Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,331 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,331 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 17th February 2025

Matt Grainger

Love Logs 5 star review on 14th February 2025

Deborah Richardson-Webb

Love Logs 5 star review on 1st February 2025

Shangita Haq

Love Logs 5 star review on 21st January 2025

CAROL RAVEY

Love Logs 5 star review on 15th December 2024

Deborah Holt

190

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Several major outlets didn't have wood pellets. These guys delivered in 2 days in sustainable packaging. Totally awesome. I ain't going anywhere else now.”

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Posted 2 years ago

Thanks so much Richard that's great to hear! Most pellets you find in stores will be Russian which is why they've disappeared - ours will always be UK-made 😃 Paul & Heather

Posted 2 years ago

“Great service, easy to store boxes and good quality wood. Will not use anyone else for my logs.”

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Posted 2 years ago

Ahhh thank you so much 🤩 🤩 🤩

Posted 2 years ago

“Always simple to order, always fast and always a good quality product. I also just like the messaging from Love Logs - as in what they are trying to achieve, it feels like you are making a small contribution to a better way of doing things 👍”

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Posted 2 years ago

Ahhhh thanks SO much, it's reviews like this that make us keep plugging away and keep helping the industry make baby steps of change 😃 Heather & Paul

Posted 2 years ago

“Cherry logs - I've found it difficult to find a good supply of cherry for my offset smoker. Found Love Logs and their offering looked good so tried them out. Very happy! Great logs, excellent size and quality and free delivery as well, couldn't be happier!”

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Posted 2 years ago

It's SUCH a hard timber to source because it ends up getting thrown on wagons in mixed loads, we got lucky with this batch! Unfortunately when it's gone, it's gone - but we're working hard to find more! Thanks for your support 💚 Paul & Heather

Posted 2 years ago

“Love Logs are a fantastic company. This is my second purchase from Heather and Paul and as soon as this box is done I will be vack for more. Amazing quality Quick delivery Always happy to chat about best application of then product. Blooming nice folk!”

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Posted 2 years ago

Boooooom! We love you too Chris 💚

Posted 2 years ago

“Great quality charcoal, delivered, from sustainable UK sources. Nice.”

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Posted 2 years ago

Thanks so much, Max 💚

Posted 2 years ago

“excellent service”

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Posted 2 years ago

THanks so much John, very kind of you - look forward to seeing you back soon! Heather & Paul

Posted 2 years ago

“Great communication and speedy delivery”

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Posted 2 years ago

Thanks so much for the lovely review 😃 Heather & Paul

Posted 2 years ago

“Great service arrived in time and well packaged, will definitely reorder.”

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Posted 2 years ago

Thanks so much for the review Graham, we look forward to seeing you again! Heather & Paul

Posted 2 years ago

“Reliable and fast service, yet to use the logs”

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Posted 2 years ago

Thanks so much! We hope you enjoy 🔥 Heather & Paul

Posted 2 years ago

“We are yet to use the wood pellets, but they look good and the service was excellent. Thank you”

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Posted 2 years ago

Thanks so much Anthony, we're confident you'll love them! Happy pizza making 🍕 heather & Paul

Posted 2 years ago

“I bought the pellets and firelighters for our new pizza oven and used them last weekend. Fabulous pizzas and it was really helpful to have the video to watch! Thanks.”

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Posted 2 years ago

Thanks so much Christin! They look like great pizzas considering it's a new oven!!! Happy pizza making 🍕 Heather & Paul

Posted 2 years ago

“Great delivery time, great ethical company”

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Posted 2 years ago

Thanks so much Thomas, we appreciate your support! Heather & Paul

Posted 2 years ago

“Fantastic service, Paul was very helpful with some advice around what to get and next day delivery. Highly recommend”

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Posted 2 years ago

You're so welcome, just love making it easy for people to cook pizza 🍕 Paul

Posted 2 years ago

“Incredible service Even sent me complimentary firefighters and video tips of how to get started with pizza oven Already LOVE this family company and their ethics Will defo carry on buying my products from them 🥰”

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Posted 2 years ago

Ahhhh thank you SO MUCH Angela! Happy pizza making 🍕 Heather & Paul

Posted 2 years ago

“Haven't used yet, but can confirm it did arrive the following day, which was a bonus as I live in North East Scotland. Was also pleased pellets arrived in paper packaging rather than plastic, also the 2 bonus packs of paper lighters were welcome too.”

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Posted 2 years ago

And who said small businesses couldn't compete with Amazon 😎 Happy pizza making Stuart 🍕 Heather & Paul

Posted 2 years ago

“Great products, eco friendly packaging and quick delivery!”

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Posted 2 years ago

Thank you Joanne!

Posted 2 years ago

“Excellent product and service”

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Posted 2 years ago

Thanks so much 😃 Heather & Paul

Posted 2 years ago

“Arrived quickly and pizza oven pellets seemed to work very well on the first cook”

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Posted 2 years ago

Thanks so much Andrew, happy pizza making! 🍕 Heather & Paul

Posted 2 years ago

“Great price, quick delivery, good customer service, not a lot else to say”

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Posted 2 years ago

Does what it says on the... website 😎 Heather & Paul

Posted 2 years ago

Love Logs is rated 5.0 based on 2,331 reviews