Name: Love What You Eat
Address: Unit 5 Crossways Lane, Thornbury,, Bristol,
Rating: 4.30

“I am enjoying the different things I bought. I don't like the garlic and cheese king prawns.”

Posted 3 months ago

Thank you so much for your fantastic 5-star rating and taking the time to share your feedback on Love What You Eat! We truly appreciate your support.It's wonderful to hear that you are enjoying the variety of items you purchased. We're sorry to hear that the garlic and cheese king prawns didn't meet your expectations. We understand that taste preferences can vary, and we appreciate your honest input. We'll make sure to take note of your feedback to continuously evaluate and improve our offerings. Once again, thank you for your glowing review and for being a valued customer. If there's anything else we can do to exceed your expectations, please don't hesitate to reach out. We look forward to serving you again in the future!

Posted 3 months ago

“Good communication and delivery service. Goods were as described apart from the 6 oz steaks some of which ate very nicely and a few which were not cut so well and and a few which were inedible. Grilled quickly on a joy bbq these ought to have been all good. Regretfully had a few complaints”

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Posted 3 months ago

Dear Geoffrey, Thank you for taking the time to rate Love What You Eat with 4 stars. We appreciate your feedback and are thrilled to hear that you had a positive experience with our communication and delivery service. We apologize for any inconvenience caused by the inconsistency in the quality of the 6 oz steaks you received. We strive to provide top-notch products, and we regret that a few of them were not cut as well as expected. We understand that this may have been disappointing for you. We truly value your feedback and will be sure to address this issue with our team. Your remarks will help us improve our processes and ensure that all our products meet the highest standards. Thank you for choosing Love What You Eat, and we hope to have the opportunity to serve you better in the future. Best regards, LWYE

Posted 3 months ago

“Not a great experience. First of all, they had packaging supply issues and therefore, my order was delayed initially by 5 days. To be fair, they did call me to advise of this. However, the revised delivery date came and went with no package delivered. Two days later, after enquiring, my delivery had apparently got caught up at a warehouse and didn't get delivered.”

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Posted 3 months ago

Dear Andrew, Thank you so much for taking the time to provide us with your feedback about Love What You Eat. We truly appreciate your valuable input and sincerely apologise for the unfortunate experience you had with us. We are truly sorry for the packaging supply issues that occurred, resulting in a delay of your order by 5 days. Although we did inform you about the delay, we understand how frustrating it must have been for you to have to wait longer than expected. Moreover, we deeply apologise for the subsequent failure of delivering your package on the revised date. It's truly regrettable that your delivery got caught up at the courier warehouse, causing further inconvenience. Once again, we sincerely apologise for the inconvenience caused and thank you for bringing this issue to our attention. Your feedback is truly invaluable to us, and we will do everything in our power to rectify these shortcomings and provide you with the exceptional experience you deserve. Best wishes, LWYE

Posted 3 months ago

“Excellent quality, taste and service”

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Posted 3 months ago

Thank you so much for your amazing five-star rating of Love What You Eat! We truly appreciate your kind words and support. Your satisfaction is our top priority, and we're thrilled to hear that you found our quality, taste, and service excellent. Your feedback motivates us to continue delivering the best experience to all our valued customers. We hope to see you again soon!

Posted 3 months ago

“Everything I have purchased so far has been excellent quality and reasonably priced. I would recommend their products to anyone who might be considering purchasing their products”

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Posted 3 months ago

Hi Stephen, Thank you so much, Stephen, for your glowing 5-star rating of Love What You Eat! We truly appreciate your support and are thrilled to hear that you are enjoying our products. "Everything I have purchased so far has been excellent quality and reasonably priced" is fantastic to hear. Your recommendation means the world to us, and we couldn't be happier to have earned your trust. Thank you once again for taking the time to share your positive experience. We look forward to continuing to provide you with exceptional products that you can love and enjoy. Best wishes, LWYE

Posted 3 months ago

“Always tasty products & on this occasion great service from Gary.”

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Posted 3 months ago

Dear G., Thank you so much for your fantastic 5-star rating of Love What You Eat! We truly appreciate your support and are thrilled to hear that you enjoyed your experience with us. Always tasty products & on this occasion great service from Gary, is truly delightful to hear! Our team works diligently to provide top-notch service, and it's wonderful to know that we delivered on that front. We want to extend our deepest gratitude to you for being a loyal customer. It's customers like you who inspire us to continue delivering the best quality and service possible. We look forward to serving you again soon! Best regards, LWYE

Posted 3 months ago

“The swordfish was excellent but little disappointed with the meat (steaks).”

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Posted 3 months ago

Dear Luigi, Thank you so much for your 4-star rating! We truly appreciate your feedback on Love What You Eat. Your kind words about the swordfish are incredibly gratifying to hear – we're thrilled that it exceeded your expectations! We apologise for any disappointment you experienced with the meat (steaks). Your feedback is invaluable to us as it helps us identify areas where we can improve. Rest assured, we'll take your comments into consideration and work towards ensuring every aspect meets your expectations and our high standards. Thanks again, Luigi, and we hope to welcome you back to Love What You Eat soon! Warm regards, LWYE

Posted 3 months ago

“Had a bit of a problem with my first order but the team was extremely helpful and polite at all times. Since then order has arrived when they said it would. As for the products they sell, they are all very tasty and great value . Will continue to use them on a regular basis.”

