Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,286 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,286 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

paul@love-logs.com

Love Logs 5 star review on 1st February 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear easy to use website. Fast delivery. Good prices and the products work.”

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Posted 2 years ago

Thank you so much for the review, this sums up exactly why we wanted to start up the business - there's no reason firewood should be harder to buy than anything else! Paul & Heather

Posted 2 years ago

“Great product efficiently delivered. I was previously buying a similar product which was produced in America! I had no idea. Thank goodness there are local producers of such things!”

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Posted 2 years ago

Thanks so much Carl! We're not anti-global trade, we're just pro-transparency, especially in a world where traceability should be a number one concern, but in fact it's often pretty tough to find! Thanks for your support 🔥 Paul & Heather

Posted 2 years ago

“Great service and excellent products!”

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Posted 2 years ago

Thank you Ian!!!

Posted 2 years ago

“Easy to order. Delivered on time. Very good service.”

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Posted 2 years ago

Thanks very much Janine!!! Paul & Heather

Posted 2 years ago

“fast delivery good dry wood burns well. Fair price.”

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Posted 2 years ago

Thanks so much for the review 😃 Paul & Heather

Posted 2 years ago

“great service and product, especially like the smaller “hobit” logs for the small titanium stove… bigger logs can sometimes be overwhelmingly hot!”

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Posted 2 years ago

Wow I've never seen one of these before!!! So cool! Check out our Gozney Dome Logs and Ooni Karu 16 Logs too - both new products, even smaller than the hobbits, that might allow for even better temperature control 😃 Paul

Posted 2 years ago

“Excellent service, quick delivery and so pleased with the products. Now we have found you we will continue to buy your products to ensure our bbq is always perfect and so happy to support a small business”

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Posted 2 years ago

Thank you so much Linda, reviews like this make us do a little happy dance, and we look forward to seeing your name pop up again in the future 🤩 Heather & Paul

Posted 2 years ago

“First time purchase, great price for a quality product (pizza pellets). Forgot to add the 1st time purchase 10% discount offer at the checkout, emailed customer service, instant reply to say no problem, discount applied and £2.50 refund sent next day…..how good is that?! Oh, and the order was with me in 24hrs…..beat that Amazon 😉”

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Posted 2 years ago

BOOOOOOM!!!! We alwasy said, as quick as Amazon... but nice 😃 Thanks so much for the amazing review! Paul & Heather

Posted 2 years ago

“Fantastic advice, amazing customer service and fast delivery”

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Posted 2 years ago

Ahhhh thanks so much Steve, so glad to hear the first fire up went so well!!!!! Happy pizza mking 🍕 Paul

Posted 2 years ago

“Purchased cherry wood chunks by mistake when I wanted Apple wood. Excellent personal service from Paul and Heather to amend the order and deliver next day. Can't wait to try them!”

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Posted 2 years ago

Thank you so much for the lovely review Graham, and it's our pleasure to have helped! Happy smoking 🪵 Paul & Heather

Posted 2 years ago

“Very quick and friendly service”

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Posted 2 years ago

Wow this might be our quickest review ever! Thanks so much Caroline 🤩🤩🤩 Paul & Heather

Posted 2 years ago

“Perfect wood pellets for my Ooni pizza oven at an excellent price.”

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Posted 2 years ago

Thank you so much Ben, and happy pizza making! Paul & Heather

Posted 2 years ago

“We are very impressed with Love Logs, which we have just ordered from for the first time. The website was easy to navigate, and our order arrived VERY promptly, well-packed and exactly as described on the website. We will definitely be using the company again.”

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Posted 2 years ago

Thank you so much for the amazing review Anne! When we set the business up we just thought, hey, why can't firewood arrive as quickly as clothes and other stuff?? We really hope you enjoy your products! Paul & Heather

Posted 2 years ago

“Have used another log company for Pizza ovens before, I decided to try Love Logs as I'd heard good things. I was not disappointed - The quality of the product is spectacular, very happy!”

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Posted 2 years ago

Ahhhh this is SO good to hear! Watch this space - we are currently making major upgrades to several products, including our hardwood kindling, to make them EVEN BETTER! Thanks for the lovely review 😃 Paul & Heather

Posted 2 years ago

“Great service and an excellent product. Next day delivery perfect size logs for my Gozney Dome too.”

Love Logs 5 star review on 28th March 2022

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Posted 2 years ago

Mesmerising 😍 Thanks so much for the review Jeff! Paul & Heather

Posted 2 years ago

“Fast delivery, well packaged and excellent product.”

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Posted 2 years ago

Thanks so much for the lovely review, Gemma! Happy pizza making 🍕

Posted 2 years ago

“Good product, good service and delivery as promised whats not like👍🐶”

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Posted 2 years ago

What's not to like, we feel exacty the same Roger, and we look forward to seeing you again soon 🔥 Paul & Heather

Posted 2 years ago

“Quick and easy subscription, logs really packed in, dry and burn great! Did a one off and now subscribed monthly :)”

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Posted 2 years ago

That's great to hear - the repeat orders make us do a little happy dance! We're actually launching EVEN BETTER upgrades to several products next week so watch this space 🤩 Paul & Heather

Posted 2 years ago

“Excellent service and great communication. Fantastic people to buy from. Heather really helped when you needed a specific delivery time. The applewood charcoal is superb quality. I will definitely be back to buy more products.”

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Posted 2 years ago

That's great to hear - the repeat orders make us do a little happy dance! We really appreciate your support. Paul & Heather

Posted 2 years ago

“Fast efficient service. Fulfills all my needs for firing up our woodfired pizza oven. Thank you!”

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Posted 2 years ago

We spy with our little eyes... a beautiful British made wood fired oven 🤩🤩🤩 Thank you SO MUCH for the review! Paul & Heather 💚

Posted 2 years ago

Love Logs is rated 5.0 based on 2,286 reviews