Lucy Cobb Reviews

Name: Lucy Cobb
Rating: 4.93

4.9 Rating 4,286 Reviews

99 %

of reviewers recommend Lucy Cobb

4.9

Based on 4,286 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Lucy Cobb:

We are an independent boutique based in Saddleworth and when we get great reviews from you it actually makes our day! We also share them with the team which is lovely for them when they have given great service.

Visit Website

Phone:

01457 875975

Location:

33 High Street, Uppermill, Oldham
Uppermill

Lucy Cobb 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I rate their service as first class. I made an on line order for the wrong size. ! No problem …. Sorted by an efficient and effective member of staff over the phone. Efficient postal service makes it a top business to deal with. I will be buying from Lucy Cobb again thank you.”

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Posted 4 months ago

“Fabulous quality products at great prices. Fast online service”

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Posted 4 months ago

“I received a gift voucher for Lucy Cobb and tried to buy a pair of black velvet Robell trousers online in spring. I was contacted and told that this item would not be stocked until the autumn but was reassured that my gift voucher would still be valid. I was contacted again in September to say that the trousers were now in stock. However I then discovered that the printed gift voucher had faded and I was unable to decipher the code. I phoned the shop and a very helpful sales assistant located the voucher from the partial code and date I had. I received excellent customer service and am very pleased with my trousers.”

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Posted 4 months ago

“Lots of colours of the Marie petite winter trousers to choose from. Easy website, easy to order, fast delivery”

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Posted 4 months ago

Eileen. Thank you so much for your lovely review. Lucy x

Posted 4 months ago

“Loved the item chosen and delivery was really speedy!”

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Posted 4 months ago

Carn. Thank you so much for your lovely review. Lucy x

Posted 4 months ago

“Good service and true to size”

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Posted 4 months ago

Thank you very much. Lucy x

Posted 4 months ago

“My order arrived promptly and it was beautifully wrapped. 🙂”

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Posted 4 months ago

Thank you again Steph ❤️ Lucy x

Posted 4 months ago

“I always buy my Robell trousers off Lucy, I've said it before ladies you really need to try Robells, you won't regret it. Lucy and her team give you all the advice you need with regards to which style will suit your particular body shape, customer service is exceptional, so if you order the wrong size or style return procedure is very easy. Xx”

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Posted 4 months ago

How lovely. Thank you so much for your kind words it’s very much appreciated. Lucy x

Posted 4 months ago

“Always excellent customer service from Lucy Cobb. Comprehensive and helpful information on the website regarding the size and fit of different Robell styles. Very happy with my purchase.”

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Posted 4 months ago

Thank you again Janet. Such a lovely review to read. Lucy x

Posted 4 months ago

“Great service as usual. And I love my new fleece lined Bella trousers. Comfortable and smart.”

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Posted 4 months ago

Melanie. Thank you so much for your lovely review. Fleece lined are just perfect in the colder weather! Lucy x

Posted 4 months ago

“Order was easy. Delivery was great. Love my robelle trousers thank you.”

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Posted 4 months ago

“Great service & quick delivery from Lucy Cobb. The Robell denim jacket was competitively priced with the added benefit of free postage. Lovely product, good fit & a very happy customer. Would definitely recommend using this retailer as you won't be disappointed.”

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Posted 4 months ago

How lovely. Thank you so much. We really appreciate your kind recomendation. Lucy x

Posted 4 months ago

“A very efficient company prompt delivery and well presented”

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Posted 4 months ago

Andrea. Thank you so much for your lovely review. Lucy x

Posted 4 months ago

“Product as described. Delivered quickly and with full email communication on status of dispatch and estimated delivery time. Excellent service highly recommended.”

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Posted 4 months ago

Denise. Thank you so much for your lovely review. Lucy x

Posted 4 months ago

“After purchasing a pair of Robell Bella 09 Seersucker 7!8 Trousers whilst on holiday in the Channel Islands I struggled to find a stockist once I’d returned home. So pleased to have found Lucy Cobb on-line - the only one of my “searches” to stock size 6 (32). Ordered two pairs - navy and beige; they arrived within days, neatly packed for transit - and with free delivery. Competitively priced, these are far and away the most comfortable trousers I have ever worn. The seersucker material makes them super light for packing - always a bons when travelling. I purchased quite late in the season but shall definitely be ordering further pairs in grey and white one they come into stock again. Excellent selection of colours and great customer service all round. Would highly recommend.”

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Posted 4 months ago

Thank you again for your lovely review Suzi. Lucy x

Posted 4 months ago

“Always buy Robel from Lucy .. first class service also bought cardigan this time and very happy with it Thank You”

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Posted 4 months ago

Jean. Thank you so much for your lovely review. So glad you are so happy with our service! Much appreciated. Lucy x

Posted 4 months ago

“I have ordered Robell trousers several times from Lucy Cobb. The delivery is quick .”

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Posted 4 months ago

Thank you Ann. We aim to get orders out very quickly after they arrive. Much appreciated. Lucy x

Posted 4 months ago

Thank you Ann. We aim to get orders out very quickly after they arrive. Much appreciated. Lucy x

Posted 4 months ago

“I was very pleased with my Robell Bella 09 black seersucker trousers. They arrived very quickly. This is my second order from Lucy Cobb and I’m sure I will be doing so again! I asked for advice on winter trousers and had a very helpful reply. Many thanks”

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Posted 4 months ago

Maggy. Thank you so much for your support and lovely review. So glad you are happy with us. Lucy x

Posted 4 months ago

“Always get excellent service from Lucy Cobb Ltd. I will be ordering another pair of Robell trousers soon.”

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Posted 4 months ago

Susan. Thank you so much. Lucy x

Posted 4 months ago

“Always excellent service. Thankyou.”

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Posted 4 months ago

Noelyn. Thank you so much for your lovely review. Lucy x

Posted 4 months ago

Lucy Cobb is rated 4.9 based on 4,286 reviews