Love Logs Reviews

Name: Love Logs
Address: Unit 7 Two Woods Trading Estate, Talbots Lane, Brierley HIll, Dudley
Rating: 4.96

5.0 Rating 2,283 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,283 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 1st February 2025

186

Anonymous

Anonymous // 01/01/2019

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“Great product , arrived as requested and on time. Helpful video from Paul explaining why they had changed firelighter supplier”

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Posted 2 years ago

Thank you for the review, we're glad you like the new product 🔥

Posted 2 years ago

“I've ordered from Love Logs a few times and delivery is always prompt and well packaged. Their logs are ideal for my small log burner.”

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Posted 2 years ago

Thank you for the great review Rosalind, we're so glad you're pleased with the product and the delivery 🙌

Posted 2 years ago

“Excellent service, logs arrived quickly and the packs are great and got our wood burner going nicely!”

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Posted 2 years ago

Thank you so much for the review, we're happy you're happy 😀

Posted 2 years ago

“Fantastic service, thank you”

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Posted 2 years ago

Thank you for the review Lesley, we're glad you were pleased with the service 😀

Posted 2 years ago

“These logs are lit! A revelation compared to the petrol station logs we've been using.”

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Posted 2 years ago

Thank you Simon, we couldn't believe the difference when we first used properly dried wood either - it's life changing! Hope to see you again 🔥

Posted 2 years ago

“This is my second order of wood pellets for my Ooni pizza oven, they burn perfectly and give my Ooni the heat I require to make fantastic pizzas.”

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Posted 2 years ago

Thank you so much for the great review Craig, let's hope you get plenty of opportunity to make winter pizzas 🍕

Posted 2 years ago

“Second order. Great service”

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Posted 2 years ago

Thank you Stuart, hope to see you back for your third order soon 😉

Posted 2 years ago

“I placed my first order for bbq smoking wood and the order was dispatched really quickly. If DPD had not sent the parcel to the wrong address it would have been perfect. But planet Friendly Firewood ensured my original order was dispatched and delivered within 2 days.”

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Posted 2 years ago

Thank you for the great review! It's frustrating when our delivery partner messes up but we're glad we could resolve the issue quickly for you 😀

Posted 2 years ago

“Great products and great service, underwritten by admirable motives and values.”

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Posted 2 years ago

Thank you for taking the time to leave a review Nick, it's great to have you on board 🔥

Posted 2 years ago

“Ordered the smoking chunks one day and next day delivered perfectly - outstanding service and would not hesitate to recommend. BR Lee”

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Posted 2 years ago

Thank you for the review Lee, we can't wait to see what you cook with them 🔥

Posted 2 years ago

“I'm brand new to this. It was so easy to order what I needed & set up the subscription. I'm a fan.”

Love Logs 5 star review on 8th November 2022

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Posted 2 years ago

Thank you so much, hopefully we can help you keep kitty warm all winter 😺

Posted 2 years ago

“Amazing delivery speed, great quality logs and work so well in my ooni. I definitely underestimated how many logs I would get for the price. Will definitely be restocking with lovelogs Whenever I manage to get to the bottom of the box!”

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Posted 2 years ago

Thank you for the great review Alan, seems like a great excuse to cook even more pizza 😉

Posted 2 years ago

“Easy to order, quick to arrive and a great company ethos I am happy to support.”

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Posted 2 years ago

Thank you Ed, we're happy you're happy 😀

Posted 2 years ago

“Great service and speedy delivery. Yet to burn but the wood is great quality, so no concerns”

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Posted 2 years ago

Thank you Callum, hopefully the weather will be cold enough for a fire soon 🔥

Posted 2 years ago

“Quality logs and charcoal. Prompt delivery and great customer service”

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Posted 2 years ago

Thank you for leaving a great review Steve, on top of being one of our best referral advocates 🙌🙌🙌

Posted 2 years ago

“The only place to shop for all my Ooni pizza oven or big green egg fuel needs. Loads of choice and quick delivery. They never fail to impress me so I’ve set up a subscription to keep my deliveries going.”

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Posted 2 years ago

Thank you so much Mark, we love seeing our regular customers' names pop up. Let's hope you can get some winter cooks in too 🙌

Posted 2 years ago

“We tested the water with a two-box order which was delivered to the doorstep within thirty-six hours of the order and took five minutes to transfer into our log store. Logs burnt brightly and warmed the room in minutes... 5-star service, 5-star quality, and none of the hassles we'd normally associate with buying logs...highly recommended on every front.”

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Posted 2 years ago

Hi Dave, thank you so much for this fantastic review! We're so glad you were happy with your order and hope to see you again soon. Don't forget you can get £5 off for every friend you refer too - check your email for details 🔥

Posted 2 years ago

“Best quality charcoal, ethically sourced with prompt delivery.”

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Posted 2 years ago

Thank you Mark, we love seeing our regular customers pop up 🙌

Posted 2 years ago

“Efficient service, good product and easily fits into our small multi fuel burner. Good quality, but does seem to burn quickly. Will use again.”

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Posted 2 years ago

Thank you for the great review Clive, looking forward to seeing you again 🔥

Posted 2 years ago

“Very good quality wood, and speed of delivery. The logs are mostly chopped to a good size; I only felt a need to split one or two pieces per box, which also helped to generate a small amount of kindling. Very pleased with the order!”

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Posted 2 years ago

Thank you for taking the time to leave a review Joe, we're so glad you were happy with your order 🔥

Posted 2 years ago

Love Logs is rated 5.0 based on 2,283 reviews