Lumena transformer is of a far higher quality than the original one supplied with the water feature very happy with product and speedy delivery”

Helpful Report

Thank you very much for your positive review, David, it is greatly appreciated. Best Regards, The Lumena Lights Team

“This Eccentrica bollard light finished in powder coated black is a great addition to our front garden. It is important to us that it fits in and looks just as good during the day as it does lit at night. This is the Warm-white version which gives a lovely spread of ambient light at the corner of our pathway whilst making a feature of the corner detail. Customer service I found to be first-rate and it was delivered within 48 hours of ordering. Price was the best on the net for the Eccentrica's. Quality engineered product from a quality company. Totally recommended. See attached photos.”

Lumena Lights 5 star review on 1st March 2021

Helpful Report

Thank you very much for your positive review and for providing these amazing images, Martin. We always love to see photos showing how customers are using our products to illuminate their outdoor spaces, so this is greatly appreciated! Best Regards, The Lumena Lights Team

“Excellent service , product delivered within 2 days !! Product looks great , however not due to be fitted until next week. Would highly reccomend Lumena.”

Helpful Report

Thank you very much for your positive review, Wayne, it is very much appreciated. Best Regards, The Lumena Lights Team

“Very good service. After a problem with delivery, sent email and received a phone call straight back explaining issue and apologising. Replacement order delivered next day.”

Helpful Report

Thank you very much for your positive review, Tony. It is great to hear your issue was resolved so swiftly. Best regards, The Lumena Lights Team

“Very well made strong and versatile made driveway look a million dollars.”

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Thank you very much for your positive review, Geoffrey, it is very much appreciated. Best regards, The Lumena Lights Team

“Dusk to Dawn bulbs very good and bright. Due to Covid, as I live local, they kindly agreed for me to collect.”

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Thanks for your positive review, Robert, it is greatly appreciated. Best Regards, The Lumena Lights Team

“Timely delivery, great product range”

Helpful Report

Thank you very much for your positive review, Sean, it is very much appreciated. Best Regards, The Lumena Lights Team

“Good quality fittings, excellent technical back up.”

Helpful Report

Thank you very much for your positive review of our products and the service we provide. Feel free to get in touch if there is anything else we can help you with. Best Regards, The Lumena Lights Team

“Great delivery. I have a number of lumina lights and the quality is excellent. They have functioned faultlessly for over 4 years in all weather. My recent purchase had a faulty bulb which was replaced without question with exceptional customer service. You can actually speak to a real person via email or phone .100% recommend the brand.”

Helpful Report

Thank you very much for your positive review, Mark! We really appreciate it and are glad to hear that you are happy with the customer service we provide. Best Regards, The Lumena Lights Team.

“"Brilliant" web site, great choice of light bulbs of all the different types of fittings. I found the ones I needed and were delivered the next day as assured. Well boxed and cushioned.”

Helpful Report

Thank you very much, David, for your positive review. It is great to hear you are happy with the service we provide. Best Regards, The Lumena Lights Team.

“It operates as it say on the box”

Helpful Report

Thank you very much for your positive review. Best Regards, The Lumena Lights Team

“Great customer service. Well built quality products”

Helpful Report

Thanks very much for your positive review. Best Regards, The Lumena Lights Team

“My second order and so delighted with these lights!”

Helpful Report

Thank you very much for your kind review, Mark. Please do get in touch if there is anything else we can help you with. Best regards, The Lumena Lights Team

“First advise was accurate and helpful, web site easy to use. Administration, and information excellent including the notifications of delivery and tracking well done guys a professional company who puts customer first”

Helpful Report

Thank you very much, Dale, for your positive feedback. Maintaining a hassle-free service is one of our key values at Lumena. Best regards, The Lumena Lights Team

“Very good illumination of garden and easy installation”

Helpful Report

Thank you for your positive feedback, Roy. It is greatly appreciated. Best regards, The Lumena Lights Team

“Bought a selection of colour dichroics for garden spike lights. Good transmission of colour gave us the vibrant colourful look we were after though midnight blue looks rather drab and washed out...needs more cyan. Dichroics are thick and robust enough. Fast efficient delivery.”

Helpful Report

Thanks very much for your positive review, Ian. It is greatly appreciated. Best regards, The Lumena Lights team

“Ben from the sales and technical team was very helpful and patient with my queries. Very impress with the after sales service. Highly recommended.”

Helpful Report

Thank you very much for your positive review, Cordelia. Maintaining a high standard of service is something we strongly believe in for all our customers. Best Regards, The Lumena Lights Team

“Let me just start with the order itself it was quick and easy to process, the delivery was rapid to say the least, as for the product I have not seen it yet as I work away from home for considerable amounts of time but I will be pretty sure that the product will be fine if the efficiency of the company is anything to go by.”

Helpful Report

Thank you very much, David, for your kind review. We strive to keep delivery times as short as possible for all our customers. Please get in touch if you would like support with your recent Lumena purchase - we'd be happy to help! Best Regards, The Lumena Lights Team

Lumena Lights is rated 4.9 based on 334 reviews