Lucy Cobb Reviews

Name: Lucy Cobb
Rating: 4.93

4.9 Rating 4,244 Reviews

99 %

of reviewers recommend Lucy Cobb

4.9

Based on 4,244 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Lucy Cobb:

We are an independent boutique based in Saddleworth and when we get great reviews from you it actually makes our day! We also share them with the team which is lovely for them when they have given great service.

Visit Website

Phone:

01457 875975

Location:

33 High Street, Uppermill, Oldham
Uppermill

Lucy Cobb 5 star review on 2nd November 2024

Anonymous

Anonymous // 01/01/2019

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“Good site. Delivered promptly. Very recommendable.”

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Posted 4 years ago

Thank you Beryl for your review. Lucy x

Posted 4 years ago

“You offer amazing service and quick delivery. I am impressed.”

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Posted 4 years ago

Thank you Pat, we send orders out on the day we receive them during shop hours. Lucy x

Posted 4 years ago

“Fantastic service.... My Robell Trousers arrived within 2 days of ordering with free delivery which is amazing especially at this time.”

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Posted 4 years ago

Thank you Sarah, we send our orders out the day we receive them or the day after if we are closed. Lucy x

Posted 4 years ago

“Very pleased with my Capri length summer trousers. Very efficient and helpful when stock was low.”

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Posted 4 years ago

Thank you Mary, great length of trousers for the summer. Lucy x

Posted 4 years ago

“Still waiting for my order”

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Posted 4 years ago

Bernadette. It was posted on the day you ordered it on the 16th May. We post out the very same day in most cases or the morning after for evening orders. As you know the post is taking a little longer in the current situation. . And especially international post like yours is. It will be with you very soon. Take care and kind regards. Lucy Cobb.

Posted 4 years ago

“Great staff and service- love this shop!”

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Posted 4 years ago

Thank you so much Gwynneth. Lucy x

Posted 4 years ago

“Easy purchase, quick delivery lovely shoes, thank you x”

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Posted 4 years ago

Thank you Gill. Xx

Posted 4 years ago

“quick delivery and good products. In the robell fitting guide would be nice to see whether each style has back.front pockets”

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Posted 4 years ago

Hi Jacqueline. Thanks for this feedback. Most of the robells do not have front pockets. Only the Nena have a zip front pocket. And all the Bella style have back jean style pockets. Non of the others have back pockets. I hope this helps. I will look into this for the style guide. Thanks again for the feedback. Lucy x

Posted 4 years ago

“Thank you so much for my recent order! You are always so efficient and send orders out so quickly! In these strange times it is so lovely to get mail! Sarah Taylor”

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Posted 4 years ago

Sarah thank you so much. We send the orders the day we get them. Or if after we have closed, the day after so they arrive with you as quickly as possible. Thanks for your lovely feedback. Lucy x

Posted 4 years ago

“I have been very happy with the service and delivery I would like say you are all doing a great job , in what is a difficult time We all need cheering up stay safe Anne”

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Posted 4 years ago

Anne. Thanks so much for this lovely message. We do all need cheering up and we hope your LC package did the trick! Stay safe and lots of love Lucy x

Posted 4 years ago

“Clear website, easy to order, goods arrived quickly - an excellent service!”

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Posted 4 years ago

Meg thank you so much for your feedback. Means such a lot to us. Lucy x

Posted 4 years ago

“Excellent service again. Love my Robell jacket, perfect fit and will go lovely with all my Robell trousers.”

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Posted 4 years ago

Edwina thanks so much for your lovely feedback again. Thanks for all your support too. Its very much appreciated. Stay safe. Love Lucy x

Posted 4 years ago

“Lucy Cobb contacted me to inform me that an item that was out of stock when I tried to order it had later come back into stock which was extremely helpful”

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Posted 4 years ago

Thank you Anne. We occasionally dont have an item and we like to notify you straight away and offer a refund. We also re order stock each week so it shouldnt be long until an item comes back into stock. Thanks for the lovely feedback lucy x

Posted 4 years ago

“Efficient set and speedy delivery”

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Posted 4 years ago

Thank you Barbara. Lucy x

Posted 4 years ago

“Easy to order, prompt delivery and a great range of good quality clothes. I bought Robell trousers, fantastic fit and hard wearing. Overall a good shopping experience. Thank you.”

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Posted 4 years ago

Sandra thank you for review, enjoy wearing your Robells. Lucy x

Posted 4 years ago

“Have not received my order. Any idea when it will arrive? Hard to make a review when I don't have my order.”

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Posted 4 years ago

Good afternoon Catherine, We are really sorry to hear your parcel has not yet arrived, international parcels will obviously take a while longer to arrive than our Uk service. I am sure your parcel will be with you next week, but please contact us next week if you have not received and we will investigate further. Stay safe Beth

Posted 4 years ago

“I found the trousers fitted lovely and very comfortable service brilliant.i would like a floaty trouser not to full but I can’t seem to find one”

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Posted 4 years ago

Margaret thanks for the feedback. Robell don’t do a floaty trouser but i will certainly suggest that to them! Kind regards. Lucy x

Posted 4 years ago

“Great products and easy to follow website.”

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Posted 4 years ago

Thank you Christine, Lucy x

Posted 4 years ago

“Great service , lovely blouse , which is why I bought 2 Thank you team Lucy Cobb”

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Posted 4 years ago

Thank you Belinda, the deck shirt is great and I love to wear mine in the winter under jumpers. Take care, Lucy x

Posted 4 years ago

“Bought two pairs of Robell trousers, the petit Marie is the perfect length, so will be keeping them and ordering different colours too. Very helpful, friendly staff Thanks”

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Posted 4 years ago

Thank you Denise, the Marie petite are a great length for a lot of our ladies. Take care, Lucy x

Posted 4 years ago

Lucy Cobb is rated 4.9 based on 4,244 reviews