Lucy Cobb Reviews

Name: Lucy Cobb
Rating: 4.93

4.9 Rating 4,241 Reviews

99 %

of reviewers recommend Lucy Cobb

4.9

Based on 4,241 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Lucy Cobb:

We are an independent boutique based in Saddleworth and when we get great reviews from you it actually makes our day! We also share them with the team which is lovely for them when they have given great service.

Visit Website

Phone:

01457 875975

Location:

33 High Street, Uppermill, Oldham
Uppermill

Lucy Cobb 5 star review on 2nd November 2024

Anonymous

Anonymous // 01/01/2019

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“Very pleased with the fast efficient service. I had to exchange one of the pairs of Robell trousers, and within 24 hours I had confirmation of my return. I would definitely recommend this company.”

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Posted 3 years ago

Jo. Thank you so much for your lovely review, so good of you. We look forward to welcoming you back soon. Lucy x

Posted 3 years ago

“Great range of fabulous outfits and service couldn't be any friendlier or efficient”

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Posted 3 years ago

Thank you so much for your lovely review. So nice to read! We look forward to welcoming you back soon. Lucy x

Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Friendly, efficient staff who dealt with my concerns. A faulty product was very quickly replaced.”

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Posted 3 years ago

Lynn. Thank you so much for your review. So lovely to read. We look forward to welcoming you back soon. Lucy x

Posted 3 years ago

“Fantastic Robell products at a good price with lots of choice. I would have rated ***** but I had to wait some time for delivery - however!....that was probably not due to Lucy Cobb but rather the delivery services in my area.”

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Posted 3 years ago

“First class service and very fast delivery. Will definitely buy from Lucy Cobb again”

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Posted 3 years ago

Jo, Thank you so much for your lovely review. We look forward to welcoming you back soon. Lucy x

Posted 3 years ago

“Delighted to have found Lucy Cobb. Fast and friendly service, hope to visit in person one day!”

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Posted 3 years ago

“Excellent service - will be back!”

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Posted 3 years ago

“Easy to navigate website, prompt delivery including useful product information”

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Posted 3 years ago

“As always excellent service. Lucy Cobb have an excellent range of sizes and colours and are quick to restock sizes when they are sold out. My package arrived quickly. Very efficient”

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Posted 3 years ago

“As always an excellent fit. Came very quickly after ordering them. Thoroughly recommend company.”

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Posted 3 years ago

“Ordered trousers but hadn’t arrived when said. Messaged but have never had a reply. Trousers eventually arrived.”

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Posted 3 years ago

Jayne. Thank you for your feedback. I’ve looked into this with the girls today and I think that we must have deleted your message by mistake. We read and reply to them all each day and flag the ones we need to keep outstanding to check on and I think this was just human error I’m afraid. I’ve looked back and seen your message as dealt with and we just sent the auto reply. I do apologise for this it’s not our usual standard. Apologies too for the delay, mostly items arrive within a few days and occasionally they get caught up with Royal Mail. Glad you got them and once again huge apologies. You aren’t able to reply to these review messages, should you wish to, please message us on Facebook or enquiries@lucycobb.com. Kind regards. Lucy

Posted 3 years ago

“This is the first time I’ve bought from Lucy Cobb and I’ve had an excellent customer experience. My Robell Bella trousers arrived quickly and, having looked at the fit guide on the website, fit perfectly. I would definitely buy from the Company again.”

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Posted 3 years ago

“Always despatch orders very quickly. Delighted with my purchase”

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Posted 3 years ago

“Love this shop. Fab clothes and service. Staff are always polite, friendly and extremely helpful.”

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Posted 3 years ago

Bev. Thank you so much, it’s our pleasure to help you….see you soon and thanks again xx Lucy x

Posted 3 years ago

“Excellent service.A beautiful scarf arrived by post the day after ordering.Thrilled with purchase.Would highly recommend.”

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Posted 3 years ago

Anne. Thank you so much for your lovely review. It means such a lot to us here at Lucy Cobb. We look forward to welcoming you back soon. Lucy x

Posted 3 years ago

“I ordered a silver square chain necklace and I am thrilled with my purchase which was beautifully wrapped and received in super quick time. The first time I wore it I had 2 people admiring it☺️☺️ It is also a piece I will wear time and time again. I would highly recommend following Lucy Cobb on Facebook as their posts demonstrate their range brilliantly and Lucy also shares some very informative style tips🤗🤗”

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Posted 3 years ago

Sheila thank you so much for your lovely review. We look forward to welcoming you back soon. Lucy x

Posted 3 years ago

Sheila. So nice to hear from you and thank you so much for your lovely review. Great choice! I absolutely love that necklace too! I can see you in it! See you soon. Lucy x

Posted 3 years ago

“Great service. Quick delivery”

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Posted 3 years ago

Janice. Thank you so much for your review. We look forward to welcoming you back soon. Lucy x

Posted 3 years ago

“Quick efficient service. Ordered trousers for my elderly aunt who was delighted with quality, fit & comfort.”

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Posted 3 years ago

“Purchased a gift voucher, very speedy service and nicely packaged.”

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Posted 3 years ago

Thank you so much for your lovely review Carole. Lucy x

Posted 3 years ago

Lucy Cobb is rated 4.9 based on 4,241 reviews