Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,327 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,327 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 17th February 2025

Matt Grainger

Love Logs 5 star review on 14th February 2025

Deborah Richardson-Webb

Love Logs 5 star review on 1st February 2025

Shangita Haq

Love Logs 5 star review on 21st January 2025

CAROL RAVEY

Love Logs 5 star review on 15th December 2024

Deborah Holt

190

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the amount of wood you get for your money is the best i've come across on the net and locally had the three 6kg bags and i've got enough wood for all summer long i'm sure but if not i will be buying more believe me. paul”

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Posted 1 year ago

Thank you so much for this brilliant review, Paul! Let's hope we have a long, hot summer with lots of outdoor cooking 😀 Heather

Posted 1 year ago

“Delivered as promised. All very easy”

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Posted 1 year ago

Thank you for the review, Jonathan! We're happy you're happy 😀 If there's anything we could do better to increase 4 stars to 5, please do lets us know! Heather

Posted 1 year ago

“Fast, efficient service and delivery. You can tell this is a small business that really cares”

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Posted 1 year ago

Thank you so much for the lovely review, Simon! We genuinely do care and want everyone who shops with us to have the best experience so it's great to hear that's coming across. See you again soon! Heather

Posted 1 year ago

“Great service, great choice, great quality”

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Posted 1 year ago

Thank you Malcom for the great review! We look forward to seeing you again soon 😀 Heather

Posted 1 year ago

“Super fast delivery and logs that burn so well! Will definitely order from Love Logs again!”

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Posted 1 year ago

Thank you for the review Jack, we can't wait to see you again 🙌 Heather

Posted 1 year ago

“Absolutely amazed with this company. For a so called small company ordered a 12kg bag of mixed wood chunks arrived the very next day. Good size chunks and they also make awesome content on YouTube go check them out. 👍”

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Posted 1 year ago

Thank you so much Scott, we're so glad you were pleased with your order 😀 Fingers crossed for a sunny summer for lots more outdoor cooking! Heather

Posted 1 year ago

“Every order i've placed with love logs has arrived in perfect condition and never late. The flavour the fruit wood has given to my smoking has been exceptional. Apple and cherry for pork and chicken, and whiskey oak for beef ribs. Fabulous product at a sensible price.”

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Posted 1 year ago

Thank you so much for the fantastic review, David 🙌 Here's to great summer full of outdoor cooking! Heather

Posted 1 year ago

“Fast delivery. Love what this company are doing for the environment.”

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Posted 1 year ago

“Great company to buy your pizza pellets, logs etc from and good value for your money Postage really fast as well”

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Posted 1 year ago

Thank you so much for the review, Donald! We're happy you're happy and can't wait to see you again 🤩🤩🤩 Heather

Posted 1 year ago

“Great value and fast delivery, this was better than I expected. These were much better than the premium pizza machine own brand and more consistent in size. Only problem was the courier was a day late, but I can live with that.”

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Posted 1 year ago

“Good selection of wood, order arrived quickly and was well packaged. I ordered Cherry and Hazel for the bbq, used the Cherry yesterday and it has a lovely clean, light and fragrant smoke. Very happy.”

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Posted 1 year ago

“The charcoal came exactly as described and it gave the BBQ a lovely subtle smoke flavour. Good heat and would defo buy again. Love the plastic free packaging”

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Posted 1 year ago

Thank you so much for the great review, Jamie! We're so pleased you like the charcoal and we look forward to seeing you again. Happy cooking! Heather

Posted 1 year ago

“Ordered the Ooni Karl 12 Fuel Kit. Arrived on time. Very well packaged. The products look first-rate, can't wait to try them out.. would recommend.”

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Posted 1 year ago

“Fantastic service from the guys at planet friendly firewood. Good price, great customer service and fast delivery. Lovely company to deal with and very helpful on social media (very keen to share tips and advice). Love these guys”

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Posted 1 year ago

Thank you for the lovely review, Keith. We're so glad you're happy with your order and it's nice to know that you find our obsession with outdoor cooking useful! Fingers crossed for some sunny weather for lots of pizza making 🍕 Heather

Posted 1 year ago

“Our first order & a wee mistake in what was delivered. How a company deals with mistakes says a lot about them & Heather/Love Logs really have been first class- immediate dispatch of the correct order, checked with us about suitable time for picking up the other box. All hassle free & over a bank holiday weekend. The wood is perfect for our karu with a good amount at a very competitive price. Will definitely order again from them.”

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Posted 1 year ago

Thank you so much for the review! We're sorry for the original mistake but really glad to hear you were happy with the resolution. Happy pizza making, don't forget to tag @planetfriendlyfirewood so we can see what you cook 🍕 Heather

Posted 1 year ago

“Great service and lovely logs for the smoker.”

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Posted 1 year ago

Thank you Steve, we're so glad you were happy with your order. Here's to a long, hot summer with plenty of outdoor cooking ☀️ Heather

Posted 1 year ago

“Great service and products. I am always happy with my wood fired pizza oven pellets from Love Logs. I really wouldn't consider getting them from anywhere else.”

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Posted 1 year ago

Thank you so much Kate, we're happy you're happy! Happy pizza making, don't forget to tag @planetfriendlyfirewood so we can see what you cook 🍕 Heather

Posted 1 year ago

“Excellent product and quick service.”

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Posted 1 year ago

Thank you so much, we're happy you're happy 😀

Posted 1 year ago

“Very Happy with the logs, smoked meat had a nice flavour. Not so happy with DPD who failed to deliver on both allotted delivery times and in the end we had to go to the depot to retrieve the item”

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Posted 1 year ago

Thank you for the review, Hugh, we're so glad you were pleased with your order. I'm really sorry about DPD, I will pass your feedback on to them. We hope to see you again soon Heather

Posted 1 year ago

“Great company, great price and delivery. Always good to support an independent business. Really good that they are a sustainable company too, doing their bit. Would highly recommend. Thank you”

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Posted 1 year ago

Thank you so much Darren, what a lovely review! Don't forget you can get £5 off when you recommend your friends 💷 The details should be in your inbox, but let us know if you have any questions Heather

Posted 1 year ago

Love Logs is rated 5.0 based on 2,327 reviews