Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,286 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,286 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 1st February 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great to have a small business able to provide a large scale business service. Logs are lovely and burn great.”

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Posted 2 years ago

Ahhhh this has made our night!!! Thanks so much Warwick 😃😃😃 Paul & Heather

Posted 2 years ago

“Great, easy to use website with excellent products and prices to match. Delivery was very quick, communication was brilliant AND completely plastic-free. Won't be shopping anywhere else.”

Love Logs 5 star review on 11th May 2022

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Posted 2 years ago

Woahhhhh love that photo!!!!! Thanks so much for the review, Joe 😃 Paul & Heather

Posted 2 years ago

“Great product, even sizes, consistent throughout the box. Would recommend 100%. Next-Day delivery too!”

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Posted 2 years ago

Thanks so much Muhammad, that's really great to hear! Heather & Paul

Posted 2 years ago

“Love logs are a brilliant company. They provide top quality wood for my pizza oven, which get up to temperature in 20 minutes. I recently purchased charcoal and kindling for my BBQ and chiminea respectively and they have both proven to be very good. Customer service is excellent and you don’t have to buy much to get free next day delivery with DPD. All this whilst being very eco and planting trees with your order.”

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Posted 2 years ago

Love this Andy thanks so much! You sound just like us, outdoors all the time 😃 Don't forget to share your referral code for £5 off - https://www.love-logs.com/pages/tell-a-friend. Paul & Heather

Posted 2 years ago

“Great logs and a wonderful fire ❤️‍🔥”

Love Logs 5 star review on 10th May 2022

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Posted 2 years ago

Ahhh this looks amazing, best thing about this time of year is fires outside! Enjoy 😎 Paul & Heather

Posted 2 years ago

“Fantastic service, price and turnaround time on delivery - could not be happier!”

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Posted 2 years ago

Thanks so much Stephanie, this is what we like to hear!!! Paul & Heather

Posted 2 years ago

“These are a great buy. I purchased logs for my pizza oven and they did the job! The order was delivered quickly and carefully and I was quite satisfied with the price I paid. I would recommend and I will be ordering in future.”

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Posted 2 years ago

Thanks so much Vicki, happy pizza making! 🍕 Paul & Heather

Posted 2 years ago

“A smashing company, super quick & friendly. Will always use for my pizza oven needs xx”

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Posted 2 years ago

Thanks so much Ashley! Happy pizza making 🔥 Paul & Heather

Posted 2 years ago

“Great service, got great dry wood delivered to my door in a few days. Only downside was that three packages arrived with three differed trucks so they should do more to ensure most efficient delivery with eye on carbon footprint for their logistics.”

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Posted 2 years ago

Hey Emad! We aren't in control of the DPD network so there is nothing we can do, but we selected DPD as our courier as they actually offset every single delivery making sure they are carbon neutral 😃 Paul & Heather

Posted 2 years ago

“Great choice of eco friendly products I can have confidence in-food friendly too. Lightening quick delivery. Much better than buying what looks like nasty stuff from the garage forecourt!”

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Posted 2 years ago

Good charcoal is SUCH a game changer isn't it! Thanks for your support 😃 Heather & Paul

Posted 2 years ago

“Great service and the charcoal is top class.”

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Posted 2 years ago

Good to hear, it makes such a difference to use great charcoal doesn't it! Happy grilling 😃 Paul & Heather

Posted 2 years ago

“Excellent product and we're well packaged for a speedy delivery”

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Posted 2 years ago

You've summed us up right there Janis 😃 Thanks! Heather & Paul

Posted 2 years ago

“Brilliant, great product and so pleased to support a British supplier.”

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Posted 2 years ago

Thanks so much Lisa, we're very happy to have you supporting us 😃 Heather & Paul

Posted 2 years ago

“Good to buy from a company with decent ethics! Great product and always delivered promptly. The hardwood cut for the Gozney Dome has a long burn and doesn’t produce too much smoke.”

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Posted 2 years ago

😃😃😃

Posted 2 years ago

“Sticks for pizza oven. Arrived promptly, well packed in recyclable cardboard. Wood is dry, well seasoned and gets the pizza oven to temperature. Easy to add fuel to the firebox as necessary. I will buy again when I need more.”

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Posted 2 years ago

Thanks so much for the lovely review, we started the business because we wanted to make fuelling pizza parties easy, so we love these stories! Paul & Heather

Posted 2 years ago

“Several major outlets didn't have wood pellets. These guys delivered in 2 days in sustainable packaging. Totally awesome. I ain't going anywhere else now.”

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Posted 2 years ago

Thanks so much Richard that's great to hear! Most pellets you find in stores will be Russian which is why they've disappeared - ours will always be UK-made 😃 Paul & Heather

Posted 2 years ago

“Great service, easy to store boxes and good quality wood. Will not use anyone else for my logs.”

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Posted 2 years ago

Ahhh thank you so much 🤩 🤩 🤩

Posted 2 years ago

“Always simple to order, always fast and always a good quality product. I also just like the messaging from Love Logs - as in what they are trying to achieve, it feels like you are making a small contribution to a better way of doing things 👍”

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Posted 2 years ago

Ahhhh thanks SO much, it's reviews like this that make us keep plugging away and keep helping the industry make baby steps of change 😃 Heather & Paul

Posted 2 years ago

“Cherry logs - I've found it difficult to find a good supply of cherry for my offset smoker. Found Love Logs and their offering looked good so tried them out. Very happy! Great logs, excellent size and quality and free delivery as well, couldn't be happier!”

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Posted 2 years ago

It's SUCH a hard timber to source because it ends up getting thrown on wagons in mixed loads, we got lucky with this batch! Unfortunately when it's gone, it's gone - but we're working hard to find more! Thanks for your support 💚 Paul & Heather

Posted 2 years ago

“Love Logs are a fantastic company. This is my second purchase from Heather and Paul and as soon as this box is done I will be vack for more. Amazing quality Quick delivery Always happy to chat about best application of then product. Blooming nice folk!”

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Posted 2 years ago

Boooooom! We love you too Chris 💚

Posted 2 years ago

Love Logs is rated 5.0 based on 2,286 reviews