Lucy Cobb Reviews

Name: Lucy Cobb
Rating: 4.93

4.9 Rating 4,241 Reviews

99 %

of reviewers recommend Lucy Cobb

4.9

Based on 4,241 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Lucy Cobb:

We are an independent boutique based in Saddleworth and when we get great reviews from you it actually makes our day! We also share them with the team which is lovely for them when they have given great service.

Visit Website

Phone:

01457 875975

Location:

33 High Street, Uppermill, Oldham
Uppermill

Lucy Cobb 5 star review on 2nd November 2024

Anonymous

Anonymous // 01/01/2019

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“Love your company, very reliable, first rate delivery.”

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Posted 1 year ago

Thank you Susan for your review, that's lovely to hear. Lucy x

Posted 1 year ago

“Great trousers as always. Easy ordering and prompt delivery.”

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Posted 1 year ago

Thank you for your review Mary. Lucy x

Posted 1 year ago

“Got a really helpful phone call to start with about which trousers most suitable but lost the continuity of this with unreturned phone calls and ended up ordering 3 unsuitable pairs so had to pay for returns. Won't be using this store again”

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Posted 1 year ago

Pat. I remember speaking to you and I’m sorry we didn’t get it right. You liked your Robell Holly trousers and we asked Godske about fit of Holly for you and they suggested the Bella. I do see all voicemails and I’m sorry I didn’t see any messages. We do try so hard to help all customers get the right pairs first time which is why we produced the style guide. If you haven’t had a certain style before we would always Recomend getting one pair and seeing if they fit well. Apologies if your experience wasn’t what you were expecting. If you do want to contact us we are on 01457 875975 to help you further as this thread with Reviews doesn’t allow replies. Kind regards. Lucy.

Posted 1 year ago

“I have loved all the Robell trousers I have bought from Lucy Cobb. The service is always very good, prompt delivery and beautifully wrapped.”

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Posted 1 year ago

Brenda thank you for the lovely review. Lucy x

Posted 1 year ago

“The staff at Lucy Cobb are so veryhelpful and knowledgeable and the clothes are stylish and if good quality. All these things are very important to me, a man buying clothes for his daughtet”

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Posted 1 year ago

Thank you Paul for your lovely review. Lucy x

Posted 1 year ago

“I ordered a jacket online from this company not having dealt with it before. There was a tiny issue with the item I ordered. Lucy went above and beyond to get me another jacket, customer service second to none.”

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Posted 1 year ago

Joyce thanks so much for your kind review. It's a pleasure! Lucy x

Posted 1 year ago

“All my purchases from Lucy Cobb (Robell) have arrived promptly and have become my " go to" trousers”

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Posted 1 year ago

Thank you Jennifer for your review, Robell are great trousers. Lucy x

Posted 1 year ago

“Excellent service. Good quality.”

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Posted 1 year ago

Thank you for your review. Lucy x

Posted 1 year ago

“I have bought your Marie trousers for some time now. They are such a good fit for me, in petite. Thank you.”

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Posted 1 year ago

Joan. Thank you so much for your lovely review. The Petite are a great length! Lucy x

Posted 1 year ago

“I've ordered several items and always had good efficient service.”

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Posted 1 year ago

Thank you so much for your lovely review. Lucy x

Posted 1 year ago

“Excellent service! My Robell trousers arrived the next day. Wouldn’t hesitate to recommend!”

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Posted 1 year ago

Thank you so much Susan for your lovely review. Lucy x

Posted 1 year ago

“Delighted with Robell trousers- Bella 7/8 in slate in size 52. Prompt delivery too. Should like to order the same style in other colours unfortunately they have not been in stock in size 52 for quite a few weeks now; I shall keep on looking!”

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Posted 1 year ago

“Loved the Robell velvet trousers they fit perfectly.”

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Posted 1 year ago

Thank you so much for your lovely review. Lucy x

Posted 1 year ago

“Excellent service, prompt delivery and the goods were beautifully wrapped:!very much appreciated.”

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Posted 1 year ago

Thank you so much Valerie for your lovely review. Lucy x

Posted 1 year ago

“Excellent service. Second time I have bought from you and would definitely buy again.”

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Posted 1 year ago

Thank you Josephine so much for your review. Lucy x

Posted 1 year ago

“Great quick response and trousers fit perfectly”

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Posted 1 year ago

Joanna. Thank you so much for your lovely review. Lucy x

Posted 1 year ago

“Excellent service, very pleased.”

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Posted 1 year ago

Dorothy. Thank you so much for your lovely review. Lucy x

Posted 1 year ago

Dorothy. Thank you so much for your lovely review. Lucy x

Posted 1 year ago

“What a lovely Company to deal with. Ordered wrong size, no quibbles ordered me the right size and delivered very quickly. Will certainly use them again, have already passed their name onto my sisters.,”

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Posted 1 year ago

Leonie, What a lovely review, how nice to read! Lucy x

Posted 1 year ago

“Sorry but had to return the trousers as they were too short”

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Posted 1 year ago

“Very good product, arrived quickly and excellent service from your staff on the telephone. For me being able to make personal contact on phone for advice put you well above the rest of the competition. Regards Julia Thompstone”

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Posted 1 year ago

Julia, thank you so much for your lovely review. Lucy x

Posted 1 year ago

Lucy Cobb is rated 4.9 based on 4,241 reviews