Love Logs Reviews

Name: Love Logs
Address: Unit 7 Two Woods Trading Estate, Talbots Lane, Brierley HIll, Dudley
Rating: 4.96

5.0 Rating 2,277 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 1st February 2025

186

Anonymous

Anonymous // 01/01/2019

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“Great service, excellent products. I have used Love Logs a couple of times to order wood to use in my Gozney Dome and the quality of the wood is fantastic. It burns hot when needed, but also lasts a long time for low and slow cooks. The first cook with this order was. 5 hour shoulder of lamb and I used 12 pieces of kindling to get things going and 3 chunks of the Dome shorties for the full cook. The delivery was as promised - I ordered on Monday and it arrived on Wednesday”

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Posted 1 year ago

We'll say it again... Love Logs loves Mark Dearlove 😍

Posted 1 year ago

“Great service delivered on time, logs were in perfect condition for use on our Somerset Grill”

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Posted 1 year ago

We love our Somerset... enjoy and thank you for the review 😎 Paul & Heather

Posted 1 year ago

“Excellent service and products! Quick delivery!”

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Posted 1 year ago

Thank you Panayiotis, we're so glad you were happy with your order 🙌

Posted 1 year ago

“Perfect online experience and great service. Definitely recommended.”

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Posted 1 year ago

Thanks so much for the lovely review, and of course for supporting our business! Paul & Heather

Posted 1 year ago

“Very quick, on time delivery. Haven't used the product yet but I'm sure it will do the job very well”

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Posted 1 year ago

Thanks for the great review, Nick! Please do let us know your thoughts once you've used it 🔥

Posted 1 year ago

“My first order and was not disappointed. Arrived next day and whilst the pellets looked different to my normal brand they burnt hotter and left less ash. Oven got to temperature quicker and maintained an even temp during cooking. Will be using only Love logs going forward and have already recommended to several friends.”

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Posted 1 year ago

Thank you for this awesome review, Kevin 🤩. Don't forget to use your referral code when recommending to your friends so you can get £5 off your next order! The details should be in your inbox, but just drop us a note on info@love-logs.com if you need any help with it! Thanks, and we hope to see you again soon!

Posted 1 year ago

“From the classy website and super speedy delivery to the stylishly packaged logs and very fair pricing, buying from Love Logs has been nothing but a pleasure. And that's before the cooking even started! Great service great products and now, great food.”

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Posted 1 year ago

Thank you so much for this brilliant and detailed review, we think it's a pleasure doing business with you too 🤩 Don't forget to tag @planetfriendlyfirewood in your food pics so we can see your creations!

Posted 1 year ago

“Fantastic kindling for the Ooni wood-fired pizza oven. Burns much hotter and produces less smoke than the regular stuff from the garden centre.”

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Posted 1 year ago

Thank you for the great review Geoff, happy pizza making! 🍕🍕🍕

Posted 1 year ago

“Logs appear to be of high quality, happy with the purchase and will use business again in the future. Hoping they expand their range to include hickory and others smoking woods at some point!”

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Posted 1 year ago

Hi Connor, Thanks so much for your review! Hickory isn't native to the UK, so unfortunately we won't be adding it to our range, but we do already have British hazel on the site, which from a smoke profile point of view is very similar and well worth a try if you're keen to buy local! Hickory is only native to Asia and North America, so unfortunately it does travel a long way to come to the UK. Happy cooking! Paul

Posted 1 year ago

“Easy to use website. Quick delivery and great quality”

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Posted 1 year ago

Thank you Julien, we're happy you're happy! We hope to see you again soon 🤩

Posted 1 year ago

“As a 1st time customer we're all cautious ordering from a company for the first time. However I found the ordering, communication and service reassuring. When my logs arrived (on time) they were exactly as I had hoped for, in terms of quality and will definitely be doing repeat business with Love Logs. Thanks guys, from a very happy customer! :)”

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Posted 1 year ago

Thank you so much, John! We're so glad you gave us a chance and look forward to seeing you again 😊

Posted 1 year ago

“Great service every time I have used love logs, great product and very fairly priced compared to the others on the market, nicely packaged and arrived quickly. Highly recommend .”

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Posted 1 year ago

Thank you so much for the great review, we really appreciate it! Hope to see you again soon 😊

Posted 1 year ago

“Great, sustainable products, user-friendly website and excellent customer service.”

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Posted 1 year ago

Thank you for the lovely review, Rosie and happy pizza making 🍕

Posted 1 year ago

“Very prompt delivery. Good quality hardwood kindling. Not cheap but we used our ooni pizza oven to make >30 pizzas in a sitting and there was less soot in the chimney than I’ve found after doing 8 using other kindling. Kept the oven good and hot throughout and made amazing pizza. Will use again!”

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Posted 1 year ago

Thank you for the great review, Clare! Let's hope for a nice summer with plenty of opportunities for more pizza making 🍕

Posted 1 year ago

“Love their environmental ethics for replanting. Great logs. Bit of an issue with the courier but got them in time for when I needed them, and they were proactive with communication. Would not stop me ordering again.”

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Posted 1 year ago

Thanks so much for your review Darren! We'd love to know whether the 4 stars was just for the DPD issue, or if there's anything else we can do better? Cheers! Paul & Heather

Posted 1 year ago

“Great quality logs, oak and applewood, really dense wood that burns a long time. Highly recommended.”

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Posted 1 year ago

Thank you for the great review, Lee, we're happy you're happy! Here's to hoping for a great summer for lots of outdoor cooking 🙌

Posted 1 year ago

“Easy website to navigate and order from. Next day delivery in perfect condition, couldn't ask for more really.”

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Posted 1 year ago

Thank you for the brilliant review, Richard! Fingers crossed for more good weather so you can make plenty of pizzas 🍕

Posted 1 year ago

“The perfect size for my hobbit..delivered exactly as planned and burn beautifully…. What more can I say??”

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Posted 1 year ago

Thank you for the brilliant review Claire, we look forward to seeing you again soon 🔥

Posted 1 year ago

“Always dispatched and delivered straight away, never had any issues and always a good quality product.”

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Posted 1 year ago

Thank you for the lovely review, Calum, we're really glad you're happy with the service. Happy pizza making! 🍕

Posted 1 year ago

“Quick efficient service looking forward to getting them on the smoker”

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Posted 1 year ago

Thank you for the great review Matthew, fingers crossed for some good weather 🤞

Posted 1 year ago

Love Logs is rated 5.0 based on 2,277 reviews