Love Logs Reviews

Name: Love Logs
Address: Unit 7 Two Woods Trading Estate, Talbots Lane, Brierley HIll, Dudley
Rating: 4.96

5.0 Rating 2,273 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,273 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 1st February 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All as described”

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Posted 1 year ago

Thank for the 5 star review, John, we hope to see you again soon! Heather

Posted 1 year ago

“An excellent service, we were kept informed of delivery details at each stage”

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Posted 1 year ago

Thank you for the great review, Lynne, we're glad you were pleased with the service 😀 Heather

Posted 1 year ago

“Excellent product and service”

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Posted 1 year ago

Thank you so much for the great review, we're so pleased you were happy with your order 🤩 Heather

Posted 1 year ago

“Brilliant service, and product very pleased we chose love logs”

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Posted 1 year ago

Thanks so much for the lovely review Karl! Paul & Heather

Posted 1 year ago

“Love Logs provides a great service, the pizza oven kindling fits my Ooni pizza oven perfectly. There is a small amount of smoke when it's first fired but after that, there is very little smoke and the oven easily gets up to 450 degrees C using this wood. The subscription service is fantastic and very flexible, I delay or bring forward my delivery depending on how much we have used the pizza oven which is really useful and we never run out of wood.”

Love Logs 5 star review on 10th September 2023

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Posted 1 year ago

Ahhh thanks so much for the amazing review and the photo - what a spot for pizza! Thanks for your support Andrew, and happy cooking 🔥🍕 Paul & Heather

Posted 1 year ago

“Love the business ethos. Trees planted, locally sourced wood. Sustainable. Ordered two boxes of wood chunks, easy process, delivered on time, well packaged and nice chunks. I have had orders from others where the boxes are falling apart, the wood cut into very different sized pieces etc. Love Logs got everything right which is not easy. Paul was very helpful too. Highly recommend.”

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Posted 1 year ago

Ahhh thanks so much for the review James and good luck with your new venture! For anyone reading this, go check out James' new artisan food business - https://www.hestiastable.co.uk/. Cheers 😃 Paul

Posted 1 year ago

“Always arrive promptly and the logs burn beautifully!”

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Posted 1 year ago

Ahh thank you so much for the review Bryony 🤩 Paul & Heather

Posted 1 year ago

“Really clean burning wood, very happy, thanks!”

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Posted 1 year ago

Ahh thank you so much for the review Joe 🤩 Paul & Heather

Posted 1 year ago

“First class service Easy to order through website and quick delivery”

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Posted 1 year ago

Awesome to hear, thank you so much Alan - no reason buying wood needs to be old-school! Paul & Heather

Posted 1 year ago

“Remarkably quick delivery (next day) and a great product. The bag of cherry wood chunks - lovely big chunks - produced excellent results in my Kamado Joe classic.”

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Posted 1 year ago

Ahhhh thank you so much for the amazing review!!! Happy smoking 🔥 Paul & Heather

Posted 1 year ago

“Just returned from two weeks camping in the Forest of Dean and West Wales. Nearly all our cooking was done on a Petromax Atago fueled by Love Logs charcoal. Lights easily, good burn time and very little smoke. Excellent delivery, comes highly reccomended.”

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Posted 1 year ago

That sounds like an AMAZING holiday! Thanks so much for the review 🔥 Paul & Heather

Posted 1 year ago

“I'm a repeat buyer and very happy with these wood pellets. Please resend me the recommendation a friend link”

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Posted 1 year ago

Hi Caroline, thanks so much for the lovely review! You can find more information about the referral scheme at the link below: https://www.love-logs.com/pages/tell-a-friend#:~:text=How%20it%20works&text=There's%20no%20limit%20to%20the,who%20purchases%20through%20your%20link! However your link is personalised and will be in your inbox from after your purchase, so please check your emails and share away 😃 Paul & Heather

Posted 1 year ago

“Great small business supplying quality products”

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Posted 1 year ago

Thanks so much for the awesome review Rich! Happy smoking 🔥 Paul & Heather

Posted 1 year ago

“Great service & great products”

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Posted 1 year ago

Thanks so much for the awesome review Aaron! Happy cooking 🔥 Paul & Heather

Posted 1 year ago

“Great service and quality product. Great idea to offset the purchase with tree planting. I have recommended this company to my family and i would definitely use them for my next order”

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Posted 1 year ago

Thanks so much for the awesome review Aaron! Happy cooking 🔥 Paul & Heather

Posted 1 year ago

“Fast delivery, good product”

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Posted 1 year ago

Thanks so much for the review! Paul & Heather

Posted 1 year ago

“Excellent service, items arrived on time”

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Posted 1 year ago

Thanks so much for the review Steven! Paul & Heather

Posted 1 year ago

“Great product and great service. Ordered some wood pellets for my pizza oven and they arrived within 2 days, also included some free eco fire lighters as a bonus.”

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Posted 1 year ago

Thanks so much for the review Iain, and happy pizza making! 🍕🔥 Paul & Heather

Posted 1 year ago

“The best natural fire lighters I have used. Quick delivery and great customer service.”

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Posted 1 year ago

Awesome to hear, thanks so much! Paul & Heather

Posted 1 year ago

“Great quality, prompt delivery and ethical”

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Posted 1 year ago

Thanks so much for the lovely review! Paul & Heather

Posted 1 year ago

Love Logs is rated 5.0 based on 2,273 reviews