Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,288 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,288 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 1st February 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using LL found the service excellent and no issues with the pellets. Will definitely use again.”

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Posted 3 years ago

Thanks so much for the review Chris, exactly what we set out to achieve! Happy pizza making :)

Posted 3 years ago

“Amazingly simple, hassle free service, great products for a good price. So glad I found you, would highly recommend!”

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Posted 3 years ago

Thanks so much for the review John - do you want to write our marketing for us? This is everything we set out to achieve so we love reviews like this! Happy pizza making and please tell all your friends :)

Posted 3 years ago

“Wood in a box”

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Posted 3 years ago

Hi Nick, thanks for the review and video! We always want to improve - what would we need to do differently for you to give us a five star review?

Posted 3 years ago

“Great in my ooni pizza oven. Good value too”

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Posted 3 years ago

Awesome to hear, thanks so much Stuart. Often by not using plastic we end up a touch more expensive, so it's been amazing for us to be able to challenge existing pricing in the market with this product! Happy pizza making :)

Posted 3 years ago

“Great product, fantastic customer service and planet friendly at the same time. What more could you ask for?”

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Posted 3 years ago

Thanks so much for the review and you patience with the Karu wood! Love the outdoor kitchen, such a perfect set up for a summer of pizza :)

Posted 3 years ago

“Excellent customer service, couldn’t do enough to help. The wood is very good quality. It is better than any high street bought! The fire lighters are very good, the website is easy to navigate and they have an excellent selection of products to choose from. I would highly recommend. Thanks Love logs!”

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Posted 3 years ago

Love this so much - thanks Jack :) Our new oak kindling goes live this week and it's going to be EVEN BETTER!

Posted 3 years ago

“Fabulous and friendly service. Super fast delivery, great prices and most importantly, the wood pellets burn beautifully in the pizza oven.”

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Posted 3 years ago

Amazing to hear - thanks so much for the review!

Posted 3 years ago

“First time using Love Logs but I am so impressed. The size is perfect for my pizza oven and the quality is amazing. These logs burn so well, I can’t see us buying from anywhere else now.”

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Posted 3 years ago

Awwww this is so amazing, all we ever set out to do was make the process of wood fired pizza that little bit simpler with the best quality wood we could source. Happy pizza making Amy :)

Posted 3 years ago

“We purchased an extra large woodburner fuel kit from Love logs. We were very impressed with the quick delivery service and courier DPD. The logs are of a consistent size and all look great. The natural firelighters and kindling also look great and all together they are helping us to build a great fire, using the recommended top down method. Will definitely be using Love logs again.”

Love Logs 5 star review on 25th April 2021

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Posted 3 years ago

Thank you so much for the review Louise, and we're so pleased you got to use it before the summer comes around! Paul & Heather

Posted 3 years ago

“Wood pellets arrived promptly. Worked perfectly with an Ooni pizza oven.”

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Posted 3 years ago

Thanks for the review! Happy pizza making :)

Posted 3 years ago

“Quick delivery, good prices, good product - and I support their ethos. What's not to like?”

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Posted 3 years ago

Ahhhhh we like you too :) Thanks so much for the review!

Posted 3 years ago

“Bought 20kg for my pizza oven. Super quick delivery. Pellets smelt quite strongly of pine, which I wasn't expecting, but burned super hot and worked even better than the american hickory pellets which came with my oven - plus a much lower carbon footprint. I burn these along with small chunks of UK hardwood and the results are spectacular.”

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Posted 3 years ago

Hi Aaron, thanks for the detailed review! We researched in detail and worked with our supplier, and decided softwood pellets are safe to use in a pizza oven burning at such high temperatures. Unfortunately at this stage, we can't find a British hardwood pellet producer good enough for pizza ovens, so we're releasing a European hardwood pellet but it's taken us a bit longer to do it plastic free - watch this space if you do want to use hardwood! Thanks again, Heather and Paul

Posted 3 years ago

“Delivery on time, packaging very good and the product is excellent.”

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Posted 3 years ago

Hi Simon, thanks so much for the review, sums up the three things at the heart of the business so brilliant to read!

Posted 3 years ago

“Tried love logs pellets, for the pizza oven and they worked a treat! Service was quick and everything packaged well . Would use you guys again when we need to order more!”

Love Logs 5 star review on 13th April 2021

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Posted 3 years ago

Amazing to hear and that looks like a great setup for your Fyra! Happy pizza making :)

Posted 3 years ago

“Ordered easy, delivered fast, burned. Happy days”

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Posted 3 years ago

Well that's everything we tried to deliver - so thanks!

Posted 3 years ago

“Prompt delivery.”

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Posted 3 years ago

Thanks for the review!

Posted 3 years ago

“Loved the service and the Love Logs. Ordered wood for Ooni and fire pit and both very good quality. Great video for getting your Ooni up to heat”

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Posted 3 years ago

Thanks so much for the review Joe, a year ago we were beginners and set out to help other people like us, so we're glad to have helped!

Posted 3 years ago

“I admire what Paul and Heather have so far achieved - reducing plastic waste, planting so many trees and offering an excellent service! Keep up the good work!”

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Posted 3 years ago

Thank you so much for the review. We will! :)

Posted 3 years ago

“Quick delivery and great product. The logs take ages to burn through which is great. Fire lighters are brilliant. Will be getting all of my firewood from here from now on”

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Posted 3 years ago

Amazing, thanks Richard! It really does make such a difference when you switch to properly dry firewood that hasn't sat in a plastic bag for months. Thanks so much for your support :)

Posted 3 years ago

“Delivered earlier than expected. Perfect... Nice pack containing wood pellets and fire lighters, saves on ordered both. Tried out in my Ooni Fyra 12 and worked perfectly, Upto temp in 15 mins, pizzas cooked in less than a minute each. Two happy and fed kids. Spot on, Will order again once my 20kg bag has been depleted... Love the idea of the fire lighters included. Well done.”

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Posted 3 years ago

Thanks so much for the detailed review Stephen. We just want to help make using your pizza oven as simple as possible, makes us so happy to hear reviews like this! Happy pizza-ing!

Posted 3 years ago

Love Logs is rated 5.0 based on 2,288 reviews