Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,326 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 17th February 2025

Matt Grainger

Love Logs 5 star review on 14th February 2025

Deborah Richardson-Webb

Love Logs 5 star review on 1st February 2025

Shangita Haq

Love Logs 5 star review on 21st January 2025

CAROL RAVEY

Love Logs 5 star review on 15th December 2024

Deborah Holt

190

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the logs. They are short, but also chunky, so fit in my Hobbit Stove perfectly. Will buy again.”

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Posted 1 year ago

Thanks for the great review, Susan! We're glad you love your logs and look forward to seeing you again soon 😀 Heather

Posted 1 year ago

“Ordered on line and delivered very quickly. Good quality wood for my Weber Smoker.”

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Posted 1 year ago

Thank you for the 5* star review, Richard! We're glad you were happy with your order, happy cooking! Heather

Posted 1 year ago

“Great service and fast delivery.”

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Posted 1 year ago

Thank you for the lovely review, we're so glad you were happy with the service 😀

Posted 1 year ago

“Great service as ever from Love Logs. Their pizza oven kindling is the best I've tried. Really pleased to see they now sell charcoal that's sustainably sourced and produced in the UK. Ordered my first batch last week and it arrived within 2 days. Haven't had a chance to use it yet because of all the rain but looks to be top notch quality”

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Posted 1 year ago

Thank you so much for the lovely review, Chris, it's great to see our regular customers' names pop up 🤩 Heather

Posted 1 year ago

“Excellent service and communication. The smoking wood I purchased was very high quality. Highly recommend.”

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Posted 1 year ago

Thank you for the excellent review, Joseph 😀 We're glad you were happy with your order and hope to see you again soon! Heather

Posted 1 year ago

“Speedy delivery. Very pleased”

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Posted 1 year ago

Thank you for the great review, Dominic, we're so glad you were pleased with your order! Thanks Heather

Posted 1 year ago

“Love this company - amazing wood products and run by lovely people with a genuine passion for cooking with wood. Personally I'm using the wood for smoking wood for long brisket/rib/pulled pork cooks and the flavour I get is second to none. Hoping to expand my BBQ/grill/oven set up over the next few years and LoveLogs will be my first port of call when the time comes for wood logs!”

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Posted 1 year ago

Thank you so much for the brilliant review, Sam, we can't wait to hear what you cook next 🔥 Heather

Posted 1 year ago

“Once again, outstanding :) Your service is second to none… thank you.”

Love Logs 5 star review on 29th July 2023

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Posted 1 year ago

Thank you so much for the outstanding review, Justin. We bet whatever you've got cooking in there is going to be awesome! Heather

Posted 1 year ago

“Fantastic personal service and great products. Will definitely be using Love Logs again - planting trees as you buy is a real bonus for us all.”

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Posted 1 year ago

Thank you so much for the fantastic review, we can't wait to see you again 😀 Heather

Posted 1 year ago

“Great service, very quick good quality”

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Posted 1 year ago

Thank you for the great review, Bryan! We're glad you were happy with the service and hope to see you again soon 😀 Heather

Posted 1 year ago

“Excellent communication and the hand written signature in the box was a lovely touch. The wood and natural firelighters burned great and we had some delicious pizza!”

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Posted 1 year ago

Thank you so much for this great review, Tim! We're so glad you were happy with your order and hoping for some good weather so you can make lots more pizzas! 🍕 Heather

Posted 1 year ago

“from order to delivery and onto the pizza oven we are very impressed with the service and products and would highly recommend Love Logs”

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Posted 1 year ago

Thank you so much for the fantastic review Julie! Happy pizza making 🍕 Heather

Posted 1 year ago

“I've already put this review on Trustpilot, but maybe this goes somewhere else, so I've chopped it again : I've been buying dust for cold smoking from another supplier for over 10 years, but recently had a minor altercation with them about a faulty product, so thought I'd look around and see who else was out there. I found Love-logs, as well as several others who failed my assessment. I emailed Love-logs to enquire about the suitability of using their dust in a traditional style spiral. I asked about the general quality, and particularly the 'fineness' of the dust, which is notoriously difficult to get lighted. I received very prompt and convincing reassurance, so ordered a 3kg bundle, which DPD said would be delivered the very next day (I delayed it because I would be out). I used it immediately. On opening the packets I was immediately impressed with the fineness of the dust, and it lit easily first time with a tea light. The spiral burned completely round, and when I emptied it this morning to refill for a second run, I was amazed how clean the burn was. The spiral needed very little scraping indeed. Previously my old dust would need considerable scraping out, as it left quite a thick 'tarry' residue around the spiral each time. Delighted. Here's to another 10 years with my new supplier!”

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Posted 1 year ago

Thank you so much for copying your review here Ms Henson! This one shows on our website rather than just on Trustpilot so we really appreciate you leave it in both places 😊 Heather

Posted 1 year ago

“Great quality charcoal, smoking wood and wood splits. Next day delivery, no plastic packaging, brilliant!”

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Posted 1 year ago

Thank you for the brilliant review, Ben, we're glad you loved your logs! Happy cooking and we'll hopefully see you again soon 🔥 Heather

Posted 1 year ago

“This company is amazing the logs are always delivered on time every month without fail, so come on if you want the best then Love logs is it”

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Posted 1 year ago

Thank you so much for the amazing review, Paul! We're so glad you love your logs 🔥 Heather

Posted 1 year ago

“Quick and simple service. We also love the ethos of the company.”

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Posted 1 year ago

Thank you so much for the lovely review. We're really glad you've been happy with your experience with us and hope to see you again soon 💚 Heather

Posted 1 year ago

“Great products, delivered quickly and in sustainable packaging. Will be ordering again. Thanks”

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Posted 1 year ago

Thank you for the fantastic review, Gareth! We're glad you were happy with your order and hope to see you again soon 😊 Heather

Posted 1 year ago

“Happy to have found Love Logs. I buy the sustainable oak charcoal and ok, it's expensive but it's definitely worth it, as are the firelighters. It lasts much longer than the lumpwood or briquette stuff so you don't need to use as much. No more of that lighter fuel smell from the barbie. Great service too with deliveries made promptly after ordering.”

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Posted 1 year ago

Thank you so much for the fantastic review, Kevin 🤩 We do appreciate that we're not the cheapest on the market but we're glad you agree it's worth paying a little extra to get a great quality product. Happy cooking and we hope to see you again soon! Heather

Posted 1 year ago

“Burns great, fast efficient delivery and no imported charcoal guilt! Love it.”

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Posted 1 year ago

Thanks Sam, we're so glad you love it! Happy cooking, fingers crossed for some good weather 🔥 Heather

Posted 1 year ago

“Ordered both charcoal and smoking wood chunks and been really happy with both. I placed an order with big green egg and was appaled at the poor quality (literally a bag of charcoal powder) and it took 10 days to arrive. After a quick look online and I found love logs who do next day delivery, and a far superior quality product. Will be ordering from them again.”

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Posted 1 year ago

Thank you so much for the fantastic review, Philip. We're so glad you were pleased with your order and hope to see you again soon. Happy cooking 🔥 Heather

Posted 1 year ago

Love Logs is rated 5.0 based on 2,326 reviews