Lucy Cobb Reviews

Name: Lucy Cobb
Rating: 4.93

4.9 Rating 4,364 Reviews

99 %

of reviewers recommend Lucy Cobb

4.9

Based on 4,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Lucy Cobb:

We are an independent boutique based in Saddleworth and when we get great reviews from you it actually makes our day! We also share them with the team which is lovely for them when they have given great service.

Visit Website

Phone:

01457 875975

Location:

33 High Street, Uppermill, Oldham
Uppermill

Lucy Cobb 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service Love my Robell Trousers Thank you so much”

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Posted 2 years ago

Tina. Thank you so much for your kind review. Lucy x

Posted 2 years ago

“Always made to feel welcome when visiting the shop. Warm friendly staff. I'm left to just browse round not pressured . Yet I always find something I can buy. The online service is the best. Very quick and easy to use. Always receive my goods quickly and promptly .”

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Posted 2 years ago

Maureen. Thank you so much for your lovely review. Lucy x

Posted 2 years ago

“Excellent service. My first order and it was perfect fit and colour and received within two days. Will order again.”

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Posted 2 years ago

Janet. Thank you so much for your lovely review. We post 99% of orders out the day we receive them! Thank you. Lucy x

Posted 2 years ago

“Excellent service,would buy from Lucy Cobb Ltd again”

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Posted 2 years ago

Thank you so much for your kind review Anne. Lucy x

Posted 2 years ago

“Excellent service! I rang for advice re purchasing some Robell trousers on line. I still managed to order the wrong ones 🤪but the staff member I spoke to spotted my error immediately and rang me back to correct the order so no messing around with two payments from my account. . So kind and so very, very helpful. You can shop with confidence here and I will definitely be a returning customer.”

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Posted 2 years ago

Jane. We do try to spot any obvious discrepancies with sizes or styles on the orders. Thank you so much for your great review.it means a lot to us. Lucy x

Posted 2 years ago

“Very prompt delivery of my lovely robell happy jacket Thank you”

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Posted 2 years ago

Thank you so much for your lovely review, enjoy wearing your jacket. Lucy x

Posted 1 year ago

“Second purchase from Lucy Cobb and I wasn’t disappointed. Looking forward to wearing my new dress in Ibiza in a couple of months”

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Posted 2 years ago

Celine. Thank you so much for your review. Please send us a photo we’d love to see it. Enjoy your holiday Lucy x

Posted 2 years ago

“Prompt service. The gilet is lovely , so warm and light and a great colour. The second I have bought from Lucy Cobb.”

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Posted 2 years ago

Susan. Thank you so much for your review. Enjoy wearing them both! Lucy x

Posted 2 years ago

“Amazing service, so much appreciated 🥰”

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Posted 2 years ago

Gillian. Thank you so much for your kind review. That means a lot to us. Lucy x

Posted 2 years ago

“Excellent delivery service - my order arrived in the north east of Scotland less than 48 hours after I placed it. I bought two pairs of Robell Marie trousers. They are a great fit for my 'rectangle' shape and I love the fabric. Only problem is that even the petite is too long for my 5'2.5" height and they are quite difficult to turn up due to the notched hem.”

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Posted 2 years ago

Rona. Thank you so much for your review. I know it is possible if you take to an alterations shop. Bella do a 29 inch with a non slit at the side for next time might be worth looking at them. Thanks again. Lucy x

Posted 2 years ago

“I’ve bought clothes in particular Robell trousers from this boutique for over a decade. On the last occasion the trousers were too big but reading other reviews I should have gone down a size. Fortunately there is never any trouble with returns. I will be buying again very soon.”

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Posted 2 years ago

Deborah. Thank you so much for your lovely review and also your custom over the last decade. It’s much appreciated. Lucy x

Posted 2 years ago

Deborah. Thank you so much for your lovely review. So nice to read.thank you for your decade long custom. Much appreciated. Lucy x

Posted 2 years ago

“Loved your trousers the correct sizing and plenty of choice of colours”

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Posted 2 years ago

Thank you so much for your lovely review Christine. Lucy x

Posted 2 years ago

“Very pleased with my Robell ankle grazer trousers, arrived quickly.”

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Posted 2 years ago

Thank you so much for your lovely review. Lucy x

Posted 1 year ago

“Fantastic customer service with extremely quick next day delivery. Now my preferred supplier of Robell trousers and they always seem to have exactly what I want in stock.”

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Posted 2 years ago

Susan. Thank you so much for your lovely review. So great to read. Much appreciated. Lucy x

Posted 2 years ago

“Not impressed I emailed last week and still no reply”

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Posted 2 years ago

Liz. Thank you for your feedback. I have checked our emails, (current inbox and deleted) and also searched on your name and nothing comes up at all I’m afraid. Maybe you’d like to sent it us again and I can’t see anything, sorry. We reply to emails very promptly usually so I’m unsure what to say. Lucy

Posted 2 years ago

“Love my trousers. Delivered quickly. Thank you so much! 👍”

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Posted 2 years ago

Louise. Thank you so much for your lovely review. Lucy x

Posted 2 years ago

“Great customer service. My order arrived promptly. Have purchased many items over the years. Lucky to have Lucy Cobb on my doorstep.”

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Posted 2 years ago

Kathryn. How lovely. Thank you so much for your kind review. Lucy x

Posted 2 years ago

“Excellent price, item as advertised and delivered promptly. Will definately order from here again.”

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Posted 2 years ago

Karen. Thank you so much for your lovely review. Lucy x

Posted 2 years ago

“Very pleased with my top. Goes with exactly what I wanted it for. True to colour & size”

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Posted 2 years ago

Orla. Thank you so much for your lovely review. Lucy x

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Lesley. Thank you so much. Lucy x

Posted 2 years ago

Lucy Cobb is rated 4.9 based on 4,364 reviews