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Posted 3 months ago

Dear Stephen, Thank you so much for taking the time to leave a 5-star rating for Love What You Eat! We truly appreciate your support and are thrilled to hear that you have had a positive experience with our team. We apologise for any inconvenience you may have experienced with your first order, but we are glad that our team was able to assist you promptly and courteously. Your feedback is immensely valuable to us, and we always strive to provide the best service possible. We're delighted to hear that your subsequent orders have arrived on time. We work hard to ensure timely delivery so that you can enjoy our delicious products without any delays. Your kind words about the taste and value of our products put a big smile on our faces. We are dedicated to offering tasty and high-quality items at affordable prices, and it's fantastic to know that we have succeeded in doing so. Thank you for choosing Love What You Eat as your regular supplier. We truly appreciate your loyalty and look forward to continually serving you with exceptional products and service. Warm regards, LWYE

Posted 3 months ago

“After a bumpy start we sorted the communication problem out and the fish which was delivered was lovely. I say WAS lovely because it's nearly all gone!!”

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Posted 4 months ago

Dear Lynne-Rosemarie, Thank you so much for taking the time to provide us with your valuable feedback regarding your experience with Love What You Eat. We sincerely appreciate your feedback and we're truly sorry for the inconvenience you have faced. We deeply apologise for the lack of one item in your delivery and for the subsequent failure to deliver the fish as promised on Saturday. It is certainly not the level of service we strive to provide. We understand your disappointment and frustration, especially considering that you were trying our services for the first time. In regards to the lack of communication, we can confirm we have sent multiple emails on the 25th & 30th as well as this morning in response to your recent emails so please can you check your spam folder incase they have been put in there. We have dispatched the missing item from your order on the 31st and should be with you on the 1st (today), we have emailed you this information this morning. We truly value your potential as a future regular customer, and we want to make things right. Once again, we apologise for any inconvenience caused and appreciate your understanding. Kind regards, LWYE

Posted 4 months ago

“Some fish out of bags couldn't identify which was which”

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Posted 4 months ago

Dear Edwin, Thank you so much for your review of Love What You Eat! We really appreciate you taking the time to share your feedback with us. We are sorry to hear that some of the items you received were not in sealed bags making it hard to identify which is which. This is something we will take up with our production team to ensure that this does not happen again with any future orders. Thanks again, Edwin! We look forward to serving you again soon. Warm regards, LWYE

Posted 4 months ago

“Excellent service and products”

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Posted 4 months ago

Dear Reviewer, Thank you so much for taking the time to leave us your raving 5-star review for Love What You Eat! We greatly appreciate your feedback and support. We are thrilled to hear that you found our service and products excellent. We strive to provide nothing but the best to our valued customers, and your satisfaction is truly our ultimate goal. Once again, our team would like to express our gratitude to you for choosing Love What You Eat. We look forward to serving you with our top-notch service and high-quality products in the future. Warm regards, LWYE

Posted 4 months ago

“The stuffed belly pork joints i bought were wonderful.”

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Posted 4 months ago

Dear Djp, Thank you so much for your incredible 5-star rating of Love What You Eat! We deeply appreciate your positive feedback and are thrilled to hear that you had a wonderful experience. The stuffed belly pork joints you bought were truly delightful. We take great pride in offering top-quality dishes and it's fantastic to know that they left a lasting impression on you. We look forward to serving you again soon with more delicious meals. Thank you for choosing Love What You Eat! Kind regards, LWYE

Posted 4 months ago

“Enjoyed everything best quality best tasting food I've had in a long time”

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Posted 4 months ago

Dear Sue, Thank you so much for taking the time to share your wonderful 5-star rating of Love What You Eat! We are thrilled to hear that you enjoyed everything and consider our food to be the best quality and tasting you've had in a long time. Your kind words truly mean the world to us and serve as a great motivation to continue delivering exceptional dining experiences. We look forward to serving you again soon! Warmest regards, LWYE

Posted 4 months ago

“I know this is a small family business and I don't like to give bad reviews, However the way your Company has treated My Mother who is a Disabled pensioner and is also housebound, Three members of your company spoke to her and ALL were in desperate need of anger management, I walked into my Mum's house and I have NEVER seen her so distressed, And all because she dared to tell you how bad and dirty the mussels were that she received, How dare you treat her in this manner, even after I emailed you you still had an anger problem, Your Company needs to get anger management and learn some people skills, Because if you think it's ok to treat an elderly woman and get her so stressed she is in tears sobbing, well you should not be running a business”

