Lowry Jewellers Reviews

Name: Lowry Jewellers
Address: 12 newry street, banbridge
Rating: 4.91

4.9 Rating 1,440 Reviews

99 %

of reviewers recommend Lowry Jewellers

4.9

Based on 1,440 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

02840662196

Location:

12 newry street
banbridge
bt32 3ha

Write Your review

Tell us how Lowry Jewellers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lowry Jewellers 5 star review on 21st September 2021

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“cheapest price, and delivered next day, what more can you ask for.”

Helpful Report

Posted 7 years ago

“Very happy with my purchase. Customer service also excellent.”

Helpful Report

Posted 7 years ago

“Simple, it was fast easy and the unit was delivered quickly.”

Helpful Report

Posted 7 years ago

“Lowry Jewellers' customer service was absolutely superb. My watch arrived as promised on the day. It was in the wrong box (not the limited edition box it should have came in) so I emailed explaining. I had a response first thing the following morning apologising for the mishap and my disappointment and promptly received the limited edition box the following day. Very happy with my new watch which was for my 20th wedding anniversary and the excellent customer service. It was exemplary. Definitely buy from them again. Thank you.”

Helpful Report

Posted 7 years ago

“The pictures of these rose heart earrings don't do them justice. I love that the packaging comes flat packed. It's a gift for my little sister and I'm flying home so the packaging won't get damaged I can make the box when I'm home. 5 stars and great price.”

Helpful Report

Posted 7 years ago

“Beautiful watch sold at a very good price with super fast and free delivery.”

Helpful Report

Posted 7 years ago

“Hi Last Saturday I bought two watches, a Royal London relative cheapie for myself and a £150 Skagen watch for my wife. On arriving home my wife noticed that the clock time hadn't moved on whatsoever from the time we left the shop, 4.40pm. My wife was gutted as this was a birthday present and it didn't work, in other words we had been sold a pup. Initially we decided that we would demand a refund as we had been sold a product that was faulty . However, as my wife loved the watch we decided that if offered a new battery we would accept that, as long as that was the fault. I would say the the girls on the counter were impeccable in their behaviour and did not cause the problem. I rang the shop this morning and was offered an instant battery replacement which I accepted after chiding the shop assistant politely. She called Andrew, presumably the boss who promptly replaced the battery free of charge. However, Andrew did not show his face despite being just round the corner and there was not a word of apology from him. Apart from the disappointment I wasted my time returning to the shop and also had to pay a parking charge. Such a lack of concern for the customer. I am appalled how you could sell a watch with a flat battery, unbelievable, so your procedures are greatly at fault. If the watch had a second hand the fault might have been apparent. My own Royal watch? Well is my battery about to go flat? I would not recommend Lowrys and will not shop there again. Mervyn Robb Hillsborough”

Helpful Report

Posted 7 years ago

“Very good communcation. Asked a couple of questions and the response was very quick. Ik recieved the beautiful item (watch pulsar solar) within a week (international shipping). So, I'm more than happy.”

Helpful Report

Posted 7 years ago

“I found the website easy to navigate round, when the product arrived it was the size I expected and it was beautiful presented. It also arrived exactly when they said”

Helpful Report

Posted 7 years ago

“Great choice and very fast delivery. Everything arrived in perfect condition with a lovely bag to present it in for a gift!”

Helpful Report

Posted 7 years ago

“Such wonderful costumer service and received the necklace the next day beautifully packaged and 30% cheaper than other places!”

Helpful Report

Posted 7 years ago

“Good price and seriously fast delivery.”

Helpful Report

Posted 7 years ago

“My purchase from Lowry Jewellers was a very pleasant experience, it was handled expertly & quickly, as soon as my Order was placed it was quickly processed & dispatched & arrived on the day that said that it would, overall I was extremely satisfied.”

Helpful Report

Posted 7 years ago

“Ease of use for website and free next day delivery”

Helpful Report

Posted 7 years ago

“Excellent product with excellent price and quick delivery”

Helpful Report

Posted 7 years ago

“My purchased items were supposed to be delivered next day by royal mail, they were meant to be special delivery 1pm next day which would have been Friday however they still hadn't arrived by 11.30 am Saturday which meant I had to go to the local postal centre to collect as these were a surprise my wife's 40th birthday party later that day, very stressful and inconvenient to say the least,I'd recommend using a different courier in the future, that said the sales advisor that I spoke to prior to ordering was very good and helpful regarding how to order etc and the price was very keen and Web site user friendly.”

Helpful Report

Posted 7 years ago

“Great price, lovely charm and fast delivery, thanks Lowry Jewellers would buy off you again.”

Helpful Report

Posted 7 years ago

“Nothing went wrong I am afraid I clicked the wrong button. Good experience arrived quickly and although was not suitable sent back and got an immediate refund, thank you.”

Helpful Report

Posted 7 years ago

“Quick delivery”

Helpful Report

Posted 7 years ago

“Liked the jewellery received @ arrived on date promised”

Helpful Report

Posted 7 years ago

Lowry Jewellers is rated 4.9 based on 1,440 reviews