“Good value silver jewellery and great customer service. When one necklace broke they replaced it and helped sort out another problem online through the checkout process.”
“The jewellery arrived promptly and well packaged. I got it for a present with engraving and was surprised that it arrived so quickly. It looks good but a little flimsy but I expect that is because the cost of the silver. Therefore I have given it 4 stars.”
“I had made an error with my order and contacted the company to arrange for the item to be returned and request an alternative. The service was superb; the individual whom I spoke to was very helpful, it was very easy to return and the refund was very quick. A great experience all round.”
“I had concerns after ordering as no confirmation email was sent to me, I had to phone company to ensure all was ok with the order ,and that engraving message was as requested .
When item arrived was pleased with purchase”
“5star service, I received necklace from ordering in about 36hours, and free delivery.. Soo pleased with my necklace with all my families names on it, really beautiful.. Highly recommended.... ☺”
“The original item arrived within 2 days. But no chain. This was speedily sorted and one dispatched immediately following an explanatory email. I found the staff polite, efficient and well informed. I have nothing but praise for my treatment. Customer service is second to none.
Probably one of the best firms I have ever dealt with”
“Firstly the speed in which my product arrived. Almost next day service so impressed.
Second the quality of my silver chain. A full heavy chain not hollow or plated.
So happy I have ordered with them again.”
“I recently lost my beloved pet. I wanted a silver chain so I could wear his name tag as a memorial tribute to him. My chain arrived so fast. I was so impressed with the quality. I love my chain and have bought more as xmas gifts. Love silver makes me happy.”