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Posted 4 months ago

Dear Agnes, Thank you so much for taking the time to provide us with your valuable feedback on Love What You Eat. We truly appreciate your input and are grateful that you reached out to let us know about your experience. We would like to offer our sincere apologies for any inconvenience or disappointment caused. We understand your concern regarding your attempt to contact us on behalf of your mother, and we apologise for any difficulties encountered in this process. We are happy we have now rectified this issue with your mother (spoken to via email). Once again, thank you for bringing this matter to our attention. Your feedback is immensely valuable to us, and we look forward to resolving this issue and ensuring a positive experience for you Kind regards, LWYE

Posted 4 months ago

“Never got my order”

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Posted 4 months ago

Dear Elena, Thank you so much for taking the time to share your feedback with us regarding your experience with Love What You Eat. We greatly appreciate it! Firstly, we want to sincerely apologise for the inconvenience you faced with your order. We understand how frustrating it can be when such situations arise, and we truly apologise for falling short of your expectations. We do not like to let our customers down and are sorry we had to issue a refund. Your feedback is valuable to us, as it helps us identify areas where we can improve our services. Once again, we genuinely appreciate your time and effort in bringing this matter to our attention. Thank you for your understanding, Elena. We look forward to hearing from you soon. Best regards, LWYE

Posted 4 months ago

“I knew that my delivery was imminent so stayed at home. My order was well packed in ice and was delivered by a really friendly driver. Everything was fine out of the box and I would definitely order from you again.”

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Posted 4 months ago

Dear Valerie, Thank you so much for your wonderful 5-star rating of Love What You Eat! We truly appreciate your support and are thrilled to hear that you had such a positive experience with our service. We're delighted to know that your order was delivered promptly and was well packed in ice to ensure its freshness. Our team takes great pride in ensuring that each delivery arrives in perfect condition. It's fantastic to hear that the driver who delivered your order was friendly and that everything was in excellent condition upon arrival. Your feedback is incredibly valuable to us, and we couldn't be happier knowing that you would definitely order from us again. We look forward to serving you with more delicious meals in the future. Thank you once again for your glowing review. We truly appreciate your support and recommendation. Warm regards, LWYE

Posted 4 months ago

“Yet to cook the food but it looks good. Somewhat disappointed that part of the accepted order was out of stock but I guess these things happen”

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Posted 5 months ago

Dear Stuart, Thank you so much for taking the time to leave us a review and for giving Love What You Eat a 4-star rating! We truly appreciate your feedback and support. We're thrilled to hear that you find our food visually appealing. We understand that the disappointment of having a part of your accepted order out of stock can be frustrating, and we sincerely apologise for any inconvenience caused. We strive to deliver the best service possible, but sometimes unexpected situations can occur. Nevertheless, we appreciate your understanding and flexibility. Your satisfaction is our top priority, and we promise to make your next experience even better. Thank you once again for choosing Love What You Eat. We look forward to serving you again soon! Best regards, LWYE

Posted 4 months ago

“Service was great however the product was very poor. The scallops were covered in thick ice and this had deteriorated the scallop flesh with freezer burns. Again the prawns were in the same condition with huge lumps of ice on them. when they were defrosted the shells of the prawns were soft and the prawn flesh falling to bits. Not happy at all”

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Posted 5 months ago

Dear Andrew, Thank you so much for taking the time to provide us with your feedback on Love What You Eat. We truly appreciate your honesty and apologise for the disappointing experience you had with our product. We are truly sorry to hear that the scallops and prawns you received were in poor condition, with freezer burns and excessive ice on them. This is certainly not the quality we strive to deliver to our customers. We deeply regret any inconvenience this may have caused you. Your feedback is invaluable to us as it helps us identify areas of improvement and ensure that such issues do not occur again in the future. We want to make it right and provide you with an exceptional dining experience. In order to rectify this situation, we would appreciate it if you could provide us with more details regarding your order. This will help us investigate the matter further and take appropriate action. Please feel free to drop us an email and we can look to rectify this and provide some compensation to yourself as well Once again, we sincerely apologise for any dissatisfaction and thank you for bringing this matter to our attention. We truly value your patronage and look forward to the opportunity to make things right for you. Best regards, LWYE

Posted 4 months ago

“only cooked the turkey. carved great. looking forward to cooking all the other joints.pleased with purchase.”

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Posted 5 months ago

Dear Arthur, Thank you so much for taking the time to leave us a 5-star rating for Love What You Eat! We truly appreciate your support and are delighted to hear that you had a great experience with our product. We're thrilled to know that you found it easy to cook the turkey and that it turned out to be great. We hope that you continue to enjoy cooking all the other joints as well. Your satisfaction is our top priority, and it warms our hearts to know that you are pleased with your purchase. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Once again, thank you for your positive feedback and continuous support. Best regards, LWYE

Posted 5 months ago

“Customer service exceptional”

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Posted 5 months ago

Dear Heather, Thank you so much for taking the time to leave us a 5-star rating on Love What You Eat! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with our team Customer service is our top priority, and we're glad to hear that you found it exceptional. We strive to provide outstanding support to our users, and your kind words motivate us to keep delivering a high level of service. Once again, thank you for choosing Love What You Eat. We hope it continues to meet your expectations, and please don't hesitate to reach out if you have any further questions or need assistance. Best regards, Love What You Eat Team

Posted 5 months ago

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