Lucy Cobb Reviews

Name: Lucy Cobb
Rating: 4.93

4.9 Rating 4,300 Reviews

99 %

of reviewers recommend Lucy Cobb

4.9

Based on 4,300 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Lucy Cobb:

We are an independent boutique based in Saddleworth and when we get great reviews from you it actually makes our day! We also share them with the team which is lovely for them when they have given great service.

Visit Website

Phone:

01457 875975

Location:

33 High Street, Uppermill, Oldham
Uppermill

Lucy Cobb 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable and generally efficient, though a little more communication with regard to delivery timings would be appreciated.”

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Posted 2 months ago

“Jacket arrived within 4 days well packaged. Very good quality item.”

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Posted 7 months ago

Thank you so much Nadia for your review. Lucy x

Posted 7 months ago

“Lovely fit and colour, I will certainly buy again as I have had my first pair since before Covid and that are wearing well. They are light enough for summer. My lack of a 5th star is because I find pressing them difficult because of the back seam up the legs. My first pair, Jacklyn do not have this! I might find it easier as I get used to the seam!!”

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Posted 9 months ago

Gill. Thank you so much for your lovely review. I lightly steam mine on a hanger at the back if that helps. Lucy x

Posted 5 months ago

“Size and style guidance was very helpful. Delivery was speedy and free. Should have been made clearer that I would have to pay for postage of returns.”

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Posted 10 months ago

“Very quick and efficient to deal with but sadly dress didn’t suit me”

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Posted 11 months ago

“I was very impressed to receive my trousers so quickly in time for my holiday, sadly the pair I really needed the navy blue had a small flaw but in a really noticeable place. When I enquired about sending them back I was informed that they would only reimburse for 2nd class post not tracked etc. I was not happy that with that and decided I would send both pairs back and pay the tracked postage. You have refunded me for the items but not even the 2nd class postage. Will order these through Amazon in future. .”

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Posted 11 months ago

Elizabeth. Thank you for your review. I will personally look into this for you today and email you before the end of the day. Apologies, it looks like the fault has been missed when the return has been done. Lucy

Posted 11 months ago

“Really good service just wish I could understand the difference in the Robel trousers”

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Posted 1 year ago

Hi Jacqui. Thank you so much for your review. I know we’ve all got degrees in Robell!! Have you read our style guide. It’s really useful on sizing/ style/fit. Alternatively you can always ring us and we’ll always help you with fit and styles. Thanks again. Lucy x

Posted 1 year ago

“Fine but I sent the trousers back because too small. Hope I will get a refund then I will re-order. Was slightly disappointed that there were no pockets.”

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Posted 1 year ago

“Purchased from Lucy cobb several times with no issue, delivery and returns handled well , very happy to recommend them”

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Posted 1 year ago

Thank you Diane for your review. Lucy x

Posted 1 year ago

“Quick efficient service.”

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Posted 2 years ago

Thank you for your review Margaret. Lucy x

Posted 1 year ago

“Quick delivery, no free returns, nice product, just not what I wanted.”

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Posted 2 years ago

“Ordered thermal lined robell trousers. They look nice but they are not as warm as I would have liked.”

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Posted 2 years ago

Thank you Janet for your review. Lucy x

Posted 2 years ago

“Very happy with prompt delivery and customer service.”

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Posted 2 years ago

Thank you Jacqui for your review. Lucy x

Posted 2 years ago

“Very quick delivery. Had to return one garment as it was 'one size' but it was too small. Refund was given within 5 days.”

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Posted 2 years ago

“I ordered 2 pairs of Robell trousers which arrived very promptly and nicely packaged. Very good customer service, will order again.”

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Posted 2 years ago

Jane. Thank you so much for your lovely review. Lucy x

Posted 2 years ago

“Lovely fabric. Stylish. Value for money . I normally wear size 14. These are 10 and perfect”

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Posted 2 years ago

Mary. Thank you so much for your lovely review. Lucy x

Posted 2 years ago

“Sorry to say but I was disappointed with the sewing of the items. Apologies.”

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Posted 2 years ago

Karen. No problem at all. I will look into the items from your order. I trust you had a timely refund. Thank you, Lucy x

Posted 2 years ago

“Received the order within a few days of purchase .”

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Posted 2 years ago

Kathryn. Thank you so much for your lovely review. Lucy x

Posted 2 years ago

“The product is good quality and the service very efficient. My only gripe is that the trousers are narrower than they are described on the website by about 2cm at the hem. Just about ok for me but not as described. Rose 09 (7/8) ankle grazer.”

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Posted 2 years ago

“Excellent service as always. Having purchased many pairs of Robell trousers for quite some time, it would be lovely to have a valued customer reward occasionally.”

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Posted 2 years ago

Lucy Cobb is rated 4.9 based on 4,300 reviews