Lumena Lights Reviews

Name: Lumena Lights
Address: Centre 33, Long March, Long March Industrial Estate, Daventry, Northamptonshire
Rating: 4.89

4.9 Rating 323 Reviews

98 %

of reviewers recommend Lumena Lights

4.9

Based on 323 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Lumena Lights:

High quality garden and outdoor lighting available with next working day delivery. Specialists in 12v low voltage and bollard lighting.

Visit Website

Phone:

1327871161

Email:

sales@lumenalights.com

Location:

Centre 33, Long March,
Long March Industrial Estate,
Daventry
Northamptonshire
NN11 4NR

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Lumena Lights 5 star review on 4th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality fittings, excellent technical back up.”

Helpful Report

Thank you very much for your positive review of our products and the service we provide. Feel free to get in touch if there is anything else we can help you with. Best Regards, The Lumena Lights Team

“Great delivery. I have a number of lumina lights and the quality is excellent. They have functioned faultlessly for over 4 years in all weather. My recent purchase had a faulty bulb which was replaced without question with exceptional customer service. You can actually speak to a real person via email or phone .100% recommend the brand.”

Helpful Report

Thank you very much for your positive review, Mark! We really appreciate it and are glad to hear that you are happy with the customer service we provide. Best Regards, The Lumena Lights Team.

“"Brilliant" web site, great choice of light bulbs of all the different types of fittings. I found the ones I needed and were delivered the next day as assured. Well boxed and cushioned.”

Helpful Report

Thank you very much, David, for your positive review. It is great to hear you are happy with the service we provide. Best Regards, The Lumena Lights Team.

“Great customer service. Well built quality products”

Helpful Report

Thanks very much for your positive review. Best Regards, The Lumena Lights Team

“My second order and so delighted with these lights!”

Helpful Report

Thank you very much for your kind review, Mark. Please do get in touch if there is anything else we can help you with. Best regards, The Lumena Lights Team

“First advise was accurate and helpful, web site easy to use. Administration, and information excellent including the notifications of delivery and tracking well done guys a professional company who puts customer first”

Helpful Report

Thank you very much, Dale, for your positive feedback. Maintaining a hassle-free service is one of our key values at Lumena. Best regards, The Lumena Lights Team

“Very good illumination of garden and easy installation”

Helpful Report

Thank you for your positive feedback, Roy. It is greatly appreciated. Best regards, The Lumena Lights Team

“Ben from the sales and technical team was very helpful and patient with my queries. Very impress with the after sales service. Highly recommended.”

Helpful Report

Thank you very much for your positive review, Cordelia. Maintaining a high standard of service is something we strongly believe in for all our customers. Best Regards, The Lumena Lights Team

“Let me just start with the order itself it was quick and easy to process, the delivery was rapid to say the least, as for the product I have not seen it yet as I work away from home for considerable amounts of time but I will be pretty sure that the product will be fine if the efficiency of the company is anything to go by.”

Helpful Report

Thank you very much, David, for your kind review. We strive to keep delivery times as short as possible for all our customers. Please get in touch if you would like support with your recent Lumena purchase - we'd be happy to help! Best Regards, The Lumena Lights Team

“The service from yourselves in all aspects was excellent”

Helpful Report

Thank you very much for your positive review Peter. It's great to hear you are happy with the service we provide, it is very much appreciated. Best Regards, The Lumena Lights team.

“we are so pleased with our deck lighting that we purchased from Lumena. We were looking at other varieties but they looked a lot cheaper in terms of product quality. We went for frosted glass and they look amazing. Thanks :-)”

Helpful Report

Thank you very much for the positive review, Nicola. Our team are pleased you are happy with your recent purchase from Lumena. We would really love to see some photos of your install once completed. Best Regards, Lumena Lights Team

“Great light, value for money”

Helpful Report

Thank you very much for your positive review, Jean. Best Regards, Lumena Lights Team

“Fantastic product and fantastic service! Quick and easy to use website, fast delivery, great quality product. Well recommended.”

Helpful Report

Thank you for your kind review. We are so pleased that you are happy with your purchase. It's always great to hear feedback on the service we provide. Best wishes, The Lumena Lights team

“fast and good value”

Helpful Report

Thank you very much, Alex, for your kind and positive review! Best Regards, Lumena Lights Team

“Superb service from the company , especially Ben who went the extra mile, thank you”

Helpful Report

Thank you very much for your positive review, Martin. Best Regards, Ben & the Lumena Lights Team.

“Good products and fast delivery! Products well described online which helps a lot when you need to make a decision on your purchase.”

Helpful Report

Thank you very much, Stancho, for your positive review! We are so pleased to hear you are happy with your purchase and the online service we provide. Best Regards, Lumena Lights Team

“Great professional service”

Helpful Report

Thank you for your kind review. We very much appreciate it. Best Regards, Lumena Lights Team

“Excellent customer service.”

Helpful Report

Thank you very much for your positive feedback. It is very much appreciated! Best Regards, Lumena Lights Team.

“Great service and just the lights I wanted”

Helpful Report

Thank you for your positive review. It is very much appreciated! Best Regards, Lumena Lights Team.

“Great information on the website, which ensured the integral High Output LED MR16 lamps would match the existing 12 AC (not DC) transformer. Arrived in good time, packaged well (in addition to each lamps own good packaging). Great work all round. Will definitely be visiting Lumena again.”

Helpful Report

Thank you very much, Lee, for your positive review! We are so pleased to hear you are happy with your purchase and the service we provide. Best Regards, Lumena Lights Team

Lumena Lights is rated 4.9 based on 323 reviews