Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,286 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,286 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

paul@love-logs.com

Love Logs 5 star review on 1st February 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality charcoal, delivered, from sustainable UK sources. Nice.”

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Posted 2 years ago

Thanks so much, Max 💚

Posted 2 years ago

“excellent service”

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Posted 2 years ago

THanks so much John, very kind of you - look forward to seeing you back soon! Heather & Paul

Posted 2 years ago

“Great communication and speedy delivery”

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Posted 2 years ago

Thanks so much for the lovely review 😃 Heather & Paul

Posted 2 years ago

“Great service arrived in time and well packaged, will definitely reorder.”

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Posted 2 years ago

Thanks so much for the review Graham, we look forward to seeing you again! Heather & Paul

Posted 2 years ago

“Reliable and fast service, yet to use the logs”

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Posted 2 years ago

Thanks so much! We hope you enjoy 🔥 Heather & Paul

Posted 2 years ago

“We are yet to use the wood pellets, but they look good and the service was excellent. Thank you”

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Posted 2 years ago

Thanks so much Anthony, we're confident you'll love them! Happy pizza making 🍕 heather & Paul

Posted 2 years ago

“I bought the pellets and firelighters for our new pizza oven and used them last weekend. Fabulous pizzas and it was really helpful to have the video to watch! Thanks.”

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Posted 2 years ago

Thanks so much Christin! They look like great pizzas considering it's a new oven!!! Happy pizza making 🍕 Heather & Paul

Posted 2 years ago

“Great delivery time, great ethical company”

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Posted 2 years ago

Thanks so much Thomas, we appreciate your support! Heather & Paul

Posted 2 years ago

“Fantastic service, Paul was very helpful with some advice around what to get and next day delivery. Highly recommend”

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Posted 2 years ago

You're so welcome, just love making it easy for people to cook pizza 🍕 Paul

Posted 2 years ago

“Incredible service Even sent me complimentary firefighters and video tips of how to get started with pizza oven Already LOVE this family company and their ethics Will defo carry on buying my products from them 🥰”

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Posted 2 years ago

Ahhhh thank you SO MUCH Angela! Happy pizza making 🍕 Heather & Paul

Posted 2 years ago

“Haven't used yet, but can confirm it did arrive the following day, which was a bonus as I live in North East Scotland. Was also pleased pellets arrived in paper packaging rather than plastic, also the 2 bonus packs of paper lighters were welcome too.”

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Posted 2 years ago

And who said small businesses couldn't compete with Amazon 😎 Happy pizza making Stuart 🍕 Heather & Paul

Posted 2 years ago

“Great products, eco friendly packaging and quick delivery!”

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Posted 2 years ago

Thank you Joanne!

Posted 2 years ago

“Excellent product and service”

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Posted 2 years ago

Thanks so much 😃 Heather & Paul

Posted 2 years ago

“Arrived quickly and pizza oven pellets seemed to work very well on the first cook”

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Posted 2 years ago

Thanks so much Andrew, happy pizza making! 🍕 Heather & Paul

Posted 2 years ago

“Great price, quick delivery, good customer service, not a lot else to say”

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Posted 2 years ago

Does what it says on the... website 😎 Heather & Paul

Posted 2 years ago

“Bought the oak charcoal. Superb. Did not have to use much. Heat was intense and steady. No smoke. Delivery was next day and a glitch by the courier was sorted out at once and with no fuss by LL. Highly recommended.”

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Posted 2 years ago

We LOVE that oak charcoal! You should try the applewood next - it's smells INCREDIBLE! Thanks for the review Richard 😃 Heather & Paul

Posted 2 years ago

“Great wood and great service”

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Posted 2 years ago

Thanks so much Adrian!

Posted 2 years ago

“I have been delighted with both the product I ordered and the friendly, efficient customer service from Love Logs. We had a fantastic barbecue using their Sustainable British Charcoal (on our Big Green Egg) - the coals were easy to light, kept their heat for ages and produced a lovely mellow smoky taste in the food. I have discovered that it is well worth paying for high quality charcoal like this - it really does make the food taste better - and I was impressed by the sustainability of the Love Logs product. Even more impressive was their friendly, prompt and efficient response to an issue with delivery (completely the fault of the courier!) which was sorted out quickly. I will definitely buy from them again!!”

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Posted 2 years ago

Good and bad charcoal is like night and day, isn't it!!! Thanks so much for the lovely review Anna, and happy BBQing 😃 Heather & Paul

Posted 2 years ago

“Perfect, from order to delivery it was perfect.”

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Posted 2 years ago

That's what we like to hear 😎 Thanks Mike! Heather & Paul

Posted 2 years ago

“Very good service. Logs are superb and burn very well. Very nicely packaged. I will be getting my log burning supplies from this company from now on. I love the fact they are doing it sustainability aswell.”

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Posted 2 years ago

Thanks Gary, we do a little happy dance when we get repeat orders, so we'll look forward to seeing you again next winter! Heather & Paul

Posted 2 years ago

Love Logs is rated 5.0 based on 2,286 reviews