Lucy Cobb Reviews

Name: Lucy Cobb
Rating: 4.93

4.9 Rating 4,244 Reviews

99 %

of reviewers recommend Lucy Cobb

4.9

Based on 4,244 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Lucy Cobb:

We are an independent boutique based in Saddleworth and when we get great reviews from you it actually makes our day! We also share them with the team which is lovely for them when they have given great service.

Visit Website

Phone:

01457 875975

Location:

33 High Street, Uppermill, Oldham
Uppermill

Lucy Cobb 5 star review on 2nd November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some trousers on Friday 22nd May and they arrived on the Tuesday 26th May. This is fantastic service given the current challenges and it was a Bank Holiday. Delighted with my trousers they look good and are so comfortable. Always great service from Lucy and the team and I would love to work at your store xx”

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Posted 4 years ago

Thank you Janet for your lovely review. Lucy x

Posted 4 years ago

“Sorry to say I had to return my order:-A15940 of Black Dot Iris top as very disappointed to see it was Navy with White Dots. When I rang your office I was told as it said Black Dot Iris in label they had to advertise it as such . The lady I spoke to wasn’t really bothered and said to send it back! I wouldn’t have ordered navy and anyway as it’s not a colour I wear. I put a request in parcel asking for postage to be refunded please. Very disappointed in staffs attitude and no apology.”

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Posted 4 years ago

“Fabulous service, quality products, Harem Pants are a welcome purchase to wear during this beautiful weather. Thank you to everyone at LC for providing such a great professional service”

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Posted 4 years ago

Janette thank you for your lovely review. Lucy x

Posted 4 years ago

“Easy to order and super service. My trousers arrived after two days despite the difficulties of lockdown. The advice given on style and size to suit different shapes is excellent. Thank you.”

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Posted 4 years ago

Thank you Jennifer. Lucy x

Posted 4 years ago

“Prompt and reliable service - They were received 3 days after order processed. I’m delighted wit my 3rd pair of Robbell trousers from you. Good quality and excellent fit. Many thanks”

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Posted 4 years ago

Thank you Catherine for your review. Lucy x

Posted 4 years ago

“I love Robell trousers!”

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Posted 4 years ago

Thank you Vendela, we do too. Lucy x

Posted 4 years ago

“Always fast delivery even in lockdown and you kindly sent me a little bee brooch with my order that was so thoughtful and made my day - thank you! You're very good at promoting your clothes via Twitter/Email and that's why I buy so much from you.”

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Posted 4 years ago

Kirsty thank you for the lovely review, it does mean such a lot, Lucy x

Posted 4 years ago

“I have ordered several Items from Lucy Cobb, it is so easy and delivery really fast, also sent emails and these were answered promptly, would not hesitate to recommend to others.”

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Posted 4 years ago

Martine thank you for your review. I am pleased you are happy with the service you received and thankful that you would recommend us to others, Lucy x

Posted 4 years ago

“Quality item and wonderful service, well done.”

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Posted 4 years ago

Thank you Sharon, Lucy x

Posted 4 years ago

“Absolutely love Robell trousers. Very impressed with the service from Lucy Cobb.This is my second order and will definitely be ordering from you again.Thank you. X”

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Posted 4 years ago

Thank you Jane, I love my Robells too, Lucy x

Posted 4 years ago

“So lucky to have a local shop like yours, love my Harem trousers and very quick service from ordering online 🥰 Thanks girls xxx”

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Posted 4 years ago

Rachael thank you for your review, Lucy x

Posted 4 years ago

“Good selection of clothes. Great service will use again”

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Posted 4 years ago

Thank you Lena, Lucy x

Posted 4 years ago

“Very quick delivery of lovely clothes I started with the Robel trousers and now have several . I recently bought polka dot ones and 3 Tops which are fabulous and such a good price. Lucy Cobb offers excellent service, I have had to return an item and it is refunded so quickly. I highly recommend Lucy”

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Posted 4 years ago

Thank you Ruth for your lovely review, Lucy x

Posted 4 years ago

“I have usually called into the shop for clothes, but since Lucy Cobb has needed to close due to the current restrictions in place I have used the website, and ordered on two occasions now. Delivery to the shop for collection has been quick, and when I have rang to arrange collection the ladies have had my orders ready straight away. All the items ordered have been excellent quality as always. Thank you 😊”

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Posted 4 years ago

Paula thank you, many of our more local customers have turned to our website to purchase their clothes and selecting collect in store. It is also lovely to see them when they collect their items, Lucy x

Posted 4 years ago

“Love the website, so easy to use & amazing quick delivery. Love my new Robell jacket, just need the pubs to open now so I can go out & show it off. Will definitely use the online site again soon. Julie x”

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Posted 4 years ago

Thank you Julie, it's great to have feedback on the website, enjoy wearing your jacket. Lucy x

Posted 4 years ago

“I ordered a pair of Robell trousers and the service I received was very prompt. I would definitely order from Lucy Cobb AGAIN.”

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Posted 4 years ago

Linda thank you for your review, Lucy x

Posted 4 years ago

“Hi Lucy. I did already write a review. But just to reiterate. I have always found the service in the shop to be pleasant and efficient. The same goes for the online shopping I have done. It was delivered on time. Thank you. Carol”

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Posted 4 years ago

Carol thank you again for another lovely review, Lucy x

Posted 4 years ago

“I have visited the shop on many occasions and have always found the staff helpful. There is a wide range of fashions n to suit all tastes. I have just purchased some items on line. The service was excellent and The goods arrived at my home within a few days.”

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Posted 4 years ago

Thank you carol, I am so pleased you are happy with the all round shopping experiences you have had, Lucy x

Posted 4 years ago

“Very pleased with my first experience of shopping at Lucy Cobb, excellent service and prompt delivery of my purchases,”

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Posted 4 years ago

Thank you very much Judith for your review it does mean a great deal to us, Lucy x

Posted 4 years ago

“Absolutely the best! Can’t go to Uppermill without a visit 😍”

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Posted 4 years ago

Carol thank you for your lovely feedback. Lucy x

Posted 4 years ago

Lucy Cobb is rated 4.9 based on 4,244 reviews