Love Logs Reviews

Name: Love Logs
Address: Unit 7 Two Woods Trading Estate, Talbots Lane, Brierley HIll, Dudley
Rating: 4.96

5.0 Rating 2,273 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,273 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 1st February 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good delivery and excellent customer service.”

Helpful Report

Posted 1 year ago

Thank you for the great review, we hope to see you again soon 🤩 Heather

Posted 1 year ago

“I have been using the kindling, hobbit logs and fire starters since the weather started to cool down. The firefighters light easily, the kindling burns hot and has had no problem starting a fire in my small log burner. I had some delivery issues, absolutely not the fault of Love Logs, and Heather’s customer service was outstanding. She was incredibly responsive to my emails and resolved the problem immediately. I would not hesitate to recommend Love Logs both for their products and customer service.”

Helpful Report

Posted 1 year ago

Thank you so much for the fantastic and detailed review, Claire 🙌 We're so sorry about the issue with the courier but really glad you were happy with the resolution. We hope to see you again soon! Heather

Posted 1 year ago

“Good quality selection of logs”

Helpful Report

Posted 1 year ago

Thank you for the great review! Please could you let us know if there is anything we could have done to go from 4 stars to 5 stars? Thanks Heather

Posted 1 year ago

“I found love logs very helpful I needed logs no longer than 8inch long this was no problem, very happy with my order and would recommend them to friends and family Tony Richards”

Helpful Report

Posted 1 year ago

Thank you so much for the great review, Tony! Stay toasty and we'll see you again soon 🤩 Heather

Posted 1 year ago

“Great kindling delivered speedily.”

Helpful Report

Posted 1 year ago

Thank you for the great review, we're so glad you were pleased with your order 🙌 Heather

Posted 1 year ago

“I cannot praise this company enough! The website is easy to navigate, they are innovative and eco conscious, and their products are delivered both promptly and beautifully packed.”

Helpful Report

Posted 1 year ago

Ahhhh thank you so much for this amazing review, Georgie! We love seeing our regular customers' names pop up 🤩 Stay toasty, and we'll see you soon! Heather

Posted 1 year ago

“Prob about my 10th box of Love Logs wood for pizza ovens. Top quality and works like clock work. Highly recommend.”

Helpful Report

Posted 1 year ago

Thanks so much for the great review, Mark! Happy pizza making, and we'll see you again soon 🍕 Heather

Posted 1 year ago

“At last, I have found the perfect small-sized logs for my Hobbit wood burner. Excellent service and the logs were received the next day. Will definitely be using their services again.”

Helpful Report

Posted 1 year ago

Thank you so much for the fantastic review! We're really glad you were pleased with your order and look forward to seeing you again soon 🤩 Heather

Posted 1 year ago

“What a lovely surprise. I ordered the wood burner starter kit and it came beautifully packaged with eco friendly packaging. The delivery was on time and the logs burnt beautifully. Extra special was barely any mess. Highly recommend this product.”

Helpful Report

Posted 1 year ago

Thank you so much for that lovely review, Sue! We're so happy you were happy with your order, and we will see you again soon 🙌 Heather

Posted 1 year ago

“Efficient, friendly and enviromentally aware. Good job.”

Helpful Report

Posted 1 year ago

Thank you for the lovely review, Patrick, we're so glad you were please with the service! See you again soon 💚 Heather

Posted 1 year ago

“Very efficient process from order to delivery and just the right size logs for our pizza oven”

Helpful Report

Posted 1 year ago

Thanks for the great review, Rob, we're so glad you were pleased with your order. Happy pizza making and we hope to see you again soon 🍕

Posted 1 year ago

“Good company to deal with items came quickly and as described”

Helpful Report

Posted 1 year ago

Thanks for the great review James! Happy cooking and we hope to see you again soon 🙌 Heather

Posted 1 year ago

“Great service and company. Paul answered a numbered of questions I had on my order. Their logs were significantly better in creating heat required for my Delivita pizza oven than the ones I had purchased via Qubox. Also the logs previously purchased are far too big, Love Logs provide bespoke sizes so you know they will be perfect for your needs. I would highly recommend Love Logs and I will be using them for all my future purchases. As a bonus they are environmentally friendly.”

Helpful Report

Posted 1 year ago

Thank you so much for the fantastic review, Simon 🤩 As pizza fiends, we know how important it is to have the right wood for your oven, so we're glad we could help! Happy pizza making and we look forward to seeing you again soon! Heather

Posted 1 year ago

“This is the first time I have ordered from this company. I have a very small wood burner but due to hand injuries I am unable to chop the regular size logs in half so when I found this company offering 'Hobbit' logs I ordered a box. They arrived within a few days and though a bit on the expensive side they are perfect for my tiny stove. Thank you”

Helpful Report

Posted 1 year ago

Thank you for the great review, Lesley. While we admit we aren't the cheapest, we're so glad you were happy with the product and service, and we hope to see you again soon 😊 Heather

Posted 1 year ago

“Super quick delivery of high-quality, planet-friendly wood!”

Helpful Report

Posted 1 year ago

Thank you for the brilliant review, we're happy you're happy 😀 See you soon Heather

Posted 1 year ago

“Such a great, lovely, reliable company! The logs are exceptional and sustainable too. Very efficient and speedy delivery.”

Helpful Report

Posted 1 year ago

Thank you for the fantastic review 🤩 We're so glad you love your logs and were happy with the service and we hope to see you again soon! Heather

Posted 1 year ago

“These smaller logs have been ideal for our log burner. They produce a lovely flame and little smoke.”

Helpful Report

Posted 1 year ago

Thank you for the brilliant review, Tim, we're really glad you were happy with your Hobbit Logs 🤩 See you again soon Heather

Posted 1 year ago

“Very happy with my order of little logs for my pizza oven. Easy process and delivered very quickly, thank you.”

Love Logs 5 star review on 8th October 2023

Helpful Report

Posted 1 year ago

Thank you for the great review, Michelle. Happy pizza making, it looks like you've got some great leoparding on that crust 🤩 Heather

Posted 1 year ago

“Great service, looking forward to my monthly arrival of logs in recyclable packaging.”

Helpful Report

Posted 1 year ago

Thank you for the great review, Tim 🔥

Posted 1 year ago

“The Hobbit logs are great, the friendly people are great, and when I'm burning them my grate's great! Thanks folks!”

Helpful Report

Posted 1 year ago

Thank you Clive, we love seeing our regular customers' names pop up 😀 I'm sure we'll see you again soon! Thanks Heather

Posted 1 year ago

Love Logs is rated 5.0 based on 2,273 reviews