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Love Logs Reviews

5.0 Rating 2,326 Reviews
99 %
of reviewers recommend Love Logs
5.0
Based on 2,326 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Love Logs Reviews
Visit Website

Email:

paul@love-logs.com

Anonymous
Anonymous  // 01/01/2019
Great service and great product
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Posted 1 year ago
Thanks so much for the review Ryan! Paul & Heather
Posted 1 year ago
Great customer service - although not used the wood yet.
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Posted 1 year ago
Thanks Kohan, we promise you'll be as happy with the wood as you were the service! Paul & Heather
Posted 1 year ago
Easy order, quick delivery. Product is clean, all packaging recyclable and the logs themselves burn clean with good heat given off
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Posted 1 year ago
Thank you so much for your review Dave, and of course for your order! Paul & Heather
Posted 1 year ago
Fantastic quality logs that produced fantastic results on my smoker
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Posted 1 year ago
Thank you so much for your review Ben, and of course for your order! Happy smoking 🔥 Paul & Heather (Sorry also for replying and writing your name as Dave the first time around. More coffee please... 😂)
Posted 1 year ago
Excellent product and lightning fast delivery! Brisket smoked to perfection. Thank you!
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Posted 1 year ago
Thank you so much for your review, and for your order! Happy smoking 😎🔥 Paul & Heather
Posted 1 year ago
Great product and quick delivery
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Posted 1 year ago
Awesome, thanks so much for the review and happy cooking 🔥😎 Paul & Heather
Posted 1 year ago
My first order from Love Logs, the order process was super easy, dispatch was very quick and my order arrived next day well packaged. Not used the logs yet however they look a good uniform size and quality looks great, I'm sure they'll be give a good burn. I'd happily recommend and I'll certainly be a return customer.
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Posted 1 year ago
Thanks so much for the detailed review Mark! Full confidence the logs burned just as well as they looked 🔥😎 Paul & Heather
Posted 1 year ago
Beautifully packed up in a box that can be recycled. Logs a good shape for use and also excellent communication during transit and purchase. Thank you. Will be on your website again
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Posted 1 year ago
Thank you so much Joanna, we'll look forward to having you back 🤩 Paul & Heather
Posted 1 year ago
This is my first experience of Love Logs and Apple logs in particular. - a perfect service - thank you.
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Posted 1 year ago
Ahhh thank you so much Susan, that's lovely to hear! Enjoy 🔥 Paul & Heather
Posted 1 year ago
First time ordering from Love Logs and I’m not disappointed. I wanted to try some quality, British charcoal from a company with sustainability in mind. I’ve used the charcoal a few times now. Couple times just grilling up some burgers, cooked up a Sunday roast and the other weekend smoked up some ribs. Packaged well in good quality bags. Charcoal is in nice solid, useable pieces. Burns really clean, hot and for a long time! Highly recommend and I shall continue to use Love Logs for my charcoal and fire wood!
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Posted 1 year ago
Thank you for taking the time to write such a brilliant, and detailed review, Josh! Happy cooking, let's hope we get some more dry weather 🤞 Heather
Posted 1 year ago
I cannot imagine going elsewhere for my wood. Friendly, dependable providing first rate customer service. The fact that they work alongside the Eden Project is a massive bonus.
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Posted 1 year ago
Thank you for such a wonderful review, Rhodri! Hopefully see you again soon 😀 Heather
Posted 1 year ago
Great little independent company. Order sent out & delivered very quickly.
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Posted 1 year ago
Thank for you for the great review, James! We're glad you were happy with your order and hope to see you again soon 😀 Heather
Posted 1 year ago
Looking for fire lighters and your products look perfect. Ordering was easy and delivery was quick, and well packaged too.. Thank you guys.
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Posted 1 year ago
Thank you so much for the lovely review, Laura 😍 Heather
Posted 1 year ago
All as described
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Posted 1 year ago
Thank for the 5 star review, John, we hope to see you again soon! Heather
Posted 1 year ago
An excellent service, we were kept informed of delivery details at each stage
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Posted 1 year ago
Thank you for the great review, Lynne, we're glad you were pleased with the service 😀 Heather
Posted 1 year ago
Excellent product and service
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Posted 1 year ago
Thank you so much for the great review, we're so pleased you were happy with your order 🤩 Heather
Posted 1 year ago
Brilliant service, and product very pleased we chose love logs
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Posted 1 year ago
Thanks so much for the lovely review Karl! Paul & Heather
Posted 1 year ago
Love Logs provides a great service, the pizza oven kindling fits my Ooni pizza oven perfectly. There is a small amount of smoke when it's first fired but after that, there is very little smoke and the oven easily gets up to 450 degrees C using this wood. The subscription service is fantastic and very flexible, I delay or bring forward my delivery depending on how much we have used the pizza oven which is really useful and we never run out of wood.
Love Logs 5 star review on 10th September 2023
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Posted 1 year ago
Ahhh thanks so much for the amazing review and the photo - what a spot for pizza! Thanks for your support Andrew, and happy cooking 🔥🍕 Paul & Heather
Posted 1 year ago
Love the business ethos. Trees planted, locally sourced wood. Sustainable. Ordered two boxes of wood chunks, easy process, delivered on time, well packaged and nice chunks. I have had orders from others where the boxes are falling apart, the wood cut into very different sized pieces etc. Love Logs got everything right which is not easy. Paul was very helpful too. Highly recommend.
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Posted 1 year ago
Ahhh thanks so much for the review James and good luck with your new venture! For anyone reading this, go check out James' new artisan food business - https://www.hestiastable.co.uk/. Cheers 😃 Paul
Posted 1 year ago
Always arrive promptly and the logs burn beautifully!
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Posted 1 year ago
Ahh thank you so much for the review Bryony 🤩 Paul & Heather
Posted 1 year ago
Love Logs is rated 5.0 based on 2,326 reviews